Program and Operations Supervisor - authentiCITY Studio

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

Description

The City of Richmond, VA, is seeking a highly skilled and visionary leader to join our team as a Program and Operations Supervisor in the authentiCITY Studio Division within the Planning and Development Review Department.

About the Role:

As a Planning Supervisor, of the authentiCITY Studio you will lead a team that covers architecture; public art, public facility design; and historic and cultural resource stewardship. You will provide recommendations and administrative support to the Commission of Architectural Review, History and Culture Commission, Public Art Commission, Section 106, and Urban Design Committee. You will also frequently interact with our Planning and Policy, Land Use Administration and Zoning Administration teams on both current cases and long-term development strategies and initiatives.

• Land use and zoning reviews
• Zoning interpretations and special projects
• Management and enforcement of the newly adopted Site Plan Ordinance
• Long-term development strategies and initiatives

This role requires a passion for public service, a deep understanding of urban planning, and a proven ability to lead teams and drive strategic goals.

• Exercised: This classification typically supervises other employees.
• Received: This classification typically reports to a manager or deputy director
• Note: Other reporting relationships may apply.

Duties include but are not limited to

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Manage professional and technical personnel by instructing, assigning, reviewing, and planning the work of others, monitoring standards, coordinating activities, allocating resources, recommending promotions and salary increases as appropriate, interviewing, selecting, and hiring new employees, and providing employee training and development.
• Oversee department activities by assisting in preparing and maintaining the annual department budget, including projections, fiscal responsibilities, and resource management, establishing goals and objectives, identifying programs and projects, assisting in resolving problems and issues, and preparing reports.
• Manages the planning process by overseeing staff review, providing support to boards and commissions, coordinating the development review process for internal and external customers, overseeing special projects, assigning cases and inquiries to planners, identifying policy directions, and interpreting the zoning and subdivision regulations.
• Presents reports and acts as technical advisor to the Planning and Zoning Board, Zoning Board of Adjustment and Appeals, and/or the Historic Preservation Board. Presents to the City Commission, neighborhood, and community or civic groups. Presents to additional City Commissions to include, but limited to Commission of Architectural Review, Public Art Commission, Urban Design Committee, Historic Preservation and City Planning Commission.
• Confers with city officials, other governmental agencies, and private interests to identify solutions to planning issues and bring about resolutions that benefit the City, maintain community character, and promote economic development. Ensures ordinances are up to date by coordinating and revising development standards in the zoning and subdivision ordinances and presenting revised standards to boards, commissions, and City Council to implement new or revised standards to meet new regional, State, and Federal regulations.
• Performs administrative duties by conducting research, compiling staff reports and other case material for timely submission to the Council, overseeing addressing, permit review process, open records requests, and online GIS mapping projects/products.
• Responds to professional and citizen inquiries by responding to inquiries, providing information to developers, citizens, outside organizations, and other employees, meeting with public groups, making presentations, relaying technical information regarding zoning and development applications, and interpreting zoning, subdivision, and development ordinances.
• Performs other duties as assigned.

Note:

• Class description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. The employee may perform other duties of a similar nature or level subject to the needs of the department.

Qualifications, Special Certifications and Licenses

KKNOWLEDGE, SKILLS, AND ABILITIES:
TYPICAL KNOWLEDGE, SKILLS, AND ABILITIES: These are a representative sample; position assignments may vary.

KNOWLEDGE:

• City rules, regulations, policies, and procedures with particular attention to codes and ordinances.
• Supervisory methods and techniques.
• Principles and practices of project management.
• Urban planning and development and local government policies and procedures.
• Housing, zoning, and economic development.
• Research methods and statistical principles related to urban growth and development.
• Modern office practices, procedures, and equipment.

SKILLS:

• Establishing and maintaining working relationships with professional and support staff, vendors, the public, and City employees.
• Assessing and prioritizing multiple tasks, projects and demands.
• Public speaking.
• Providing outstanding customer service and conflict resolution.
• Identifying opportunities to improve customer service and satisfaction.
• Operating highly technical computer applications, such as GIS and other City Software.
• Analyze problems, identify alternate solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Operating a personal computer utilizing a variety of business software.
• Reading and understanding City, State and Federal rules and regulations.
• Creating, preparing, writing, and proofing reports, documents, and correspondence.
• Working effectively in a high-pressure environment with changing priorities.
• Effectively communicating in both oral and written format

• Operating a personal computer utilizing a variety of business software.
• Reading and understanding City, State and Federal rules and regulations.
• Creating, preparing, writing, and proofing reports, documents, and correspondence.
• Working effectively in a high-pressure environment with changing priorities.
• Effectively communicating in both oral and written format.

• Meet Secretary of Interior’s Professional Qualification Standards (CFR 36 Part 61)
• Bachelor's degree in Urban Planning or Studies, Historic Preservation, Architectural History or Public Administration, Civil or Environmental Engineering, or field directly related to assignment
• Five (5) years increasingly responsible experience in a city or municipal planning department or related field
• Two (2) years of administrative and supervisory experience
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

• 5 years of progressively responsible experience in city or municipal planning, urban design, environmental planning, or related fields, with 2 years in a senior leadership or supervisory role. Experience managing cross-functional teams and complex projects is essential.
• Experience working for a local government in an urban setting
• Proficiency in Geographic Information Systems
• Strong knowledge of federal, state, and local planning regulations, financial management, and project management.
• Proven track record of leading large, diverse teams and driving results in a complex, fast-paced, and politically sensitive environment. Expertise in executive decision-making, strategic visioning, and organizational development.
• Exceptional communication skills, with the ability to present complex ideas and policies to a variety of stakeholders, including elected officials, senior leadership, and the public. Ability to negotiate and resolve high-stakes issues.
• Deep knowledge of urban planning, sustainable development, greenspace initiatives, zoning regulations, and city policy development. Familiarity with data-driven planning tools and systems.
• Proven ability to manage complex projects and lead cross-functional teams to achieve departmental goals.

• American Institute of Certified Planners (AICP) certification preferred.
• Some assignments may require a valid Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Jessica McKenzie, Human Resources Manager by email at Jessica.McKenzie@RVA.GOV.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.