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Communications and Outreach Support Intern for Councilor Dunphy (Community Service Aide II)

City of Portland
Portland, OR Intern
POSTED ON 4/21/2025 CLOSED ON 4/29/2025

What are the responsibilities and job description for the Communications and Outreach Support Intern for Councilor Dunphy (Community Service Aide II) position at City of Portland?

The Position

Councilor Dunphy’s Office is seeking an Outreach Support & Communications Intern to join the team!

Internship Duration: 3 months, with option for both parties to extend to 6 months or 1 year.

Job Appointment: Casual, Part-Time Work Schedule: Flexible hours between 8:00 AM and 5:00 PM; part-time and full-time opportunities available.

Work Schedule: Flexible hours between 8:00 AM and 5:00 PM; part-time opportunities available: 12-20 hours per week depending on candidate availability and office workload. May occasionally require working in the evening.

Work Location: Hybrid- Employee will report to City Hall, 1 221 SW 4th Ave, Portland, OR 97204 or Nick Fish Building, 10560 NE Halsey St, Portland, OR 97220 . Remote work must be performed within Oregon or Washington. For more information, click here . This position may require some travel to various locations throughout Portland.

Benefits: This position is not eligible for benefits.

Language Pay Differential: Employees who speak one or more languages in addition to English and who use their language skill to assist the community, may receive additional pay. More about the process can be found here.

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a resume and answer supplemental questions for this application.

We strongly encourage individuals with lived experience in District One (D1), students, and those seeking a career transition or professional advancement in the field to apply

Note: These are casual Community Service Aide (CSA II) positions with a maximum of 1,400 hours in a calendar year.

Position Summary

Councilor Dunphy’s Office is looking for an organized, self-directed assistant to support its team with tasks related to -

  • Event Staffing
  • Constituent Relations
  • Social Media

The Outreach Support & Communications Intern Will

  • Provide customer service to communities and constituents
  • Support with events
  • Develop, monitor, and support social media activities
  • Assist with other tasks assigned.

The Communications and Outreach Support Intern, with guidance and under supervision, will develop and gain:

  • Developing and Managing Campaigns and content creation
  • Familiarity with local government operations, policies, and public service
  • Familiarity with how public campaigns are designed to inform and engage the public
  • Familiarity with public engagement to understand how to effectively engage with the public and represent an organization

About Councilor Dunphy’s Office

Councilor Jamie Dunphy’s office is built on a collaborative joint chiefs leadership model that drives smart, efficient, and accountable governance. We believe in housing as a human right, investing in our local music & arts economy, supporting small businesses, and modernizing infrastructure to meet the needs of our growing city. We are unabashedly committed to ensuring East Portland gets the investment and attention it has long deserved, and we bring these values into every policy we shape and every partnership we build.

Have a question?

Contact Information

Loan Tran Polanco, Senior Recruiter

Loan.Tran@portlandoregon.gov

To Qualify

The Following Minimum Qualifications Are Required For This Position

  • Ability to provide customer service to constituents.
  • Ability to work independently on project-focused goals.
  • Ability to communication in writing and verbally to a variety of communities especially D1 Constituents.
  • Knowledge of social media platforms (such as Facebook, Bluesky, Instagram, LinkedIn, etc.) and the ability to create engaging content
  • Ability to build and maintain relationship with different audience such as Community Based Leaders, D1 Constituents, Council Staff, and City Employees.

The Recruitment Process

STEP 1: Apply online between April 21, 2025 and April 28, 2025

Required Application Materials

  • Resume
  • Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

  • If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment.

Application Tips:

  • Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
  • Your résumé should support the details described in your responses to the supplemental questions.
  • Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  • Do not attach any additional documents.
  • Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.

Step 2: Minimum Qualification Evaluation: Week of April 28, 2025

  • An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
  • Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
  • You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3 .01 for complete information.
  • Additional evaluation may be required prior to the establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of April 28, 2025

  • Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
  • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 4: Selection (Interview): May 2025

  • Hiring bureau will review and select candidates for an interview.
  • Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment: May 2025

Step 6: Start Date: May/June 2025

  • A start date will be determined after all conditions of employment have been met.
  • Timeline is approximate and subject to change.

Additional Information

Click here for additional information regarding the following:

  • City of Portland Core Values
  • Recruitment Process - Work Status
  • Equal Employment Opportunity
  • Veteran Preference
  • ADA, Pregnancy, and Religious Accommodations

Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.

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