Supervisor- Data Communications - Utility Systems Department

The City of Port St. Lucie is an equal opportunity employer.

This position requires the applicant to successfully pass a drug screening. 

Please note that this is an external job posting intended for non-city employees. If you are a current city employee applying through this posting, your application will not be reviewed with other internal candidates. In order to be considered with internal candidates, please apply on the internal posting by clicking HERE.

Responsible for supervising activities related to the operations of the Utility Information Systems division. Under the direction of the UIS Manager, designs, operates, oversees and maintains the Utilities Geographic Information System (GIS) and Asset Management System (AMS). Coordinates data activities among Utility divisions. Supervises UIS systems maintenance, supervision of personnel, and implementation.   Prepares general planning for the AMS and GIS systems. Facilitates the development of public trust and confidence in the City’s Utility.

THIS POSITION REQUIRES SCHEDULED/UNSCHEDULED OVERTIME, INCLUDING EVENINGS, WEEKENDS AND HOLIDAYS AND/OR IMMEDIATE RESPONSE TO EMERGENCY CONDITIONS.

This position is considered an "Essential Position" for the purpose of Emergency Management.  Emergency duties will be assigned as needed.   This position requires 24 hours a day, 7 days per week availability during City of Port St Lucie emergencies, as determined by City Administrators, Emergency Manager or City Officials. 

The following duties are illustrative for this position.  The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.  Other duties may be required and assigned.  

• Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations.
• Installs, upgrades, configures and maintains database software. Ensures database serviceability and integrity is managed in accordance with department and industry standards.
• Coordinate and monitor day-to-day operations of various division staff, including, but not limited to: Network Technician, Network Administrator, Data System Analyst, Junior Data Analyst.
• Confers with the division manager and subordinates addressing concerns as needed; writes recommendations for management review. Provides GIS, IT/DATA technical assistance to all Utility divisions.
• Collaborates with the Manager, GIS Supervisor and Data Systems Analyst to establish and maintain the AMS and GIS database structure, tables, forms, and reports for the AMS and GIS. Assigns, allocates, supervises and trains staff members in the essential functions of the division. 
• Prepares test data, conducts detailed program tests, and organizes parallel system tests according to structured application development process and accepted industry Best Management Practices.
• Experience with various database systems and structures, including: Oracle, EGDB, SQL, and Microsoft Access.
• Oversee the access, integration, staging, reporting and presentation of data from multiple data systems. 
• Coordinate and evaluate the activities of staff toward organizational goals, improving user effectiveness and optimizing use of system functionality.
• Coordinates and supervises user-training in the use of software.
• Supervision of modifications to any existing database software to meet the needs of the Utility.
• Collaborates with consultants, software manufacturers and other users as needed; participates in budget preparation and monitoring.
• Directly supervises division employees. 
• Participates in budget preparation and monitoring.
• Other duties as may be assigned.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the City’s policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 

THIS POSITION REQUIRES SCHEDULED/UNSCHEDULED OVERTIME, INCLUDING EVENINGS, WEEKENDS AND HOLIDAYS AND/OR IMMEDIATE RESPONSE TO EMERGENCY CONDITIONS.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Graduation from an accredited high school or possession of an acceptable equivalency diploma required. Graduation from an accredited college, technical school computer science program, or application specific training program and five (5) years of experience in data communications and information technology systems required. Possession of valid driver’s license and maintenance of clean driving record required with the ability to obtain a valid Florida driver’s license within 30 days from date of hire. 

A comparable amount of training, education, or experience can be substituted for the minimum qualifications.

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of database programming languages.
• Knowledge of data communications concepts.
• Knowledge of business data processing applications.
• Knowledge of personal computers and network systems.
• Knowledge of operating systems concepts and database administration.
• Knowledge of department methods, operating rules, equipment and maintenance.
• Knowledge of the City’s and department’s policies and procedures.
• Ability to write and/or edit manuals for standard operating procedures, technical reports, and typical business correspondence.
• Ability to promote an effective and team-oriented work environment.
• Ability to analyze situations and initiate solutions to problems with minimal supervision.
• Ability to accept and adjust to new assignments, change in direction and priorities.
• Ability to establish and maintain effective work relationships with department managers, subordinates, employees, other City departments, consultants, and the public.
• Ability to communicate effectively in writing and orally.
• Ability to focus on the positive in every situation. 
• Ability to stay centered when challenged.
• Ability to model respect for individuals, teams, and the organization.
• Ability to establish and maintain the trust and confidence of the department and public. 
• Ability to work under pressure and meet deadlines.
• Ability to follow through with assigned tasks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear, and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms, climb or balance. The employee is occasionally required to stand and stoop, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to outside weather conditions that may be adverse and extreme (heat, humidity, cold, rain, etc.). The employee is frequently exposed to noise, dust, fumes, airborne particles, uneven surfaces, heights, and stressful situations. The employee works with hazardous power tools and is exposed to heights up to 30 feet.

The noise level in the work environment is usually moderate to loud.

Documentation Requirements

Please Read Carefully
  
Applicants, including City of Port St Lucie employees, must upload and submit attached copies of their education credentials with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile, but they will not attach automatically, and you will be deemed ineligible without the proper documentation.
  
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT. 
  
  THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT THE TIME OF APPLICATION AND ARE ACCEPTABLE FORMS OF PROOF:

1. Proof of education in the form of a diploma, degree, or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diplomas/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
2. Driver's License:  A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application; however, within thirty (30) days from the date of hire, a State of Florida Driver's License (Class E or higher) must be presented.

*Approved Credential Evaluation Agencies: 
  
  Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:

• An accredited four-year college or university in the United States, OR
• A current member of the National Association of Credential Evaluation Services (NACES), OR
• A current member of the Association of International Credential Evaluators (AICE), OR
• A recognized Professional Organization

For an additional list of approved credential evaluation agencies, visit the Florida Department of Education
  
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear, and legible for eligibility determination or risk being disqualified. 
  
  Applicants, including City of Port St Lucie employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes will not be reviewed in place of the employment application.
  
  It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications when submitting application(s); failure to do so may result in disqualification.

Salary : $71,906