What are the responsibilities and job description for the Communications and Outreach Support Intern for Mayor's Office (Community Service Aide II) position at City of Portland?
The Mayor’s Office is seeking a Communications and Outreach Support Intern to join the team!
Job Appointment: Casual, Part-Time
Internship Duration: 3 months
Available Internship:
June 2025 to August 2025
September 2025 to November 2025
Work Schedule: Flexible part-time hours between 8:00 AM and 5:00 PM. May occasionally work evenings and weekends.
Work Location: This internship requires you to report to City Hall (1221 SW 4th Ave, Portland, OR 97204) on the days you are scheduled to work.
Benefits: These positions are not eligible for benefits.
Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here.
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a resume and answer supplemental questions for this application.
Note: These are casual Community Service Aide (CSA II) positions with a maximum of 1,400 hours in a calendar year.
The Mayor’s Office is looking for an organized, self-directed assistants to support its team with tasks related to:
Social Media
Event Staffing
Constituent Relations
The Communications and Outreach Support Intern will:
Perform writing and editing.
Develop, monitor, and support with social media campaign
Support with events
Provide customer service to communities and constituents
Provide support for public information campaigns.
Assist with routine website maintenance.
Assist with other tasks assigned.
The Communications and Outreach Support Intern, with guidance and under supervision, will develop and gain:
Developing and Managing Campaigns and content creation
Familiarity with local government operations, policies, and public service
Familiarity with how public campaigns is designed to inform and engage the public
Familiarity with public engagement to understand how to effectively engage with the public and represent an organization
About the Mayor’s Office
Keith Wilson serves as Portland's first mayor in a new form of government. Born and raised in North Portland, this longtime business owner is focused on ending unsheltered homelessness and making Portland a great place to live, work and visit. He was elected as Mayor in November 2024 and began his term of office in January 2025.
Have a question?
Contact Information:
Loan Tran Polanco, Senior Recruiter
Loan.Tran@portlandoregon.gov
The following minimum qualifications are required for this position:
Ability to communication in writing and verbally to a variety of communities
Knowledge of social media platforms (such as Facebook, X formerly Twitter, Instagram, LinkedIn, etc.) and the ability to create engaging content
- Ability to provide customer service to constituents.
- Ability to work independently on project-focused goals.
- Ability to build and maintain relationship with different stakeholders.
Additional Qualifications:
Must be a student enrolled in a trade school, training program, college or university undergraduate or graduate program.
STEP 1: Apply online between April 28, 2025 to May 5, 2025
Required Application Materials:
Resume
Answer to the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials:
If you would like to request Veterans preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. To learn about Veterans preference click here.
Application Tips:
Your responses to the supplemental questions should include details describing your education, training and/or personal and professional experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
Your work history should support the details described in your responses to the supplemental questions.
Do not attach any additional documents.
Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
Step 2: Minimum Qualification Evaluation: Week of May 5. 2025
An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their work history and supplemental questions.
Your work history and responses to the supplemental questions will be the basis for our pass/fail evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
You have 14 days from the notice of the minimum qualification evaluation phase 1 results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
Step 3: Establishment of Eligible List: Week of May 12, 2025
Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): May 2025
Eligible applicants will only be contacted for interviews.
Hiring bureau will review and select candidates for an interview.
Step 5: Offer of Employment: TBD
Step 6: Start Date: June 2025 (Summer Internship) and September (Fall Internship)
A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change.
Click here for additional information regarding the following:
- Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
- Work Status
- Equal Employment Opportunity
An Equal Opportunity / Affirmative Action Employer
Salary : $17 - $31
