What are the responsibilities and job description for the Administrative Assistant (Permit Technician) position at City of Williston?
Summary: Demonstrates the capability to independently assess situations and make informed decisions at the issuance counter, with a firm understanding of basic construction primary components and practices related to the project. Provides technical guidance in the distribution of construction and development permits, ensuring compliance with the established regulations and codes adopted by State and local jurisdictions.
Supervision Received: Development Services Director
Supervision Exercised: None
FLSA Status: Non-Exempt
Essential Job Functions:
- Serves as the first point of contact for Building Safety in person and over the phone. This includes regular interaction with contractors, city officials, other city employees, and the general public.
- Obtain and pre-screen documents for the issuance of permits. Gather additional information as needed.
- Understand and interpret City ordinances.
- Issue permits in accordance with prescribed procedures; informs applicants of basic policies and procedures; collects and accounts for fees.
- Answers telephone and emails.
- Relays information to applicants from other departments.
- Schedules inspections.
- Maintain an organized filing system.
- Operates various office equipment.
- Receives and processes payments, checks data, and balances accounts daily.
- Ability to work independently and multitask.
- Performs other reasonable related duties as assigned by immediate supervisor and other management as required.
- Ability to take and pass the I.C.C Permit Technician Certification within 1-year of employment.
- Performs all work duties and activities in accordance with City policies and procedures.
Note: The functions and duties listed are intended only as illustrations of the various types of work that may be performed. The omission of the specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Minimum Qualifications: Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to understand and fill out government forms. Ability to effectively present information and respond to questions from groups of managers, customers, and the general public.
Mathematical Skills: Ability to calculate figures and amounts such as percentages and area with the ability to apply concepts of basic algebra and geometry, ability to create and understand formulas in spreadsheets required to spread special assessment costs and submit project estimates. Reasoning Ability: Ability to thoroughly understand and utilize a variety of computer programs. Ability to create and understand database and spreadsheet functions which are essential for effective job performance. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to perform the job without supervision. Ability to plan, layout, and carry out office procedures. Ability to assemble, organize, and present in written or oral form statistical, financial, and factual information derived from a variety of original and secondary sources. Ability to establish and maintain effective working relationships with other employees, city officers, city officials, and the public. Ability to work with the public and their complaints without losing composure or temper.
Education: High school graduate or equivalent with business or computer-related post-graduate training.
Experience: Two years of increasingly responsible experience in general clerical office work, or any equivalent combination of education and experience
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; and talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to focus.
Equipment Used in Job Performance: Personal computer, copier, calculator, telephone, fax machine, laminating machine, printers, and scanners.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works indoors but sometimes travels within the city for reasons related to the job. The noise level in the work environment is moderate.
To be granted veterans preference, the required forms, letters or certificates must be submitted with the application.
The City of Williston does not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provision of services, and complies with the provisions of the North Dakota Human Rights Act.
Any materials, files, documents, electronic tools, or other items collected or created by an employee in connection with their employment remain the property of the City. Additionally, all material created, transmitted/sent, received, deleted, downloaded, or stored using electronic tools are and remain the property of the City. Employees have no expectation of privacy when using City property.
The City of Williston is an Equal Employment Opportunity/Affirmative Action Employer.