Community Service Ranger

GENERAL PURPOSE: This is a highly visible position that interacts with citizens and park visitors to create a positive public image in their efforts to respond to inquiries or complaints within the City of Wheat Ridge Parks and Greenbelt.  Responsible for enforcing code related ordinances and park rules/regulations for the City.  

Wheat Ridge was founded during the 1859 Gold Rush as a rest stop for miners and later named for its golden wheat fields. As unsuccessful miners turned to farming, the area thrived with orchards, vegetable fields, and later, greenhouses, earning the title “Carnation City.” Incorporated in 1969, Wheat Ridge now offers a central location with easy access to Denver and the Rocky Mountains. It operates as a home-rule city with a council-manager government, where the elected council sets policy, and the manager oversees daily operations and budgeting.
 

CORE VALUES: The City of Wheat Ridge is committed to excellence and ACTION!:

• Accountability: Employees take responsibility for their actions, decisions, and recommendations and are accountable to each other and the community
• Change: Adapts to changing organizational needs, conditions, and work responsibilities.
• Teamwork: Employees value teamwork as a collaborative effort, with each person contributing unique skills, knowledge, and training to achieve common goals.
• Integrity: Employees uphold the highest ethical standards, recognize the importance of public and customer trust and adhere to the values of the organization.
• Opportunity: Employees are empowered to grow professionally, develop best practices, and seek challenges to advance the City.
• NOW!: Employees are proactive, timely, and efficient in responding to the needs of the organization and the community – NOW!

RESPONSIBILITIES: The following duties are illustrative only and are not intended to be all inclusive:

• Educating and assisting in addressing citizens' questions and concerns pertaining to parks rules and restrictions.
• Proactively provides positive customer service and education to the City's community, park guests, members of the public and other city entities on applicable laws, ordinances, codes, and regulations.
• Enforcing codes, rules and regulations as they pertain to park rules/regulations; prepare written reports, documenting actions taken.
• Conducts active patrols of the City's municipal parks, open space areas, as well as the parks greenbelt trails system.   Responds to, investigates, and educates citizens on resolutions for complaints.
• Performs on-site patrols and ascertain compliance with ordinances, regulations, and proposed plans; makes follow-up inspections to ensure violations are abated, altered, discontinued, or removed; assist with legal actions for continuing violations.
• Prepares daily reports documenting work performed; prepare and document code violations for court cases.
•  Be prepared and respond to animal related park calls (education, safety awareness, written warnings)

Supervision Received: Works under the direct observation of the Lead Community Services Officer.

Supervision Exercised: None

Physical and Mental Abilities Required to Perform Essential Job Functions

Independence of Action: Work is performed in accordance with standard practice methods requiring initiative to complete recurring assignments.  Judgments made to determine which methods are applicable in any given situation. Unfamiliar situations are referred to the CSO Lead or supervisor.

Physical Demands: Work is performed both indoors and outdoors.  Must remain fit for duty to perform all essential duties. 

Physical activities include:  intermittently sitting, standing, walking, occasional running, kneeling, crouching/stooping/squatting, twisting upper body, lifting and carrying less than 50 pounds, coordination, endurance, hearing, jumping, speaking, vision and writing.  Occasionally, the incumbent will be required to work in harsh environments including extreme cold and heat, temperature swings, and working in confined spaces; exposed to slippery or uneven walking surfaces, dust, dirt, fumes, odors, noise and wetness.  Job requires correctable vision, ability to read documents and perform multiple concurrent tasks and to work under stress with frequent interruptions.  Incumbent may be exposed to extreme risks, hazards and confrontations with ordinance violators.  Position requires a set part-time 30 hours per week work schedule to include evenings, weekends and holidays.

Working Environment: This position may work either indoors or outdoors and involves lifting, bending, sitting, standing, stooping, reaching, climbing, walking, and hearing.  

HOURS OF WORK, LOCATION, AND WORK ENVIRONMENT: This is a seasonal position.  The position will last from approximately May 1st to October 31st.   This is a 30 hour per week, non-benefited part-time position.  Individuals are expected to work three 10-hour shifts, to include at least one weekend per week. 

The City of Wheat Ridge is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusivity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, marital status or any other applicable characteristics protected by law, unless related to a bona fide occupational qualification. The City of Wheat Ridge will consider reasonable accommodations for employment to qualified applicants upon request to the Human Resources Office.

This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position.

Salary : $24 - $35