What are the responsibilities and job description for the Police Records Technician position at City of Victoria, TX?
JOB SUMMARY
Under general supervision, the Police Records Technician performs all general and specialized clerical work for the Records Section for the City of Victoria Police Department.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following.
- Answers phones and provides information or redirects calls to appropriate personnel or department; responds to internal and external requests; collects and distributes mail to various City departments.
- Sorts and scans paper documents into appropriate computer system; makes copies and forwards to necessary agency or personnel.
- Uploads photos; reviews case supplements; adds or changes charges as requested by officers or detectives; closes cases instructed; forwards cases to the appropriate personal or cooperating agencies.
- Verifies and logs paper documents scanned and entered in the system; makes appropriate redactions for requested information; performs quality control of reports and data entry; completes necessary redactions on records.
- Inputs information, such as crash reports to our online service.
- Conducts background security checks for the different branches of the military, DPS, CPS, FBI, office personal, and community members; schedules Police escorts for funerals and oversized loads.
- Performs related duties as required or assigned.
PHYSICAL AND ENVIRONMENTAL CONDITIONS
Work is performed in a standard office environment.
REQUIRED QUALIFICATIONS
- High School diploma or GED
- 2 years of general office or clerical experience
- Valid Driver License
- Applicable local, state, federal laws and ordinances.
- Records maintenance and retention practices and procedure.
- Customer service principles, practices and etiquette.
- Handling and maintaining the confidentiality of sensitive information.
- Organizing work and setting priorities to meet deadlines.
- Operating a computer and other standard office equipment.
- Typing and entering data with speed and accuracy.
- Maintaining records and filing systems.
- Preparing clear and concise reports
- Communicating effectively both verbally and in writing