Demo

Professional Support Services Specialist

City of West Hollywood
West Hollywood, CA Full Time
POSTED ON 6/20/2026
AVAILABLE BEFORE 7/18/2026
Job Summary

Why WeHo

The City of West Hollywood is like no other city in the world. Located in the heart of metropolitan Los Angeles and only 1.9 square miles, the City of West Hollywood was incorporated in 1984 by a unique coalition of people including LGBTQ (lesbian, gay, bisexual, transgender, and queer activists), older adults, and advocates for affordable housing. West Hollywood is an international tourism destination with a diverse population and is also the location of many entertainment, design, technology, and hospitality-based businesses. The City is a robust economic, arts, and cultural center instilled with idealism, creativity, and innovation and is home to iconic places such as the Rainbow District, the Sunset Strip, and the Design District. A spirit of community activism and civic pride thrives in West Hollywood for many of its approximately 36,500 residents. The City of West Hollywood has a strong progressive voice, is a leader among communities, and is filled with a rich history. The City prides itself on strong core values: Respect and Support for People; Responsiveness to the Public; Idealism, Creativity, and Innovation; Quality of Residential Life; Promotion of Economic Development; Public Safety; and Responsibility for the Environment – and is proactive in responding to the needs of its diverse community.

What You'll Contribute

The City of West Hollywood is seeking a resourceful, dynamic, and customer-oriented Professional Support Services Specialist to join the Administrative Services Department - Human Resources Division.

In this role, you’ll provide flexible, high-quality administrative support across City departments and divisions – stepping in on special projects, short-term assignments, and organizational needs as they arise. Your assignments will be coordinated by the Human Resources Division, but you’ll work under the direction of other lead staff, managers, and executive-level positions to keep things running smoothly wherever you’re needed most.

Your day-to-day responsibilities will vary by assignment, but may include:

  • Front desk and public-facing customer service
  • Contract administration, invoice and purchase order processing, check requests
  • Administrative and project support across City divisions and departments
  • Serving as a liaison or secretary to boards, task forces, and/or commissions

Ideal Candidate

You’re Organized, Adaptable, And Thrive When Priorities Shift. You Bring Genuine Commitment To Public Service And Take Pride In Being The Person Others Can Count On. Specifically, You

  • Have experience in front desk, counter, or public-facing roles
  • Have experience with mail processing and delivery coordination
  • Have experience processing a variety of financial transactions, such as invoices, purchase orders, and check requests
  • Communicate clearly and professionally with internal and external customers in both verbal and written formats
  • Exercise sound judgment and discretion in a variety of situations
  • Are proactive, responsive, and punctual
  • Can hit the ground running in new environments, picking up processes and expectations quickly – sometimes with minimal direction

This position requires 100% onsite work and is not eligible for telework or a hybrid work schedule. 9/80 work schedule is available. Based on assignment, overtime opportunities may be available for after hours administrative/project support.

For full position details, please click the job description: Professional Support Services Specialist .

Reports To: Human Resources Supervisor

Selection Process: The selection process may include any combination of the following:

  • Supplemental Questionnaire
  • Performance Examination and/or Writing Exercise
  • Oral Examination/Interview

Minimum Qualifications Required

Education and Experience:

  • High school diploma or GED; Associate's degree in related field is preferred; and,
  • Four to five years of progressively responsible related experience; (para legal experience – depending on assignment); or,
  • Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.

Salary.com Estimation for Professional Support Services Specialist in West Hollywood, CA
$100,739 to $128,521
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