What are the responsibilities and job description for the Police Dispatcher I/II position at City of Santa Fe Springs?
Description
CLOSING DATE: Continuous. The application filing may close any time after ten days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable; therefore, it is important to submit your application as soon as possible.
Under general supervision performs skilled work in receiving calls at the Communications Center, including requests for police, fire and medical aid services or to provide information. Dispatches personnel and equipment for emergency service by telephone, radio, computer-aided dispatch system and other communications equipment. Disposition of calls is done in accordance with established procedures; however, an employee of this class must be knowledgeable of local government operations, and police, fire, and medical aid systems, and the geographical layout of the city. Performs related work as assigned.
Representative Duties
The following typical tasks and responsibilities are representative of this class. They are descriptive, not limiting.
Essential Duties: For a full job description, please click here: Police Dispatcher I & Police Dispatcher II
Minimum Qualifications
Applications will be accepted only from those applicants who clearly demonstrate on the COMPLETED application & supplemental questionnaire that they meet the below requirements:
Police Dispatcher I Position Must Meet The Following
OTHER MINIMUM QUALIFICATIONS: Knowledge of: The geography of the city and the location of streets and important buildings. Ability to: Learn quickly the operation of telephone, computer aided dispatch, radio and other communication equipment; speak clearly in a well-modulated voice and to use good diction; think and act quickly and calmly in emergency situations; prepare and maintain records and reports; perform multiple tasks at one time.
Examination (Weighted: 100%)
Hiring Incentives
Up to $1,500 Hiring Bonus
For more information on the Examination and Selection Process, please visit the City’s Website under
News & Highlights
NOTE: Admission to the Examination may be limited to those applicants who demonstrate the best combination of qualifications. Applicants possessing the minimum qualifications are not guaranteed admittance to the Examination. Employment applications must be properly completed in accordance with instructions on face of application form. All pertinent information needed to determine that the applicant meets the minimum qualifications must be shown on the application, resume, supplemental questionnaire, and typing certificate; otherwise, the application may be rejected. NOTE: POSTMARKS will not be accepted Resumes will NOT be accepted in lieu of COMPLETED application.
Full Summary Of Benefits By Bargaining Unit
RETIREMENT: Benefits are provided by the City's participation in the Public Employees' Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement Info page for additional information.
01
Do you possess a High School Diploma or G.E.D.?
Do you possess a typing certificate showing a minimum of 40 words per minute or more? (Required)
I understand I must submit a TYPING CERTIFICATE with a minimum of 40 words per minute (dated within the last two years of application submittal) with my application in order to have my application accepted? You may upload the typing certificate to your on-line application; scan, upload and send to AdmHrs@bakersfieldcity.us; or faxed to (661) 852-2070. When delivering online or faxing the typing certificate please reference the recruitment name and number (i.e. Police Dispatcher I.II #02451).
Do you possess a P.O.S.T. certified Public Safety Dispatcher Basic certificate? If so, please attach a copy of your certification with your application. (Please note: This is a minimum qualification for the Police Dispatcher I/II position)
I am available and willing to work shift work including nights, weekends, and holidays in addition to working overtime as assigned?
Please select each of the following for which you have work experience in:
Briefly Explain Your Work Experience For Each Selected Item In Question #6 (Do Not Put See Resume, If None Please Put N/A)
08
I understand if I am no longer employed with an employer that I've listed in the application under the work experience, that I must explain the reasons for leaving in the space provided. I understand the Police Dispatcher I/II selection process will include the following examination steps:
Do you possess a valid Class “C” driver’s license or out of state equivalent?
I understand that all future correspondence with the City with regards to this recruitment, will be via e-mail provided on my application. Please keep your contact information up-to-date and ensure that your e-mail spam filter allows you to receive messages from HumanResources@bakersfieldcity.us. Note: All City examination notices are also available via your Government Jobs profile.
I understand that I am required to submit a completed application, supplemental questionnaire, P.O.S.T CERTIFICATION, and TYPING CERTIFICATE showing a minimum of 40 NET words per minute (dated within the last two years of the filing deadline) in order for my application to be accepted. Note: The application filing may close any time after ten (10) days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable; therefore, it is important to submit your resume and certificate as soon as possible. (You may submit these documents on-line as an attachment; mail or bring to the Human Resources Department, City Hall 1600 Truxtun Avenue, 1st Floor, Bakersfield, CA 93301; email to AdmHrs@bakersfieldcity.us, or Fax to (661) 852-2070.) The documents must reference the recruitment name and number (i.e. Police Dispatcher I/II #02451) and be submitted to the attention of Tanya Wilson.
CLOSING DATE: Continuous. The application filing may close any time after ten days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable; therefore, it is important to submit your application as soon as possible.
Under general supervision performs skilled work in receiving calls at the Communications Center, including requests for police, fire and medical aid services or to provide information. Dispatches personnel and equipment for emergency service by telephone, radio, computer-aided dispatch system and other communications equipment. Disposition of calls is done in accordance with established procedures; however, an employee of this class must be knowledgeable of local government operations, and police, fire, and medical aid systems, and the geographical layout of the city. Performs related work as assigned.
Representative Duties
The following typical tasks and responsibilities are representative of this class. They are descriptive, not limiting.
Essential Duties: For a full job description, please click here: Police Dispatcher I & Police Dispatcher II
Minimum Qualifications
Applications will be accepted only from those applicants who clearly demonstrate on the COMPLETED application & supplemental questionnaire that they meet the below requirements:
Police Dispatcher I Position Must Meet The Following
- Graduation from high school or G. E. D.; AND
- One (1) year of work experience equivalent to that gained as a Police Call Taker with the City of Bakersfield; OR
- An equivalent combination of training and experience, which provides the capabilities to perform the described duties.
- Ability to type 40 words per minute.
- A Public Safety Dispatcher Basic Course certified by the California Commission on Peace Officer Standards and Training (P.O.S.T.).
- In addition to the above, must have two (2) additional years of experience as a Public Safety Dispatcher for a Law Enforcement Agency or Fire Department
- Note: All Police Dispatchers must possess:
- Possession of a valid California Class “C” driver's license.
- Must successfully pass a police background investigation.
OTHER MINIMUM QUALIFICATIONS: Knowledge of: The geography of the city and the location of streets and important buildings. Ability to: Learn quickly the operation of telephone, computer aided dispatch, radio and other communication equipment; speak clearly in a well-modulated voice and to use good diction; think and act quickly and calmly in emergency situations; prepare and maintain records and reports; perform multiple tasks at one time.
Examination (Weighted: 100%)
Hiring Incentives
Up to $1,500 Hiring Bonus
For more information on the Examination and Selection Process, please visit the City’s Website under
News & Highlights
NOTE: Admission to the Examination may be limited to those applicants who demonstrate the best combination of qualifications. Applicants possessing the minimum qualifications are not guaranteed admittance to the Examination. Employment applications must be properly completed in accordance with instructions on face of application form. All pertinent information needed to determine that the applicant meets the minimum qualifications must be shown on the application, resume, supplemental questionnaire, and typing certificate; otherwise, the application may be rejected. NOTE: POSTMARKS will not be accepted Resumes will NOT be accepted in lieu of COMPLETED application.
Full Summary Of Benefits By Bargaining Unit
- Blue & White Miscellaneous Unit
- Fire Safety Unit
- Police Safety Unit
- Police Trainee Unit
- Supervisory & Management Unit
RETIREMENT: Benefits are provided by the City's participation in the Public Employees' Retirement System (PERS). 2% @ 62 for new hire Miscellaneous and 2.7% @ 57 for Safety (Fire & Police). Visit the City's Retirement Info page for additional information.
01
Do you possess a High School Diploma or G.E.D.?
- Yes
- No
Do you possess a typing certificate showing a minimum of 40 words per minute or more? (Required)
- Yes
- No
I understand I must submit a TYPING CERTIFICATE with a minimum of 40 words per minute (dated within the last two years of application submittal) with my application in order to have my application accepted? You may upload the typing certificate to your on-line application; scan, upload and send to AdmHrs@bakersfieldcity.us; or faxed to (661) 852-2070. When delivering online or faxing the typing certificate please reference the recruitment name and number (i.e. Police Dispatcher I.II #02451).
- Yes
- No
Do you possess a P.O.S.T. certified Public Safety Dispatcher Basic certificate? If so, please attach a copy of your certification with your application. (Please note: This is a minimum qualification for the Police Dispatcher I/II position)
- Yes
- No
I am available and willing to work shift work including nights, weekends, and holidays in addition to working overtime as assigned?
- Yes
- No
Please select each of the following for which you have work experience in:
- Dispatching
- Law Enforcement
- Two-Way Radios
- CLETS, NCIC, California Public Records Act
- None of the Above
Briefly Explain Your Work Experience For Each Selected Item In Question #6 (Do Not Put See Resume, If None Please Put N/A)
08
I understand if I am no longer employed with an employer that I've listed in the application under the work experience, that I must explain the reasons for leaving in the space provided. I understand the Police Dispatcher I/II selection process will include the following examination steps:
- Written Examination (Pass/Fail): An online testing session.
- Preliminary Background Questionnaire: Qualified candidates will be required to submit a COMPLETED Preliminary Background Questionnaire prior to the Oral Appraisal Interview.
- ORAL APPRAISAL INTERVIEW (Weighted 100%).
- Yes
- No
Do you possess a valid Class “C” driver’s license or out of state equivalent?
- Yes
- No
I understand that all future correspondence with the City with regards to this recruitment, will be via e-mail provided on my application. Please keep your contact information up-to-date and ensure that your e-mail spam filter allows you to receive messages from HumanResources@bakersfieldcity.us. Note: All City examination notices are also available via your Government Jobs profile.
- Yes
- No
I understand that I am required to submit a completed application, supplemental questionnaire, P.O.S.T CERTIFICATION, and TYPING CERTIFICATE showing a minimum of 40 NET words per minute (dated within the last two years of the filing deadline) in order for my application to be accepted. Note: The application filing may close any time after ten (10) days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable; therefore, it is important to submit your resume and certificate as soon as possible. (You may submit these documents on-line as an attachment; mail or bring to the Human Resources Department, City Hall 1600 Truxtun Avenue, 1st Floor, Bakersfield, CA 93301; email to AdmHrs@bakersfieldcity.us, or Fax to (661) 852-2070.) The documents must reference the recruitment name and number (i.e. Police Dispatcher I/II #02451) and be submitted to the attention of Tanya Wilson.
- Yes
- No
- Required Question