What are the responsibilities and job description for the Administrative Clerk - Part Time position at City of Santa Fe Springs?
Job Summary
The Administrative Clerk performs a variety of clerical, customer service, and basic accounting duties to support Town operations. This position provides front desk reception and administrative support for the Town staff, manages various payments and account information, and ensures efficient daily operations at Town Hall. The Administrative Clerk serves as a key point of contact for the public and requires a commitment to excellent customer service. This position is non-exempt under FLSA.
This is a job-sharing position where two individuals will collaboratively cover operations from Monday to Friday, 8:00am to 4:00pm. Coordination with the job-sharing partner is required to ensure consistent coverage during operating hours and the seamless handoff of responsibilities between shifts. Both individuals are expected to communicate effectively to manage shared duties, such as maintaining schedules, organizing files, and responding to customer inquiries. This position provides coverage for the job-sharing partner's shift during absences due to sickness, vacation, or other leave, ensuring uninterrupted operations from 8:00am to 4:00pm.
This position works two days per week, Thursday and Friday, for approximately 16 hours per week.
Supervision: Works under the supervision of the Administrative Services Manager.
Hiring Range is $25.68 - $26.00 per hour.
Essential Job Duties
Special License, Registration, Or Certification Required
Every Six Months, An Audit Is Conducted On All Part-time Employees To Determine The Value Of The Bonus For Each Employee. This Will Use The Total Number Of Hours Worked In The Last 6 Months Regardless Of Start Date. All Employees Must Be Actively Employed By The Town At The Time Of The Bonus Payment To Receive Payment. Details Of The Program Are As Follows
What is your highest level of education?
How many years of experience do you have with providing clerical support?
How would you describe your level of experience with computers?
How would you describe your level of experience with Microsoft Office?
How would you describe your level of experience with accounting software?
How would you describe your level of experience providing general information to customers via the phone?
How would you describe your level of experience providing general information to customers in person?
How many years of work experience do you have in a municipal setting?
Please describe your previous cash handling experience including your experience operating a cash register, if any.
10
Please describe your previous experience providing customer service, if any.
11
Coordination with the job-sharing partner is required to ensure consistent coverage during operating hours and the seamless handoff of responsibilities between shifts. Both individuals are expected to communicate effectively to manage shared duties, such as maintaining schedules, organizing files, and responding to customer inquiries. Both must provide coverage for the job-sharing partner's shift during absences due to sickness, vacation, or other leave. Does your availability allow you to do this type of schedule?
Why are you interested in this part-time position and how does it fit into your career goals?
The Administrative Clerk performs a variety of clerical, customer service, and basic accounting duties to support Town operations. This position provides front desk reception and administrative support for the Town staff, manages various payments and account information, and ensures efficient daily operations at Town Hall. The Administrative Clerk serves as a key point of contact for the public and requires a commitment to excellent customer service. This position is non-exempt under FLSA.
This is a job-sharing position where two individuals will collaboratively cover operations from Monday to Friday, 8:00am to 4:00pm. Coordination with the job-sharing partner is required to ensure consistent coverage during operating hours and the seamless handoff of responsibilities between shifts. Both individuals are expected to communicate effectively to manage shared duties, such as maintaining schedules, organizing files, and responding to customer inquiries. This position provides coverage for the job-sharing partner's shift during absences due to sickness, vacation, or other leave, ensuring uninterrupted operations from 8:00am to 4:00pm.
This position works two days per week, Thursday and Friday, for approximately 16 hours per week.
Supervision: Works under the supervision of the Administrative Services Manager.
Hiring Range is $25.68 - $26.00 per hour.
Essential Job Duties
- Prepare Town Hall for opening at 8:00 a.m. and closure of Town Hall at 4 pm
- Provide general information to callers and visitors
- Greet and assist members of the public
- Manage phone activity and incoming/outgoing correspondence, including packages, mail and faxes
- Perform clerical duties such as managing digital files, updating databases, maintaining online logs, creating electronic forms, and processing digital correspondence
- Maintain and organize common areas, including the lobby, conference room, board room, and kitchen
- Keep public documents, such as budgets and comprehensive plans, up to date and available
- Operate permit, recreation, court, and utility billing software to accept payments and provide account information
- Process permit and utility billing payments and handle cash receivables, including daily balancing
- Provide support for Municipal Court operations as needed
- Coordinate facility schedules and assist with Town Hall logistics
- Order, receive, and disburse office supplies
- Proficient in office software, including Microsoft Outlook, Word, and Excel
- Excellent verbal and written communication skills
- Ability to multitask and maintain a positive work environment
- Strong organizational and customer service skills
- Knowledge of government accounting software systems
Special License, Registration, Or Certification Required
- High school diploma or GED equivalent required; previous experience in general office practices preferred
- Experience using Caselle or similar accounting software systems is highly desirable
- Ability to obtain Notary Certification
Every Six Months, An Audit Is Conducted On All Part-time Employees To Determine The Value Of The Bonus For Each Employee. This Will Use The Total Number Of Hours Worked In The Last 6 Months Regardless Of Start Date. All Employees Must Be Actively Employed By The Town At The Time Of The Bonus Payment To Receive Payment. Details Of The Program Are As Follows
- Eligibility
- Part-time employees (non-seasonal) who are hired to work less than 30 hours per week
- Hours worked in 6 months
- Tier 1: 200 hours - 359 hours
- Tier 2: 360 hours – 520 hours
- Tier 3: 521 hours or more
- Bonus amount
- Tier 1: $125
- Tier 2: $225
- Tier 3: $325
- Frequency of payments
- October 1st to March 31st with the second pay period in April payment
- April 1st to September 30th with the second pay period in October payment
What is your highest level of education?
- High School / GED
- Trade School
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- PHD
How many years of experience do you have with providing clerical support?
- Two years or less
- More than two years but less than five
- More than five years
How would you describe your level of experience with computers?
- None
- Beginner
- Intermediate
- Advanced
How would you describe your level of experience with Microsoft Office?
- None
- Beginner
- Intermediate
- Advanced
How would you describe your level of experience with accounting software?
- None
- Beginner
- Intermediate
- Advanced
How would you describe your level of experience providing general information to customers via the phone?
- None
- Beginner
- Intermediate
- Advanced
How would you describe your level of experience providing general information to customers in person?
- None
- Beginner
- Intermediate
- Advanced
How many years of work experience do you have in a municipal setting?
- Two years or less
- More than two years but less than four
- More than four years
Please describe your previous cash handling experience including your experience operating a cash register, if any.
10
Please describe your previous experience providing customer service, if any.
11
Coordination with the job-sharing partner is required to ensure consistent coverage during operating hours and the seamless handoff of responsibilities between shifts. Both individuals are expected to communicate effectively to manage shared duties, such as maintaining schedules, organizing files, and responding to customer inquiries. Both must provide coverage for the job-sharing partner's shift during absences due to sickness, vacation, or other leave. Does your availability allow you to do this type of schedule?
- Yes
- No
Why are you interested in this part-time position and how does it fit into your career goals?
- Required Question
Salary : $26 - $26