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Health Office Specialist

CITY OF WACO, TEXAS
Waco, TX Full Time
POSTED ON 4/27/2026
AVAILABLE BEFORE 6/27/2026
Summary

Minimum Starting Salary: $16.4565 per hour (depending on experience)

The City of Waco Seeks:

The City of Waco is seeking a customer-focused Health Office Specialist. This role performs basic office clerical and administrative support functions for Public Health staff and provides customer services for the general public. If you want to make a difference, Apply Today!

Minimum Qualifications:

Required:
  • H.S. Diploma or GED and 1 year customer service and computer experience
  • Valid Texas Driver’s License

Preferred:

  • 1 year of cash handling experience


Position Description:

Under basic supervision, performs basic office clerical and administrative support functions for Public Health staff and provides customer services for the general public; enters and retrieves data in automated records management systems; provides information within scope of authority.

Essential Functions:

  • Performs basic clerical and administrative duties in accordance with Department procedures and City policy, including data entry, record keeping, basic accounting, preparing and processing documents and maintaining files; makes and distributes copies; processes mail, documents, correspondence, invoices and other materials; duties may vary according to job assignment.
  • Provides customer service, information and assistance to visitors and others having business with the City; responds to requests for information within the scope of authority; assists customers with requests, applications, government forms and other documents.
  • Updates and maintains a variety of electronic and paper files, records, reports, and documents; processes forms, records, and files; queries system databases as requested by authorized persons.
  • Answers incoming telephone calls and directs the caller to the correct person or work group or takes and relays messages as appropriate; coordinates and schedules meetings and appointments as requested; crosstrains in other office support duties as needed.
  • Maintains inventory of office supplies.
  • Receives and sends information to and from other City departments, agencies and jurisdictions.
  • Collects payments, makes daily deposits, and administers petty cash fund with adherence to cash handling policies and procedures.
  • May be required to respond after hours, including holidays and weekends, in the event of a departmental or City-wide emergency.
  • Operates a City vehicle to travel to clinics, community sites, outreach locations, and partner agencies to provide administrative support for PHD operations and client services.
  • Performs other related duties as assigned.
  • Complies with all policies and standards.
  • Supports the relationship between the City of Waco and the general public by demonstrating courteous and cooperative behavior when interacting with residents, visitors, and City staff, maintains confidentiality of work-related issues and City information
  • Lives the City of Waco Values: equity & inclusion, excellence & innovation, integrity, people, and teamwork.


The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds.

To learn more about the benefits offered, visit our Benefits page.

Why Work For Waco:
  • Meaningful and challenging work
  • Make a difference and improve communities
  • Competitive Salary and Benefits
    • Full Range of Benefits, including Health, Dental, Vision, Disability, and Life Insurance
    • Mandatory TMRS Retirement Plan with a 2:1 City Match
    • Education Assistance Program
    • Paid Parental Leave
    • Employee Assistance
    • Longevity Pay
    • And More!
  • Chance to do work you are passionate about
  • Desire to give back

Salary : $16

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