Sr. Manager & Development Services Liaison

Job Description

Introduction

Under the direction of the Deputy Director Planning & Development Services, manages the operations of the Development Services division, including Permit Services and Records, Development Engineering, and Building Plan Review. Provides strategic and operational leadership for consistent, high-quality service delivery, workforce and resource management, performance and continuous improvement across the development lifecycle.

Serves as the senior Development Services liaison and customer experience leader, providing a coordinated point of connection between the city and developers, property owners, contractors, design professionals, businesses, residents, city departments and other stakeholders to ensure timely, consistent and high-quality delivery of development review and permitting services. Coordinates with responsible work units and technical authorities to clarify requirements, resolve issues and provide predictable, responsive and customer-focused service while maintaining applicable codes, ordinances, policies and regulations.

Anticipated starting salary for this position may be up to mid-point depending on candidate’s experience and internal equity. The full salary range is listed above and mid-point for this position is $147,950.40 annually.
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Minimum Qualifications

Education and Experience

• Bachelor's degree from an accredited educational institution in Civil Engineering, Architecture, Construction Management, Building Science, or a closely related field.
• Six years of progressively responsible professional experience in development services, permitting, building, engineering, land development or a closely related field which includes four years of experience managing professional development services, operations, programs or teams.
• Experience working directly with developers, contractors, design professionals, property owners, businesses, residents and other customers to resolve complex development-related issues and improve service delivery.
• Any equivalent combination of education, training and job-related experience that meets the minimum qualifications may be substituted.

Licensing, Certifications and Other Requirements

• Obtain, within 36 months of hire or promotion, CBO certification.
• Every person employed by the City of Scottsdale shall reside in the State of Arizona during active employment by the City, regardless of whether the employee is approved to work remotely.

Other pertinent licenses and/or certifications may be required of some positions depending on division/department/services assignment.

Essential Functions

To view the job description and list of Essential Functions, click here .

Work Environment/Physical Demands

To view the Work Environment/Physical Demands, c lick here .

Benefits Highlights:
The City of Scottsdale offers a comprehensive benefits package including:

• 12 Paid Holidays, which includes 1 Floating Holiday
• Vacation Accrual; starts at 10.3 hours/month
• Sick Leave Accrual; 8 hours/month
• Medical (which includes behavioral health coverage), Dental and Vision Benefits
• City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
• Tuition Reimbursement; $2,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 11.98% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457
• Pet Insurance
• Bilingual pay compensation
• Employer contribution of $10 per pay period to employee's PEHP (Post-Employment Health Plan) account

Please visit the Human Resources and Benefits Information page for more information.

Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.

Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:

• Fingerprinting search of the national FBI Database
• Criminal Background screening

The City of Scottsdale reserves the right to change this process at any time, potentially without advance notice.

PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.

EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity, or disability.

When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR at (480) 312-2491.

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change

Full-Time Positions:
The City of Scottsdale offers a comprehensive benefit package including vacation, holiday and medical leave as well as insurance for medical, dental, vision, life, short and long term disability insurance. For a more detailed overview of the employee benefits, click here .

Part-Time Positions:
The City of Scottsdale offers paid medical leave for part-time staff.

Commute Solutions Program
City of Scottsdale provides free Valley Metro Platinum passes to employees for the bus and light rail systems when commuting; a vanpool subsidy is also available. Employees can decrease stress, decrease wear & tear on their vehicle, and help the environment all at the same time.

Public Service Loan Forgiveness Program (PSLF).
The City of Scottsdale is considered a qualified employer for the Public Service Loan Forgiveness Program (PSLF). You may find more information about the PSFL program by going to the Federal Student Aid website by clicking here .

Closing Date/Time: 11/2/2026 11:59 PM Arizona

Salary : $2,500 - $147,950