Manager - Human Resources

GENERAL POSITION SUMMARY:

This is professional administrative and supervisory work in all phases of the administration of the Human Resources Department. Work involves participation in assignments of a professional nature in the administration of policies, and federal laws; policy and procedure development; grievance processing; harassment and discrimination investigations; employee relations; and other relevant work as assigned.

ESSENTIAL JOB FUNCTIONS:

• Assist the Director of Human Resources in the strategic planning, administration, and management of Human Resources operations; exercise independent judgment in executing departmental programs and initiatives and serve in a leadership capacity in the Director’s absence as assigned.
• Directly supervise Human Resources staff, including assigning and reviewing work, setting priorities, evaluating performance, providing coaching and development, and making effective recommendations regarding hiring, promotion, discipline, and other personnel actions, subject to review by the Director of Human Resource.
• Develop, implement, and administer Human Resources policies, procedures, and programs; interpret and apply federal and state employment laws, municipal regulations, and City policies, exercising discretion and independent judgment in decision-making.
• Oversee and administer employee benefits programs, including plan management and open enrollment; evaluate program effectiveness and recommend improvements to ensure compliance, cost-efficiency, and employee engagement.
• Direct and coordinate recruitment, selection, and onboarding activities; ensure processes are compliant, equitable, and aligned with organizational workforce planning objectives.
• Provide expert consultation to department heads, supervisors, and employees on complex employee relations matters, including performance management, disciplinary actions, and conflict resolution; recommend appropriate courses of action.
• Conduct and/or direct investigations into employee complaints and workplace issues, including allegations of harassment, discrimination, and misconduct; analyze findings and formulate recommendations for corrective or disciplinary action.
• Monitor and ensure organizational compliance with applicable employment laws and regulations, including EEO, FLSA, ADA, and FMLA; evaluate risk and recommend corrective strategies where needed.
• Assist in the design, analysis, and administration of classification and compensation programs; evaluate positions and recommend salary actions based on market data and internal equity considerations.
• Plan, develop, and direct employee training and professional development initiatives; assess organizational needs, approve training opportunities, and evaluate program outcomes.
• Research and analyze employment laws, regulatory changes, and industry best practices; develop recommendations and assist in implementing policy and procedural updates.
• Oversee the administration, integrity, and confidentiality of Human Resources information systems and personnel records; evaluates system effectiveness and recommends enhancements to improve operational efficiency and reporting capabilities.
• Prepare and analyze complex reports, data, and documentation to support strategic decision-making, regulatory compliance, and organizational planning.
• Coordinate responses to Equal Employment Opportunity Commission (EEOC) charges and unemployment claims; collaborate with legal counsel and prepare supporting documentation and recommendations.
• Represent the City in administrative proceedings, including unemployment hearings, exercising independent judgment in presenting information and recommendations.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Knowledge of:

• Considerable knowledge of the fundamental principles and practices of personnel administration.
• Applicable Federal, State and local laws, rules, codes and regulations related to personnel policies and procedures.
• Wellness, workers' compensation and safety awareness programs.
• Policies, principles, best practices and techniques of public Human Resources administration including: recruitment, selection, testing, training, classification, and compensation.
• Resources to sustain current understanding of modern trends and legal issues in the field of Human Resources administration.
• Methods and techniques of workplace investigations, including those involving harassment, discrimination, and employee misconduct.
• Principles and practices of public administration, supervision, operations, training, services and activities of a local government.
• Human resources information systems (HRIS), recordkeeping practices, and data management standards.
• Organizational structure and operations typical of municipal government.

Skills and Ability to:

• Supervise, train, and evaluate staff, including the ability to motivate and develop employees in a team-oriented environment.
• Deal with sensitive and confidential matters with discretion and maintain confidentiality.
• Interpret and apply laws, regulations, policies, and procedures to complex human resources issues consistently across multiple departments.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Evaluates existing personnel policies and procedures and makes recommendations for possible revisions.
• Handle multiple tasks simultaneously with frequent interruptions.
• Communicate clearly and concisely orally and in writing.
• Use tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.
• Prepare clear, accurate and concise reports, correspondence and other Human Resources materials.
• Establish, maintain and foster positive and effective working relationships with elected officials, department heads, supervisors, employees, and the public.
• Provide leadership and operational oversight in the absence of the Director of Human Resources
• Manage multiple priorities, projects, and deadlines with a high degree of organization and attention to detail.
• Follow Department and City policies and procedures operating with minimum supervision.
• Utilize HR technology and data to support decision-making and operational efficiency.
• Analyze organizational needs and recommend practical, compliant human resources solutions.
• Adapt to changing priorities, legal requirements, and organizational needs in a dynamic environment..

EDUCATION AND/OR EXPERIENCE REQUIRED:

• Bachelor’s degree in Human Resources, Public or Business Administration or related field from an accredited college. Equivalent combination of education and experience that would provide the necessary knowledge, skills and abilities to successfully perform the essential functions of the job.
• At least six (6) years of experience in professional human resources work with managerial experience.
• At least two (2) years of supervisory or lead experience overseeing human resources staff or programs.

PREFERRED QUALIFICATIONS AND EXPERIENCE:

• Master's degree in Human Resources Management, Organizational Design, Public or Business Administration, Labor Relations, or a related field.
• Eight (8) years’ professional work experience in a public/private sector Human Resources office at the managerial level.
• Certification as Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), Society for Human Resources Management - Certified Professional (SHRM-CP), or Society for Human Resources Management – Senior Certified Professional (SHRM-SCP).

LICENSES, CERTIFICATIONS & OTHER REQUIREMENTS:

• Must possess a valid Mississippi Driver’s License and acceptable MVR.

PHYSICAL, MENTAL, & OTHER CAPABILITIES:

The work is generally performed within an office environment. Requires the ability to sit, stand, walk, see, and effectively communicate with others for extended periods of time. Must be able to handle multiple tasks or projects simultaneously, work with numerous interruptions, and adjust to changing priorities. Sufficient vision, hearing, and manual dexterity to read documents, operate office equipment, and perform essential job functions. Must demonstrate good use of judgment and demonstrate the ability to properly deal with confidential matters. Must use good interpersonal skills. Ability to remain composed, professional, and effective in high-stress or sensitive situations, including conflict resolution and disciplinary matters. Ability to provide leadership and direction to staff and to serve in a decision-making capacity in the absence of the Director pf Human Resources. Commitment to ethical standards, professionalism, and the consistent application of policies and procedures. Ability to establish and maintain effective working relationships with elected officials, executive leadership, department heads, supervisors, employees, and the public.

Job Type: Full-time

Pay: $80,000.00 - $89,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience:

• Microsoft Office: 2 years (Preferred)

License/Certification:

• Professional In Human Resources (Preferred)

Work Location: In person

Salary : $80,000 - $89,000