What are the responsibilities and job description for the SENIOR SYSTEMS ADMINISTRATOR position at City of Surprise?
The City of Surprise is seeking an experienced Senior Systems Administrator to play a key role in the design, operation, and continuous improvement of our enterprise technology environment. This position is ideal for a hands-on technical professional who thrives in a hybrid infrastructure and enjoys balancing stability, security, and innovation.
The Senior Systems Administrator will support a Microsoft 365 ecosystem integrated with on-premise systems, ensuring reliable hybrid connectivity, identity management, and secure collaboration services. This role is responsible for administering and optimizing server virtualization platforms, managing enterprise storage systems, and ensuring high availability and performance across critical services.
A strong emphasis is placed on operational efficiency and stability.
The successful candidate will help develop, maintain, and streamline system administration tasks, enforce standards, and support scalable, repeatable operations.
This role requires a deep understanding of modern infrastructure practices, the ability to troubleshoot complex system issues in both on-premises technologies and hybrid cloud integrations, and the judgment to make sound technical decisions in a mission-critical public sector environment. The Senior Systems Administrator will collaborate closely with IT leadership and cross-functional teams, mentor technical staff, and contribute to long-term infrastructure planning.
If you are a technically strong, service-oriented professional who values reliability, security, and continuous improvement—and wants to make a meaningful impact supporting city services—we invite you to apply.
Summary
Incumbents may be responsible for assigning and reviewing daily work of mission critical resources. Incumbents have extensive knowledge of complex systems and/or applications and their interactions. Duties may include: configuring and maintaining operating system workstations, servers, data storage devices in support of business processing requirements. Incumbents administer service level agreements, develop new applications, and manage vendor contracts; monitors and tunes systems to maintain optimum performance levels. Incumbents perform project management duties.
EDUCATION And/or EXPERIENCE
Associate's Degree in Information Technology, GIS or Computer Science and five years of related information technology experience in assigned area; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the job description. Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have at the time of hire and be able to maintain a valid Arizona driver license.
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer, pre-employment background screening to include:
The City of Surprise is an EEO/ADA reasonable accommodation employer.
The Senior Systems Administrator will support a Microsoft 365 ecosystem integrated with on-premise systems, ensuring reliable hybrid connectivity, identity management, and secure collaboration services. This role is responsible for administering and optimizing server virtualization platforms, managing enterprise storage systems, and ensuring high availability and performance across critical services.
A strong emphasis is placed on operational efficiency and stability.
The successful candidate will help develop, maintain, and streamline system administration tasks, enforce standards, and support scalable, repeatable operations.
This role requires a deep understanding of modern infrastructure practices, the ability to troubleshoot complex system issues in both on-premises technologies and hybrid cloud integrations, and the judgment to make sound technical decisions in a mission-critical public sector environment. The Senior Systems Administrator will collaborate closely with IT leadership and cross-functional teams, mentor technical staff, and contribute to long-term infrastructure planning.
If you are a technically strong, service-oriented professional who values reliability, security, and continuous improvement—and wants to make a meaningful impact supporting city services—we invite you to apply.
Summary
Incumbents may be responsible for assigning and reviewing daily work of mission critical resources. Incumbents have extensive knowledge of complex systems and/or applications and their interactions. Duties may include: configuring and maintaining operating system workstations, servers, data storage devices in support of business processing requirements. Incumbents administer service level agreements, develop new applications, and manage vendor contracts; monitors and tunes systems to maintain optimum performance levels. Incumbents perform project management duties.
EDUCATION And/or EXPERIENCE
Associate's Degree in Information Technology, GIS or Computer Science and five years of related information technology experience in assigned area; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed in the job description. Additional education cannot be substituted for experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Must have at the time of hire and be able to maintain a valid Arizona driver license.
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.
Successful candidates will receive a post-offer, pre-employment background screening to include:
- Fingerprinting
- Drug Screen
- Criminal Background screening
- E-Verify
- Education and Experience Verification
- 39 Month Motor Vehicle Department Records Check
The City of Surprise is an EEO/ADA reasonable accommodation employer.