Senior Office Assistant (C)

PROMOTIONAL OPPORTUNITY OPEN TO CURRENT REGULAR CITY OF PASADENA EMPLOYEES ONLY

The City of Pasadena is currently seeking an experienced, motivated, and customer service-oriented Senior Office Assistant (Confidential) in the City Clerk's Office. The Senior Office Assistant will perform complex and responsible administrative and operational support duties. 

IDEAL CANDIDATE
The ideal candidate possesses advanced technical clerical skills and has experience successfully managing a heavy workload in a fast-paced environment.  Prioritization of assignments and the ability to work through distractions are a must to be successful in this role. Additionally, the ideal candidate demonstrates a high degree of self-management, and dependability.  

Must type 45 net words per minute with 95% accuracy. Please note that qualified applicants will be invited to take an online typing test administered by the City. Applicants that do not receive a passing score on the online typing test will not be considered for further consideration. 

Please do not attach a typing certificate to your application. Current City of Pasadena employees who hold a position that requires the same or more words per minute are not required to take the online typing test. Employees are responsible for verifying the typing requirement for their current classification.

The major responsibilities of this position are listed below. For more information, please review the job description.

• Provides administrative, general clerical, logistical, and technical support for department operations and/or department-specific programs.
• Maintains records, files and databases and verifies accuracy and ensures compliance with applicable statutes and regulations. 
• Provides assistance to customers over the phone, via email, and by representing the department at community meetings and events.  
• Assists with the development and implementation of programs to support the needs of the department's customers.
• Prepares written correspondence, and maintains department records, forms, logs, and other program documentation.
• Gathers, records, and evaluates data.
• Works closely with department managers to define and examine business and operational problems, process improvement opportunities, and technical programs.   
• Familiarity with GIS software

COMPETENCIES
The following list represents the core competencies needed for success in this position.

• Intuitive Decision Making - Choosing optimal courses of action in a timely manner

• Organization & Time Management - Showing personal organization, self-discipline, and dependability

• Creative Problem Solving - Analytically and logically evaluating information, propositions, and claims

• Attention to Detail - Focusing on the details of work content, work steps, and final work products

• Initiative - Initiating tasks and focusing on accomplishment

• Foster Teamwork - Collaborating with others to achieve shared goals

• Communication - Engaging effectively in dialogue

EDUCATION AND EXPERIENCE

• Graduation from high school or G.E.D. equivalent. 
• At least five years of progressively responsible experience in administrative, financial, technical, and/or customer service support functions.
• Experience in a public agency is preferred. 
• Completion of college-level course work is highly desirable and may be substituted for up to two years of the required experience on a year-for-year basis.

SELECTION PROCESS
The selection process will consist of any combination of application evaluation, written exam, oral panel interview, department interview and may be required to complete a brief soft-skills assessment during the selection process. The candidate assessment provides insight into core interpersonal skills, behavioral traits, and preferred work environment, helping us support your success in the role.
 
VACANCY INFORMATION
There is currently one vacancy in the City Clerk's Department. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
  
Candidates selected for this position are subject to a one year probationary work period.

Some assignments may require a valid California Class C driver's license and ability to comply with the City's Motor Vehicle Safety Policy during the course of employment.
 
Must type 45 net words per minute with 95% accuracy. Please note that qualified applicants will be invited to take an online typing test administered by the City. Applicants that do not receive a passing score on the online typing test will not be considered for further consideration.

Please do not attach a typing certificate to your application. Current City of Pasadena employees who hold a position that requires the same or more words per minute are not required to take the online typing test. Employees are responsible for verifying the typing requirement for their current classification.

Salary : $61,018 - $74,168