Human Resources Technician

PURPOSE: 

Under general supervision, performs technical and paraprofessional human resources work including recruitment and examination, employee benefits, staff development and training, and personnel records; may assign, review, and coordinate the work of clerical support staff; and performs related work as required.  

DISTINGUISHING CHARACTERISTICS

The classification of Human Resources Technician is the entry level class position in the Human Resources series. Incumbents of this class perform a full array of duties and responsibilities with a high degree of confidentiality relating to the City’s recruitment and selection, employee benefits, and general human resources functions.  Typically, employees in this class perform moderately responsible technical and administrative support related to Human Resources departmental activities.

SUPERVISION RECEIVED AND EXERCISED

Incumbents work with moderate supervision and exercise moderate independent judgment to ensure the Human Resources hiring process and procedures comply with applicable laws, regulations and City policy. Employees in this class typically report to the Human Resources Manager

ESSENTIAL FUNCTIONS

The duties listed below are intended only as illustrations of the various types of work that may be performed. Specific duties will depend upon work assignment. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Plans, coordinates, and executes recruitment activities ranging from application screening, examinations for City positions, and scheduling interviews.
2. Coordinates and administers new employee on-boarding, orientations, and employee separations. 
3. Coordinates employee benefit enrollment process and documentation including health, life, and disability insurance and retirement. 
4. Maintains human resources related training database and documentation ensuring all employees receive ongoing training and certification. 
5. Reviews, completes, and monitors human resources transactions, documents, reports, and correspondence and ensures all are consistent with departmental, state, and federal laws, rules, regulations, policies, and procedures.
6. Assists employees and department heads and supervisors with questions regarding human resources policies and procedures, technical information regarding human resources transactions, employee benefits, Master Salary Schedule, and Personnel Rules and Regulations. 
7. Attends human resources related meetings, committees, workshops and provides technical information and support as required. 
8. Performs related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

1. Recruitments processes, application screening and examinations.
2. Employee benefits including health, dental, vision, life, and retirement.
3. Basic research methods and data analysis techniques.
4. Standard business software, including word processing and spreadsheet programs.
5. Operations and functions of City government and relevant laws and regulations affecting human resource administration.

Ability to:

1. Interpret, explain, and apply a variety of Federal, State, and local laws, rules, regulations, and City personnel policies and procedures.
2. Perform clerical work requiring independent judgment and accuracy. Use a computer and related software applications with accuracy.
3. Communicate effectively both verbally and in writing.
4. Maintain confidentiality of sensitive information and data.
5. Establish and maintain cooperative and successful working relationships with employees, stakeholders, and the general public.  

MINIMUM QUALIFICATIONS

Experience:

Two years of progressively responsible technical experience in human resources, benefits, or talent acquisition.  

Education:

Graduation from an accredited college with an Associate degree program in Human Resources, Business Administration, Public Administration, or related field.   

Substitution:

Additional qualifying experience may substitute for the required education on a year-to-year basis. 

Required License and Certification

Possession of a valid California Class C Driver's License at the time of appointment. 

WORKING CONDITIONS

The conditions described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this job, incumbents require sufficient mobility to work in an office setting operating standard office equipment. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required.  Finger dexterity is needed to access, enter and retrieve data using a computer keyboard.   Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information.  Employees must possess the ability to lift, carry, push, and pull materials and objects necessary to perform job functions.

Mental Demands

While performing the duties of this job, an employee uses written and oral communication skills; reads and interprets data, information and documents; analyzes and solves problems; uses math and mathematical reasoning; observes and interprets people and situations; learns and applies new information and skills; performs highly detailed work; deals with changing deadlines, constant interruptions and multiple concurrent tasks; and interacts with others encountered in the course of work.

Salary : $52,147 - $67,393