What are the responsibilities and job description for the Senior IT Analyst position at City of Spokane?
Class Summary
Provides technical and team leadership in the development, implementation, and delivery of information technology (IT) systems and services.
Examples Of Job Functions
Open-Entry Requirements:
EXAMINATION DETAILS
For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire.
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit a City of Spokane employment application online by 4:00 p.m. on the filing cut-off date.
Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory, or speaking skills needed to take the test, unless the test is intended to measure those skills.
The examination will consist of a Training and Experience Evaluation (T&E), with scoring weight assigned as follows:
Examination links with instructions will be emailed prior to 12:00 a.m. Pacific Time on the start date and will expire at 11:59 p.m. on the due date as listed below. Keep in mind that the test link will be emailed from City of Spokane (info@governmentjobs.com).
Benefit Compensation Value
In addition to a salary, The City of Spokane provides a generous benefits package valued between $31,097 - $38,667.
Insurance Benefits
Eligibility: Coverage begins for new hires and their dependents on the first day of the month following 30 consecutive days of employment.
Eligible Dependents: Spouse or Domestic Partner, birth, adopted children or children placed for adoption, Domestic Partner's children, step-children who live with employee, and any child for whom employee is legal guardian or for whom coverage is required by a Qualified Medical Support Order. Adult children under age 26 are eligible.
Medical
Qualified employees may select from two health carrier options; a Health Maintenance Organization (HMO) administered by Kaiser Permanente or a Preferred Provider Option (PPO) administered by Premera Blue Cross. The monthly premium varies dependent upon plan and coverage level selected.
Vision
Vision coverage is included in the medical plan selected. Costs for eye exams and hardware; lenses, frames or contacts varies depending on the medical plan selected.
Dental
Dental insurance is provided by Delta Dental of Washington. The monthly premium is minimal for employee and eligible dependents.
Life Insurance - Employee Only
Basic Term Life Insurance is provided at one-and-a-half times the employee's annual base salary to a maximum of $150,000. The City pays the monthly premium in full.
Life Insurance - Eligible Dependent(s)
Basic Term Life Insurance is provided at $7,500 for spouse/domestic partner and $3,000 for each child. The City pays the monthly premium in full.
Long-Term Disability Insurance
Long-Term Disability Insurance is provided by The Standard. The City pays the monthly premium in full.
Flexible Spending Account
The City offers two optional Flexible Spending Accounts (FSA) - Health Care FSA and Dependent Care FSA. The Health Care FSA allows an employee to use pre-tax dollars to receive reimbursement for eligible medical, dental, and vision expenses. The Dependent Care FSA allows an employee to receive reimbursement for eligible daycare expenses for dependent children up to age 13 and other eligible dependents as defined by IRS Code.
AFLAC
Supplemental insurance is optional and is provided by AFLAC to help pay benefits that major medical insurance does not cover. The employee pays 100% of the monthly premium.
AudioNet Hearing Aid Benefit
AudioNet Hearing Aid Benefit is optional. The City of Spokane has partnered with AudioNet America to offer a discounted Hearing Aid Program with fixed out-of-pocket costs.
LegalShield/ID Shield
Prepaid legal services and/or prepaid identity theft programs are optional. These programs pay for a limited number of documents to be reviewed, limited trial defense representation, the preparation of a standard will, identity theft consultation, restoration and monitoring according to terms of contract.
Pet Insurance
Get cash back on the everyday care your pet needs to stay healthy! Nationwide/Voluntary Pet Insurance is an optional plan in which City of Spokane Employees can enroll.
Voluntary Term Life Insurance
Voluntary Term Life Insurance is optional and is provided through The Standard Insurance Company and is subject to application review and approval. Additional coverage up to $300,000 is available for employees and their spouse/domestic partner. Dependent children can be insured for up to $10,000 each. The employee pays 100% of the monthly premium.
Continued Medical/Dental Insurance
Employees separating from City service have the option to continue medical and/or dental insurance benefits in accordance with the Consolidated Omnibus Budget Reconciliation Act (COBRA). The employee pays 100% of the monthly premium in addition to a small monthly administrative fee.
Retirement Benefits
Spokane Employees' Retirement System
The Spokane Employees' Retirement System (SERS) is a defined benefit pension plan covering non-uniformed, permanent employees. As a participant, you contribute 11% of your salary toward your retirement. Contributions and earnings are tax-deferred. The City also contributes 11% of your salary toward your retirement. Employees hired on or after January 1, 2015 become vested (eligible for a monthly benefit at retirement age) at seven years of service.
Deferred Compensation
Enrollment in the City-sponsored 457 Deferred Compensation Plan administered by MissionSquare Retirement allows participants, on a voluntary basis, to defer a portion of their salary on a before or after tax basis. Contributions and associated earnings contributed on a before tax basis are eligible to receive City matching contributions and are tax deferred (not taxed until taken out). You can also choose to participate in the 457 Roth (after tax) contribution option. You may enroll in the 457 plan or change your contribution at any time. Minimum contribution is $15 per paycheck up to and is subject to the IRS annual limitations. The City will match employee contributions up to $150/month.
PAID TIME OFF
Official Holidays
The City observes seven official holidays as paid. An official holiday that falls on a Saturday will be observed on the preceding Friday. An official holiday that falls on a Sunday will be observed on the Monday immediately following. The City observes Martin Luther King Jr's birthday but has not declared that day as an official holiday. For this reason, employees hired before the third Monday of January receive an additional eight hours of floating holiday time to be used in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.
Floating Holidays
48 hours of Floating Holidays to be used as of January 1st. Floating holiday hours may not be carried over into the next year and any unused hours will not be paid at termination.
Vacation Leave
Employees earn paid vacation hours each pay period. The number of hours earned depends upon the employee's length of employment and the number of hours in a pay status. Vacation accrual ranges from 12 days per year for a new employee to 20 days per year after 11 years of employment. Unused vacation hours carry over each year but are subject to maximum accrual amounts in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.
Sick Leave
Sick leave accrues at a rate of six (6) hours per biweekly pay period. Employees must be in paid status for 80% of that pay period to accrue sick leave. Unused sick leave hours carry over each year.
Other Leaves
The City also provides several other paid and unpaid leaves, such as: bereavement leave, Family and Medical Leave, maternity leave, jury duty, and military duty leave.
WORK/LIFE PROGRAMS
Employee Assistance Program
The Employee Assistance Program (EAP) is a referral and counseling service administered by Deer Oaks. It provides a myriad of services to employees and their household members. Services include receiving confidential assistance for personal issues, such as managing stress, depression, parenting, alcohol/drugs, grief, etc. Each household member is eligible to receive up to eight counseling sessions per issue per year at no charge. There is also a benefit relating financial or legal concerns in addition to Worklife/Convenience services and online tools.
Employer Sponsored Bus Pass (ESBP) Program
The City of Spokane encourages employees to use alternatives to driving alone to work and participates in the ESBP Program offered by Spokane Transit Authority (STA). The program provides a bus pass for unlimited rides free of charge.
Revised March 15, 2022
01
Which of the following best describes your highest level of education?
Copies of your college transcripts or diploma are required as part of this application and will be used to verify that you meet the minimum qualifications as posted on the job announcement. (images and unofficial copies may be used) Have you attached copies of your documentation to this application? If not, please do so before you submit.
How many total years of work experience do you have in the design, development, maintenance, or administration of computer applications or database architecture at full skill level (independent work)? (This work experience must be included in your application work history to be considered.)
Focused work experience in an IT specialty area may be considered if it represented at least half (50%) of your work time for two (2) consecutive years or more. Check the areas in which you have focused work experience.
If you checked any boxes above for focused work experience, list the jobs and dates of employment from your work history that provided you with specific focused experience.
06
Some vacant positions may be filled in areas other than the Information Technology Department. Please review each of the following non-IT Department areas and check its box if you want to be considered for positions there. (This information may be used to certify only those names who have expressed interest in these areas, meaning they are eligible to be sent to these departments for hiring consideration.)
Provides technical and team leadership in the development, implementation, and delivery of information technology (IT) systems and services.
Examples Of Job Functions
- Trains and mentors new and established Information Technology Analysts.
- Monitors the status of work conducted by the analysts and recommends appropriate solutions to problems encountered during daily operations. Coaches the team in the selection and application of problem solving methods and techniques.
- Identifies needs related to training, resources, and supplies, and relays needs and requests to supervisor.
- Consults with and advises supervisory personnel on performance goals, work priorities, scope of work, and strategic planning.
- Creates detailed work plans that identify and sequence activities needed to complete projects.
- Performs related work as required.
- Related tasks may be performed under one or more of the following IT domains:
- Application Development
- Business Systems Analysis
- Database Management
- Information Security
- Network Administration
- Systems Admin/Operational Technology
- Web Development
Open-Entry Requirements:
- Education: Bachelor’s degree from an accredited college or university in computer science, information science, information systems management, operations research, technology management, or related degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks.
- Experience: Three years of related IT experience, with at least one year doing specified full-skill duties within the domain.
- Equivalency: We may accept different combinations of education and experience. We welcome job seekers with relevant backgrounds to apply.
EXAMINATION DETAILS
For information on what to expect with the hiring process, a test information guide, and frequently asked questions, please visit our website.
Applicants must meet the minimum qualifications and pass the examination for this position to be eligible for hire.
Qualified applicants are encouraged to apply immediately. All applicants must complete and submit a City of Spokane employment application online by 4:00 p.m. on the filing cut-off date.
Upon request, at time of application, the City will provide alternative accessible tests to individuals with disabilities that impair manual, sensory, or speaking skills needed to take the test, unless the test is intended to measure those skills.
The examination will consist of a Training and Experience Evaluation (T&E), with scoring weight assigned as follows:
- T&E 100%
- Copies of your college or university transcripts (unofficial transcripts are accepted) may be a required part of this application and will be used to verify that you meet the minimum qualifications, as posted on the job announcement.
- Responses to your T&E questions should be consistent with the information given in your application details. Answers are subject to verification.
- Failure to complete all the questions or incomplete responses will result in a lower score; therefore, it is advantageous for you to provide a full and complete response to each supplemental question.
- Resumes or questionnaires uploaded as attachments will not be accepted in lieu of completing each question online.
- "See Resume" or "See above," etc., and copy/paste from a previous answer are not qualifying responses and will not be considered.
Examination links with instructions will be emailed prior to 12:00 a.m. Pacific Time on the start date and will expire at 11:59 p.m. on the due date as listed below. Keep in mind that the test link will be emailed from City of Spokane (info@governmentjobs.com).
- Applicants who apply and meet the minimum qualifications between Monday, October 27, 2025, and Monday, November 10, 2025, will test Thursday, November 13, 2025, through Monday, November 17, 2025.
- Information Technology (IT) Education and Training
- IT Work Experience and Accomplishments
Benefit Compensation Value
In addition to a salary, The City of Spokane provides a generous benefits package valued between $31,097 - $38,667.
Insurance Benefits
Eligibility: Coverage begins for new hires and their dependents on the first day of the month following 30 consecutive days of employment.
Eligible Dependents: Spouse or Domestic Partner, birth, adopted children or children placed for adoption, Domestic Partner's children, step-children who live with employee, and any child for whom employee is legal guardian or for whom coverage is required by a Qualified Medical Support Order. Adult children under age 26 are eligible.
Medical
Qualified employees may select from two health carrier options; a Health Maintenance Organization (HMO) administered by Kaiser Permanente or a Preferred Provider Option (PPO) administered by Premera Blue Cross. The monthly premium varies dependent upon plan and coverage level selected.
Vision
Vision coverage is included in the medical plan selected. Costs for eye exams and hardware; lenses, frames or contacts varies depending on the medical plan selected.
Dental
Dental insurance is provided by Delta Dental of Washington. The monthly premium is minimal for employee and eligible dependents.
Life Insurance - Employee Only
Basic Term Life Insurance is provided at one-and-a-half times the employee's annual base salary to a maximum of $150,000. The City pays the monthly premium in full.
Life Insurance - Eligible Dependent(s)
Basic Term Life Insurance is provided at $7,500 for spouse/domestic partner and $3,000 for each child. The City pays the monthly premium in full.
Long-Term Disability Insurance
Long-Term Disability Insurance is provided by The Standard. The City pays the monthly premium in full.
Flexible Spending Account
The City offers two optional Flexible Spending Accounts (FSA) - Health Care FSA and Dependent Care FSA. The Health Care FSA allows an employee to use pre-tax dollars to receive reimbursement for eligible medical, dental, and vision expenses. The Dependent Care FSA allows an employee to receive reimbursement for eligible daycare expenses for dependent children up to age 13 and other eligible dependents as defined by IRS Code.
AFLAC
Supplemental insurance is optional and is provided by AFLAC to help pay benefits that major medical insurance does not cover. The employee pays 100% of the monthly premium.
AudioNet Hearing Aid Benefit
AudioNet Hearing Aid Benefit is optional. The City of Spokane has partnered with AudioNet America to offer a discounted Hearing Aid Program with fixed out-of-pocket costs.
LegalShield/ID Shield
Prepaid legal services and/or prepaid identity theft programs are optional. These programs pay for a limited number of documents to be reviewed, limited trial defense representation, the preparation of a standard will, identity theft consultation, restoration and monitoring according to terms of contract.
Pet Insurance
Get cash back on the everyday care your pet needs to stay healthy! Nationwide/Voluntary Pet Insurance is an optional plan in which City of Spokane Employees can enroll.
Voluntary Term Life Insurance
Voluntary Term Life Insurance is optional and is provided through The Standard Insurance Company and is subject to application review and approval. Additional coverage up to $300,000 is available for employees and their spouse/domestic partner. Dependent children can be insured for up to $10,000 each. The employee pays 100% of the monthly premium.
Continued Medical/Dental Insurance
Employees separating from City service have the option to continue medical and/or dental insurance benefits in accordance with the Consolidated Omnibus Budget Reconciliation Act (COBRA). The employee pays 100% of the monthly premium in addition to a small monthly administrative fee.
Retirement Benefits
Spokane Employees' Retirement System
The Spokane Employees' Retirement System (SERS) is a defined benefit pension plan covering non-uniformed, permanent employees. As a participant, you contribute 11% of your salary toward your retirement. Contributions and earnings are tax-deferred. The City also contributes 11% of your salary toward your retirement. Employees hired on or after January 1, 2015 become vested (eligible for a monthly benefit at retirement age) at seven years of service.
Deferred Compensation
Enrollment in the City-sponsored 457 Deferred Compensation Plan administered by MissionSquare Retirement allows participants, on a voluntary basis, to defer a portion of their salary on a before or after tax basis. Contributions and associated earnings contributed on a before tax basis are eligible to receive City matching contributions and are tax deferred (not taxed until taken out). You can also choose to participate in the 457 Roth (after tax) contribution option. You may enroll in the 457 plan or change your contribution at any time. Minimum contribution is $15 per paycheck up to and is subject to the IRS annual limitations. The City will match employee contributions up to $150/month.
PAID TIME OFF
Official Holidays
The City observes seven official holidays as paid. An official holiday that falls on a Saturday will be observed on the preceding Friday. An official holiday that falls on a Sunday will be observed on the Monday immediately following. The City observes Martin Luther King Jr's birthday but has not declared that day as an official holiday. For this reason, employees hired before the third Monday of January receive an additional eight hours of floating holiday time to be used in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.
Floating Holidays
48 hours of Floating Holidays to be used as of January 1st. Floating holiday hours may not be carried over into the next year and any unused hours will not be paid at termination.
Vacation Leave
Employees earn paid vacation hours each pay period. The number of hours earned depends upon the employee's length of employment and the number of hours in a pay status. Vacation accrual ranges from 12 days per year for a new employee to 20 days per year after 11 years of employment. Unused vacation hours carry over each year but are subject to maximum accrual amounts in accordance with Spokane Managerial and Professional Association Collective Bargaining Agreement provisions.
Sick Leave
Sick leave accrues at a rate of six (6) hours per biweekly pay period. Employees must be in paid status for 80% of that pay period to accrue sick leave. Unused sick leave hours carry over each year.
Other Leaves
The City also provides several other paid and unpaid leaves, such as: bereavement leave, Family and Medical Leave, maternity leave, jury duty, and military duty leave.
WORK/LIFE PROGRAMS
Employee Assistance Program
The Employee Assistance Program (EAP) is a referral and counseling service administered by Deer Oaks. It provides a myriad of services to employees and their household members. Services include receiving confidential assistance for personal issues, such as managing stress, depression, parenting, alcohol/drugs, grief, etc. Each household member is eligible to receive up to eight counseling sessions per issue per year at no charge. There is also a benefit relating financial or legal concerns in addition to Worklife/Convenience services and online tools.
Employer Sponsored Bus Pass (ESBP) Program
The City of Spokane encourages employees to use alternatives to driving alone to work and participates in the ESBP Program offered by Spokane Transit Authority (STA). The program provides a bus pass for unlimited rides free of charge.
Revised March 15, 2022
01
Which of the following best describes your highest level of education?
- I am a high school graduate or equivalent.
- I have some college credits (but no degree) in computer science, information science, information systems management, operations research, technology management, or a related field.
- I have an associate degree in computer science, information science, information systems management, operations research, technology management, or a related field.
- I have a bachelor's degree (or higher) in computer science, information science, information systems management, operations research, or technology management.
- I have a bachelor’s degree (or higher) in a related field that provided at least 24 semester hours in computer science, information science, information systems management, operations research, or technology management.
Copies of your college transcripts or diploma are required as part of this application and will be used to verify that you meet the minimum qualifications as posted on the job announcement. (images and unofficial copies may be used) Have you attached copies of your documentation to this application? If not, please do so before you submit.
- Yes
- No
How many total years of work experience do you have in the design, development, maintenance, or administration of computer applications or database architecture at full skill level (independent work)? (This work experience must be included in your application work history to be considered.)
- None
- Less than 1 year
- Between 1 and 2 years
- Between 2 and 5 years
- Between 5 and 7 years
- More than 7 years
Focused work experience in an IT specialty area may be considered if it represented at least half (50%) of your work time for two (2) consecutive years or more. Check the areas in which you have focused work experience.
- Application Development
- Business Systems Analysis
- Database Management
- Information Security
- Network Administration
- Systems Admin/Operational Technology (including SCADA systems)
- Web Development
If you checked any boxes above for focused work experience, list the jobs and dates of employment from your work history that provided you with specific focused experience.
06
Some vacant positions may be filled in areas other than the Information Technology Department. Please review each of the following non-IT Department areas and check its box if you want to be considered for positions there. (This information may be used to certify only those names who have expressed interest in these areas, meaning they are eligible to be sent to these departments for hiring consideration.)
- Spokane Police Department – positions with SPD require extensive background checks prior to hire
- Community development – positions are typically in small teams with a focus on neighborhood and housing programs, including homeless management systems
- Public works – positions are typically in small teams with a focus on operational technology (such as SCADA systems) and City infrastructure
- Spokane Fire Department – positions are part of a small team with a focus on multiple fire stations and emergency communications needs
- Required Question
Salary : $31,097 - $150,000