Programming and Events Analyst

The City of Raleigh is seeking a Programming and Events Analyst for Dix Park. This individual will be a key member of the Program and Events Team. This role will be responsible for event planning, program development, and staff management. Key responsibilities include overseeing event and program management, collaborating with stakeholders to plan and execute events, supervising staff, delivering outstanding customer service to both internal and external user groups, managing budgets, coordinating the planning and execution of programs and events, and ensuring compliance with safety and risk management policies and procedures.

About You:
The ideal candidate will have knowledge of and experience in event planning, program delivery, staff management, effective communication and interpersonal skills, knowledge of best practices and trends, and the ability to prioritize competing deadlines. The candidate should be creative, hands-on, detail oriented, and organized.

About Us:
Dix Park is an extraordinary opportunity for the City of Raleigh. This 308-acre developing park is the chance to create a new public space in the heart of the city. This transformative public space will focus on community, wellness, play, celebration, and resilience that will enrich the quality of life for all. At Dix Park, you’ll bring joy, learning, and community to thousands of residents and visitors each year while helping to create one of the nation’s most celebrated public spaces. Join the Dix Park Team to be a part of creating a place for everyone.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Develops, markets, schedules, implements, conducts, and coordinates programs, and special events at Dix Park. Modifies classes and workshops to accommodate individuals with a variety of disabilities.
• Oversees administrative functions including attendance, registration, facility rental, and programming evaluation
• Oversees daily operations of designated programs, events, and operations; orchestrates scheduling, planning and coordination of activities, transportation, and associated resources
• Maintains vigilance over safety and risk management protocols, and as assigned; assumes the role of onsite supervisor in their absence
• Provides fiscal management to include budgeting, banking, purchasing, payroll, and reporting
• Ensures excellent customer service and satisfaction by addressing concerns/complaints; soliciting community input to develop programming opportunities; evaluating patron satisfaction through survey review; assisting in registration; providing recommendations of services and programs based on the needs of the patron; creating opportunities that support community needs and help overcome barriers; and offering diverse service-based opportunities

Education and Experience:

Bachelor's Degree in Leisure Activities, Physical Education, Sports/Athletics, Therapeutic Recreation or related field; 1 to 3 years’ experience in recreation program/activity and/or special event implementation, marketing, coordinating, or related work

OR 

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications:

• Valid North Carolina Class C Driver’s license with a satisfactory driving record, or the ability to obtain within 60 days of hire 
• American Red Cross Lifeguarding
• Certified therapeutic recreation specialist, and licensed recreational therapist
• First Aid
• AED and CPR for the Professional Rescuer
• American Red Cross Water Safety Certification

Skill in:

• Customer service
• Verbal and written communication
• Project management
• Program marketing and promotion
• Establishing and maintaining effective working relationships

ADA and Other Requirements:

Work Environment and Physical Effort:
Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. 

Work Environment:
Work is typically performed in an office or similar indoor setting. Employees may occasionally work in an outdoor environment or in a vehicle. 

Work Exposures:
Work in this position does not require frequent environmental exposures. 

City of Raleigh is an Equal Employment Opportunity (EEO) employe. accommodations for individuals with disabilities are provided upon request. 

Salary : $54,900 - $85,100