Lead Water Quality Technician

Every day, City of Raleigh employees are working behind the scenes in critical functions that serve our community. The team at Raleigh Water help make us a world-class leader in sustainable water and wastewater service delivery. In fact, the city of Raleigh has the safest drinking water in the country. 

Raleigh Water’s mission is to provide safe, sustainable water services for our customers while protecting public health and contributing to the economic, environmental and social vitality of our communities. To carry out our mission and continue to provide the safest and best drinking water to our community, we are seeking a skilled Lead Water Quality Technician to provide specialized maintenance of water infrastructure. 

What we offer: 

• Growth Opportunities! Learn as you grow with On-the-Job Training (OJT) available as part of career development

• We’ve got your covered - Uniforms

• A culture of continuous improvement

• Stability - You can’t outsource water

• Work-Life Balance! – 5-Days per week

We take care of you! Our benefits include:

• Paid Time Off

• Over 2 weeks of vacation during your first year

• 12 sick days earned per year

• Additional leave, Birthday leave, Well-Being leave, Personal leave

• 16 Hour Service to others leave

• Low-cost Medical, Dental, Vision, and Life Insurance

• Retirement (Pension): Start young and retire early!

• Optional supplemental retirement plans

• Wellness programs

• Tuition assistance program

• Military friendly - use your GI Bill

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Performs advanced specialized activities in assignment area and/or lead technical and specialized skilled work activities

• Performs or coordinates the delivery of specialized service work; may conduct inspections and sampling; reviews completed work and/or inspection/sampling results; follows up on issues related to compliance or maintenance and repairs

• Responds to inquiries, concerns and information requests from customers; research issues and account information; recommends field-related work activities; refers complex issues to appropriate resource

• Prepares and maintains activity logs, reports, data, files, spreadsheets and assignment-related documentation

• Assists with special projects as assigned

• Monitoring and performing sampling to ensure compliance with applicable regulations

• Reporting process control or plant irregularities determined from sampling

• Conducting trunk line and pump station sampling

• May serve as a lead worker by assigning work and monitoring work completion

• Performs other duties of a similar nature and level as assigned

Education and Experience:

High School diploma or G.E.D. equivalency; 3 to 5 years’ experience in water/wastewater infrastructure inspection, maintenance/repair, or related work

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licenses or Certifications:

• Valid North Carolina Class C Driver's License with a satisfactory driving record, or the ability to obtain within 60 days of hire
• Water Distribution License

Knowledge of:

• Municipal water system and mapping
• Standard practices, methods and materials of assigned work
• Basic mathematical concepts
• Record-keeping principles
• Occupational hazards and applicable safety principles and practices
• Uses and properties of supplies and equipment
• Applicable federal, state and local laws, codes, regulations (based on assignment)
• Customer service principles
• Specialized equipment relevant to area of assignment
• Traffic control and work zone safety
• Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications

Skill in:

• Leading and mentoring others
• Responding to emergency situations to mitigate damage to utilities, highways infrastructure and provide public health and safety
• Operating all vehicles and equipment, with concern for safety at all times
• Safe driving and navigating City streets with large vehicles
• Interacting with coworkers, supervisors, the general public, and others to exchange or convey information and to receive work direction
• Following directions and meeting standards

Ability to:

• Manage projects and inventory
• Properly setup work zones and safely work in City roadways
• Perform inspections and repair to ensure safe operating conditions
• Monitor and maintain required supplies, materials, and inventory
• Comprehend reference books and manuals
• Utilize a computer and relevant software applications
• Lead and train others, trouble shoot issues, and make sound judgment calls

ADA and Other Requirements

Work Environment and Physical Effort:
Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment:
Work is typically performed in an outdoor environment, street environment (near moving traffic), construction site, or in a vehicle. Employees may occasionally work in a shop environment.

Work Exposures:
There is frequent exposure to extreme heat (above 100 degrees), moving mechanical parts, fumes or airborne particles, and loud noises (85 decibels average over 8-hour working day such as heavy trucks, jack hammers, leaf blowers, lawn mowers, construction). Employees may occasionally be exposed to individuals who are hostile or irate, extreme cold (below 32 degrees), communicable diseases, and toxic or caustic chemicals or substances.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

Salary : $54,201 - $81,302