Case Manager, Law Enforcement Assisted Diversion (LEAD)

Case Manager, Law Enforcement Assisted Diversion (LEAD)  Salary See Position Description Location Pittsburgh, PA Job Type CS Exempt, Full Time Job Number 25-LDCM-02 Department Office of Community Health and Safety Opening Date 09/18/2025 Closing Date Continuous FLSA Exempt Bargaining Unit 01 Description Benefits Questions POSITION SUMMARY The Law Enforcement Assisted Diversion (LEAD) initiative for the City of Pittsburgh will provide people with substance use disorder and mental and behavioral health challenges with person-centered social services and intense case management focused on harm reduction and compassion in lieu of criminalization. These individuals will be engaged in supportive services with the goal of reducing legal recidivism and improving quality of life. This position is critical to the LEAD program by providing engagement and intensive case management services to individuals experiencing homelessness, poverty, mental/behavioral challenges, in active drug use, and suspected of low-level drug offenses, non-violent crimes, and/or prostitution. The Case Manager will provide direct outreach, long-term engagement, and supportive services for participants through intensive case-management activities and collaboration with LEAD partners, service providers, housing providers, and other community organizations. This position is grant-funded for one (1) year. Future years of funding are contingent on grant availability and other funding sources. Department: Public Safety, Office of Community Health & Safety Salary: $62,670 per year. Posting Type: Announcement Union: None, this is a non-union position. Civil Service Classification: Exempt REQUIREMENTS General Requirements: You must submit or show proof of all the following at the time of application (unless otherwise indicated below) or your application will be disqualified. Disqualifications based on any of these General Application Requirements are not subject to a Civil Service appeal. Applicants must submit a complete application, including education, work experience, a resume (if applicable), and completed supplemental questions. Applicants must become residents of the City of Pittsburgh prior to employment and must remain a resident throughout employment. Click here to view a map of City of Pittsburgh neighborhoods. A current, valid Pennsylvania Class C Driver's License (or out-of-state equivalent) is required prior to appointment and must be maintained throughout employment. The Department of Human Resources & Civil Service will consider individual written requests for accommodation based on the Rehabilitation Act of 1973 and the Americans with Disabilities Act NOTE: The City of Pittsburgh, as a matter of policy, conducts pre-employment and promotional background investigations on all candidates being considered for positions. The background investigation includes, but is not limited to, criminal background, driver's license, and City of Pittsburgh real estate tax payments. Candidates may be disqualified from consideration based on the results of their background investigation, as it relates to the job for which the applicant is being considered. NOTE: Candidates being considered for employment must submit official transcripts verifying post-secondary education (college/university, trade school, etc.) prior to hire. Qualifying Requirements: Your work experience and education/training will be evaluated to determine if you meet the qualifying eligibility requirements listed below for this position. You will receive notice of your eligibility status. WORK EXPERIENCE: The application must clearly show three (3) years of full-time experience in social services, criminal justice, healthcare street outreach, or a related field. (Less than full-time experience will be calculated on a pro-rated basis.) EDUCATION/TRAINING: The application must clearly show a high school diploma or equivalent. A bachelor’s degree in social work, human services, direct care, criminal justice, or human development is preferred. EQUIVALENCY: Education/training and/or work experience may be substituted on a year-for-year basis if the application clearly shows the required number of years to meet the Total Qualifying Requirement for this position (based on the sum of work experience and education/training listed above). The Total Qualifying Requirement is three (3) years. (See NOTE under the General Application Requirements Section above regarding verification of education/training.) CIVIL SERVICE EXAMINATIONS If you meet the qualifying requirements listed above, you will be sent a letter of admission (when applicable) for the following examination(s). You must pass the written and/or performance examination(s) in order to have your name placed on the official Civil Service eligibility list for this position. Candidates who receive job offers must pass a medical examination (when applicable) prior to start date. Written: None required for this position. Performance: None required for this position. Medical: None required for this position. POSITION DUTIES Provides outreach and structured intensive case management services consistent with program policies for assigned participants. Engages with participants on the street and at social service provider facilities to establish working relationships and offer services. Assesses participants for severity of chemical dependency and housing status, and determines need for other services, e.g., medical, mental health. Assists participants in gaining access to a variety of programs and services, e.g. funding, housing, food, budgeting. Implements Individualized Service Plans (ISP) which addresses the needs of the participants for food, clothing, shelter, health care, substance use disorder treatment and/or reduction/elimination of drug/alcohol use through self-change methods, updates ISP as needed to reflect changing goals and needs and helps participants move toward the achievement of autonomy. Develops and maintains participant files for assigned caseload according to program, contract and state requirements. Provides advocacy and support for participants within the criminal justice system, including court appearances and written communication. Accompanies participants to appointments as needed and/or requested. Develops and maintains collaborative relationships with providers of physical and mental health care, shelter and housing, chemical dependency treatment, and other community programs which may support participants. Develops and maintains collaborative relationships with LEAD partners including Pittsburgh Bureau of Police, Allegheny County Courts, and Public Defenders Office. Identifies gaps and barriers in available community resources and advocates for systemic changes. Attends regularly scheduled workgroup, team, and staff meetings. Performs other related tasks and duties as assigned or required. CLICK HERE to view the full job description including knowledge, skills, and abilities and working conditions for this position. 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