ICF Administrator

Department:

HUMAN SERVICES

Compensation Grade:

A19

Compensation Range & Starting Salary:

Pay Range: $91,540.80 - $141,897.60

Starting salary may be negotiable based on qualifications.

Job Exempt (If No, Position is eligible for overtime):

Yes

Scheduled Weekly Hours:

40

About Us:

Recognized as one of America’s Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications:

The City of Virginia Beach Department of Human Services is seeking a Residential Services Administrator to provide leadership, oversight, and operational management for residential services that support individuals with intellectual and developmental disabilities. This includes managing intermediate care facilities, waiver-funded group homes, and supported living programs. The administrator ensures that services are person-centered, compliant with regulations, and aligned with best practices in developmental services; is accountable for the quality of care, staff performance, fiscal stewardship, and the health and safety of the individuals served across multiple residential settings.

Responsibilities:

• Provide strategic and day-to-day operational leadership for ID residential programs, including Intermediate Care Facilities (ICFs) and waiver- funded homes.

• Develop and implement policies and procedures regarding the operation of all residential services

• Ensure compliance with federal and state regulations, licensing standards, Medicaid guidelines, and agency policies.

• Oversee the development, implementation, and monitoring of person-centered plans and active treatment strategies in accordance with ICF ID and Home and Community-Based Services (HBS) waiver requirements.

• Supervise program managers and other key personnel, providing coaching, performance evaluations, and opportunities for professional development.

• Manage the program budget, staffing patterns, and resource allocation to ensure cost-effective service delivery.

• Foster a culture of dignity, inclusion, and respect for the rights and preferences of the individuals served.

• Act as a liaison to families, guardians, oversight agencies, and other stakeholders.

• Coordinate with clinical, medical, and behavioral health staff to ensure integrated care and continuity of services.

• Respond to emergencies and participate in an on-call rotation as needed.

This position requires travel between various residential locations, with potential evening or weekend responsibilities. The administrator must be able to respond to emergencies and provide support to program staff in diverse settings.

Preferences:

• Seven (7) or more years of experience working with adults with developmental disabilities

• Experience working in a Developmentally Disabled residential setting

• Experience supervising

• Experience with program management

• Experience managing a budget

The City offers a generous benefits package which includes health, dental and life insurance, retirement, and savings plans, maternity/paternity and parental leave, Holidays and paid leave.

As a City Manager appointee, this position serves at the pleasure of the City Manager and is not considered part of the merit service as defined in City Code, section 2-75.

This position is open until filled. Applications will be reviewed regularly and the position will close to applicants once a selection is made.

Minimum Requirements:

MINIMUMS: Requires a Bachelors degree in a Human Services field such as Psychology, Sociology, Social Work, or related field and seven (7) Years of experience in a community setting serving intellectually or developmentally disabled individuals, and associated with positions such as Clinical Director, Senior Clinician, or Clinical Supervisor OR a combination of education (above the high school level) and/or related experience equivalent to eleven (11) years.

SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. As a City Manager appointee, this position serves at the pleasure of the City Manager and is not considered part of the merit service as defined in City Code, section 2-75.

Skills:

Developmental Disabilities, Intellectual Disabilities, Leadership, Supervision, Work Performance

Working Conditions:

Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City’s business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

https://workingcondition-summary-prod.s3.amazonaws.com/P9451.pdf

Official Job Descriptions:

To browse official job descriptions, please access this link - https://virginiabeach.gov/careers/job-descriptions-pay-plans?search=&group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.