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Emergency Dispatcher

City of West University Place
University, TX Full Time
POSTED ON 1/7/2026 CLOSED ON 3/28/2026

What are the responsibilities and job description for the Emergency Dispatcher position at City of West University Place?

Are you passionate about making a difference in your community? As an Emergency Dispatcher at City of West University Place, you will be at the forefront of coordinating 911 responses and ensuring the safety of our residents. Join our team in West University Place, Texas, where innovation and teamwork are valued, and every call you answer could potentially save a life. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, TMRS (7% - 2:1 match), and Social Security Participation. Apply now to be part of a professional and high-performance team dedicated to upholding integrity and delivering results in emergency situations.

Your day to day as aN Emergency Dispatcher

As an Emergency Dispatcher at City of West University Place, you will play a vital role in answering and responding to both emergency and non-emergency calls for service. Your quick thinking and calm demeanor will be essential as you dispatch police and fire departments as needed, ensuring timely responses to critical situations. Additionally, you will provide unwavering support to emergency services and response teams, helping to coordinate efforts and maintain clear communication channels during high-pressure scenarios. Your dedication to upholding our core values of service and professionalism will shine through in every call you handle, making a real difference in the lives of those in need.

Join us in this rewarding position where every action you take can directly impact the safety and well-being of our community members.

What matters most

To excel as an Emergency Dispatcher at City of West University Place, proficiency in utilizing computer systems and technology specific to emergency dispatch and 911 operations is essential. You must possess a strong understanding of emergency communications and response protocols to effectively coordinate with first responders in the field. The ability to remain composed and level-headed in highly stressful situations is a critical skill that will allow you to make quick and accurate decisions under pressure.

Your aptitude for multitasking and attention to detail will help you navigate fast-paced environments and prioritize incoming information to dispatch the appropriate resources promptly. Join our team of dedicated professionals who value your expertise in utilizing software and tools to ensure efficient emergency response and seamless communication workflows.

Knowledge and skills required for the position are:

  • Computer and technology related to emergency dispatch and 9-1-1
  • emergency communications and response
  • the ability to remain calm in stressful situations.

Will you join our team?

If you think this job is a fit for what you are looking for, great! We're excited to meet you!

This position is required to pass CJIS background checks from Texas DPS, and must maintain security clearance as required by agencies associated with and working for the City of West University Place.

Salary : $23 - $27

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