Building Automation and Security Specialist

The City of Raleigh Engineering Services department is seeking a skilled Building Automation and Security Specialist. This position performs skilled repair in the maintenance of building automation and control systems. Troubleshoots a wide range of technical components, including controllers, control programs, networks, etc. This employee performs diagnostics tests and resolves technical issues by operating applicable equipment and tools.
 

About You:
You're someone who brings excellent communication skills, a positive attitude, and a passion for delivering exceptional service within the building automation field. You thrive in a collaborative environment, enjoy building strong relationships with customers and teammates, and approach challenges with professionalism and a solutions-focused mindset. You're eager to learn, adapt to new technologies, and take pride in producing high-quality work. The ideal candidate will be dependable, motivated, and committed to helping create more efficient building systems.

About Us:
Engineering Services is a department dedicated to providing services to internal and external stakeholders through multiple divisions including Construction Management, Integrated Facility Services, Facilities and Operations, Vehicle Fleet Services, Roadway Design and Construction, and Stormwater. The position is assigned to the Integrated Facility Services Division, which is responsible for a broad spectrum of services to improve the efficiency of building systems and operations including security and access, asset data management, City mail services, capital planning, and utility data management for the reduction of energy consumption.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Troubleshoots technical components by identifying issues, conducting root cause analysis, performing diagnostic testing, troubleshooting hardware and software, diagnosing network issues, addressing database problems, resolving storage issues, and troubleshooting power related issues
• Performs work in the field to resolve problems and replace defective equipment for controllers, Electronic Access Devices, and Video Recording devices, servers, and IP Cameras. Resolves cable and communication issues, and power problems
• Conducts verification testing to ensure contractors meet specifications for new installations or modified solutions in Building Automation, Electronic Security Access, and Video Management Systems. Documents test results by providing a test report
• Configures network settings for IP cameras, controllers, intercom systems, and video recording servers. Collaborates with City IT on network configurations. Programs schedules for Building Automation and Electronic Security Access, and performs user and role management for Building, Automation, Video Management, and Electronic Security Access systems
• Performs on-call rotational duties, inclement weather duties, and emergency response. Supports a rotational shift for weather-related events or emergency operation support. Serves in an on-call capacity and plays a key role in emergency situations involving automation systems. Provides pertinent information related to power outages and system outages and restorations through the building automation system
• Utilizes a building automation system platform and project management software to make control setpoint changes, troubleshoot problems, and generate historical energy data reports for the Building Automation System. Configures access rights, personnel data, and credential data, and generates Security Access reports
• Reviews and captures video evidence using the Video Management System application. Collaborates with law enforcement to provide video evidence and grant access to IP cameras
• Performs related work as required

Education and Experience:

Associate's Degree or 2 Years of College in HVAC Technology, Building Automation Technology, Information Technology, Computer Science or related field; 3 to 5 years' experience in the maintenance and repair of automated building climate control, security or related systems
 
 OR
 
 Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Required Licenses or Certifications

• Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 60 days of hire

Knowledge of:

• Network protocols
• Control systems, preventative maintenance, and electrical schematics
• Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications

Skill in:

• Technical writing, oral presentation, managing multiple projects
• Security Access, Building Automation and Video Management Applications and solutions
• Providing technical support to customers
• Attention to detail

Ability to:  

• Use a Multimeter, Protocol Analyzer, and Network Cable tester to troubleshoot problems
• Discuss issues with project managers, site staff and team members
• Track and organize workload. Maintain confidentiality
• Collaborate with a team of technicians to complete a project

ADA and Other Requirements:

Physical Effort:
 Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
 
Work Environment:
 Employees may occasionally work in office or similar indoor environments, outdoor environments, street environment (near moving traffic), construction sites, confined space, and in a vehicle.

Work Exposure:

Employees may occasionally work with individuals who are hostile or irate, in extreme cold (below 32 degrees), extreme heat (above 100 degrees), communicable diseases, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals or substances, and loud noises.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.

Salary : $58,000 - $87,000