What are the responsibilities and job description for the Administrative Assistant position at City of Richmond, Missouri?
Invites applications for the position of:ADMINISTRATIVE ASSISTANT (COMMUNITY DEVELOPMENT)
OPENING DATE: June 1, 2026
DESCRIPTION: The City of Richmond is accepting applications for an Administrative Assistant within the Community Development Department. This position provides essential administrative and customer service support, focusing on permitting, inspections, planning, and development-related activities. Serving as the primary point of contact for the public, the incumbent ensures the efficient processing of permits and smooth coordination of day-to-day department operations. This role is ideal for an organized, detail-oriented professional who excels in a customer-facing municipal environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Public Relations: Serve as the first point of contact for walk-in customers, phone calls, and email inquiries. Provide general information to the public regarding City codes, permits, and processes.
- Permit & Records Management: Process and track permit applications, licenses, and related documentation. Ensure accurate, timely data entry and meticulous recordkeeping. Maintain records, files, and databases related to permits, inspections, and development activity.
- Coordination & Scheduling: Schedule inspections and closely coordinate tasks with the Building Inspector / Building Official. Support the Economic Development Director with administrative tasks and project tracking.
- Board & Commission Support: Coordinate Planning & Zoning Commission and Board of Adjustment meetings. Prepare official agendas, packets, public notices, and meeting minutes.
- Reporting & Mapping: Assist with the preparation of reports, correspondence, and City Council materials. Assist with basic GIS updates and mapping activities.
QUALIFICATIONS: The ideal candidate must hold a High School diploma or equivalent, with two or more (2 ) years of administrative or customer service experience required. Experience working within a municipal government setting or handling permitting processes is strongly preferred. A solid understanding of office software, including strong proficiency in Microsoft Office, is essential for this role. Proficiency in grammar, spelling, punctuation, data entry, and meticulous recordkeeping is required to successfully manage and track permit applications, licenses, and official documentation. Additionally, strong interpersonal and communication skills are necessary for serving as the primary point of contact for the public, answering inquiries, and fostering effective relationships with walk-in customers, colleagues, and board members. The candidate must also demonstrate the ability to multitask, meet tight deadlines, and uphold professionalism while handling sensitive city records. Basic familiarity with GIS systems, mapping, or specialized permitting and records management software is highly desirable.
SALARY: This is a full-time, non-exempt hourly position with a starting base pay ranging from $21.25 to $24.25 per hour, depending on experience and qualifications. The City of Richmond offers a comprehensive benefits package that includes 13 paid holidays, vacation leave, sick leave, and personal leave. Retirement benefits feature the non-contributory Missouri Local Government Employees Retirement System (LAGERS). Health and wellness options include medical, dental, vision, and life insurance, as well as access to an Employee Assistance Program (EAP). For added convenience, payroll is distributed via direct deposit. Available voluntary benefits include Aflac supplemental insurance, a 457(b) retirement plan, term life insurance, and flexible spending accounts (FSA) for medical expenses and dependent care.
APPLICATION PROCESS: You must submit a cover letter, resume, and “City of Richmond Application for Employment” for consideration. Your application must include all relevant education and experience you possess, including at least four past employers, and at least three references who are not relatives or past/present supervisors. Applications may be rejected if incomplete. Applications are available at Richmond City Hall, 205 Summit, Richmond MO 64085, phone: 816-776-5304, or city website: www.cityofrichmondmo.org. Required documents and questions may be submitted electronically to Courtney Williams, hr@cityofrichmondmo.org.
The City of Richmond is an equal-opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. The City of Richmond prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. The City of Richmond conforms to the spirit as well as to the letter of all applicable laws and regulations.
Pay: $21.25 - $24.25 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $21 - $24