What are the responsibilities and job description for the Parking Enforcement Representative position at City of Pasadena?
Please note: This recruitment is open continuous and is subject to close at any time. The first review of applications is scheduled for the week of July 13, 2026. Apply today!
The City of Pasadena Department of Transportation is seeking individuals with parking enforcement experience to immediately fill newly created Parking Enforcement Representative positions. The Parking Division operates over 1,200 on-street paid parking spaces throughout the City. The Parking Enforcement Representative patrols and enforces applicable parking regulations by foot, bicycle, or motor vehicle.
The ideal candidate enjoys working outdoors and is experienced in utilizing a bicycle or motor vehicle as part of enforcing parking ordinances and issuing parking violation notices. The Parking Enforcement Representative must have the ability to independently enforce Pasadena Municipal Codes (PMC) and California Vehicle Codes (CVC), work directly with the public, and interface with other enforcement, police, and City personnel. The successful candidate will possess excellent customer service skills, and conflict resolution skills, and exercise a great deal of tact and diplomacy in handling highly confrontational situations on a regular basis.
Essential Functions
The major responsibilities of this position are listed below. For more detailed information, please review the job description.
The following list represents the core competencies needed for success in this position.
Minimum Qualifications
The selection process may consist of any combination of an evaluation of training and experience, an SME (Subject Matter Expert) Review, a written or performance exam, or structured interview, and a department-level interview.
Vacancy Information
There are currently various vacancies in the Parking Division in the Transportation Department. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
FLSA Designation: Non-Exempt
Bargaining Unit: LIUNA, Local 777
Probationary Period: 12 months
Special Requirements
The City of Pasadena contracts with the California Public Employees’ Retirement System (CalPERS) to offer a defined benefits program for eligible employees.
“New” CalPERS members are subject to the provisions of the Public Employees’ Pension Reform Act of 2013 (PEPRA) and receive the following benefit formula: 2% at 62
“Classic” members of CalPERS receive the following benefit formula: 2.5% at 55
Deferred Compensation
The City offers a 457(b) deferred compensation plan to help employees save for their retirement and supplement their CalPERS pension. Employees can defer salary with pre-tax or Roth after-tax deductions.
Health Insurance: *
The City contracts with CalPERS to offer several comprehensive health plans that include Health Maintenance Organization (HMO) plans and Preferred Provider Organization (PPO).
Other Benefits include: *
To further assist us with reviewing your qualifications, please answer the following questions. Please complete all sections of this form truthfully and completely. Your responses will be validated if you are considered one of the most qualified applicants. Although resumes will be accepted and evaluated, this form must be completed if the application is to be considered valid. Your responses should be clearly stated in your application work history. "See resume" is not an acceptable answer/response. Please select yes to reflect that you have read and understand this statement.
What best describes your full-time years of experience working in parking enforcement?
Please indicate the types of violations you have enforced/cited. Check all that apply.
In reference to the above question, please list EACH organization where you gained your experience issuing citations, citing violations and enforcing code. If no experience, please respond "N/A".
05
This position requires that you possess a valid Class C California Driver's license. Do you meet this requirement?
This position requires the ability to walk, operate a motor vehicle and/or ride a bicycle for extended time periods. Do you possess the ability to perform this duty?
This position may require that you work weekends, nights, and/or mid-shift. Do you understand and agree to this requirement?
This position requires that you be willing and available to work outdoors in inclement weather. Do you understand and agree to this requirement?
Please describe your experience utilizing license plate recognition technology. If no experience, please respond "N/A".
10
What best describes your years of full-time experience with heavy public contact including providing information, answering questions, and constant interaction with others?
In reference to the above question, please list EACH organization where you gained your experience in heavy public contact. Please include if the interactions were in-person, phone, or both, etc. If no experience, please respond "N/A".
The City of Pasadena Department of Transportation is seeking individuals with parking enforcement experience to immediately fill newly created Parking Enforcement Representative positions. The Parking Division operates over 1,200 on-street paid parking spaces throughout the City. The Parking Enforcement Representative patrols and enforces applicable parking regulations by foot, bicycle, or motor vehicle.
The ideal candidate enjoys working outdoors and is experienced in utilizing a bicycle or motor vehicle as part of enforcing parking ordinances and issuing parking violation notices. The Parking Enforcement Representative must have the ability to independently enforce Pasadena Municipal Codes (PMC) and California Vehicle Codes (CVC), work directly with the public, and interface with other enforcement, police, and City personnel. The successful candidate will possess excellent customer service skills, and conflict resolution skills, and exercise a great deal of tact and diplomacy in handling highly confrontational situations on a regular basis.
Essential Functions
The major responsibilities of this position are listed below. For more detailed information, please review the job description.
- Patrols and monitors an assigned area including streets, alleys, and municipal parking facilities for parking violations and issues citations and warnings for observed California Vehicle Code and Pasadena Municipal Code parking-related violations.
- Inspects parking conditions.
- Conducts minor research to assist with responses to community concerns, when necessary.
- Writes and issues notices of violations for vehicles parked in an unsafe or illegal manner for all parking violations.
- Provides information and gives directions to the public.
- Provides heavy public contact and the application of rules, laws, regulations, or procedures.
- Impounds vehicles according to California Vehicle Code requirements and as indicated by Department policies and procedures.
- Occasionally directs traffic.
- Identifies and reports hazardous driving, inoperative or damaged parking pay stations/meters.
- Prepares reports describing unusual problems, incidents relating to parking or traffic control, and daily field activities.
- Performs related duties as assigned.
The following list represents the core competencies needed for success in this position.
- Attention to Detail focuses on the details of work content, work steps, and final work products.
- Decision Making chooses optimal courses of action in a timely manner.
- Handling Conflict manages interpersonally strained situations.
- Informing proactively obtains and shares information.
- Legal & Regulatory Navigation understands, interprets, and ensures compliance with laws and regulations.
- Oral Communication engages effectively in dialogue.
- Professional Integrity & Ethics displays honesty, adherence to principles, and personal accountability.
Minimum Qualifications
- Graduation from high school or G.E.D. equivalent
- At least one year of full-time work experience requiring heavy public contact and the application of rules, laws, regulations, or procedures.
- Must possess a valid Class C California Driver's license and comply with the City's Motor Vehicle policy during the course of employment.
- Individuals who possess two years or more of full-time experience in parking enforcement and municipality experience will be deemed most qualified.
The selection process may consist of any combination of an evaluation of training and experience, an SME (Subject Matter Expert) Review, a written or performance exam, or structured interview, and a department-level interview.
Vacancy Information
There are currently various vacancies in the Parking Division in the Transportation Department. The resulting eligibility list from this recruitment may be used to fill this vacancy and similar vacancies in the future.
FLSA Designation: Non-Exempt
Bargaining Unit: LIUNA, Local 777
Probationary Period: 12 months
Special Requirements
- A Parking Enforcement Representative must be available to work during inclement weather, nights, evenings, and/or weekends as assigned by the department.
- Must possess a valid California Class C driver's license and comply with the City's Motor Vehicle Safety Policy during the course of employment.
- Ability to lift up to 25 pounds unaided.
The City of Pasadena contracts with the California Public Employees’ Retirement System (CalPERS) to offer a defined benefits program for eligible employees.
“New” CalPERS members are subject to the provisions of the Public Employees’ Pension Reform Act of 2013 (PEPRA) and receive the following benefit formula: 2% at 62
“Classic” members of CalPERS receive the following benefit formula: 2.5% at 55
Deferred Compensation
The City offers a 457(b) deferred compensation plan to help employees save for their retirement and supplement their CalPERS pension. Employees can defer salary with pre-tax or Roth after-tax deductions.
Health Insurance: *
The City contracts with CalPERS to offer several comprehensive health plans that include Health Maintenance Organization (HMO) plans and Preferred Provider Organization (PPO).
Other Benefits include: *
- Dental Insurance (HMO and PPO plans offered)
- Paid leave (holidays, sick leave, vacation leave)
- City-paid Life insurance
- Voluntary vision, life, accident, critical illness and long- term disability insurance
- Medical & Dependent Care Flexible Spending Accounts
- Free Employee Assistance Program
- Employees participate and pay into EDD’s state disability insurance/paid family leave program
- These benefits may vary for employees whose FTE is less than .75 or work less than 30 hours per week.
To further assist us with reviewing your qualifications, please answer the following questions. Please complete all sections of this form truthfully and completely. Your responses will be validated if you are considered one of the most qualified applicants. Although resumes will be accepted and evaluated, this form must be completed if the application is to be considered valid. Your responses should be clearly stated in your application work history. "See resume" is not an acceptable answer/response. Please select yes to reflect that you have read and understand this statement.
- Yes
- No
What best describes your full-time years of experience working in parking enforcement?
- Less than 1 year
- 1 year experience
- 2 years of experience
- 3 or more years of experience
Please indicate the types of violations you have enforced/cited. Check all that apply.
- None, but willing to learn
- California Vehicle Codes
- Municipal Codes
- Ordinances
- Statues
In reference to the above question, please list EACH organization where you gained your experience issuing citations, citing violations and enforcing code. If no experience, please respond "N/A".
05
This position requires that you possess a valid Class C California Driver's license. Do you meet this requirement?
- Yes
- No
This position requires the ability to walk, operate a motor vehicle and/or ride a bicycle for extended time periods. Do you possess the ability to perform this duty?
- Yes
- No
This position may require that you work weekends, nights, and/or mid-shift. Do you understand and agree to this requirement?
- Yes
- No
This position requires that you be willing and available to work outdoors in inclement weather. Do you understand and agree to this requirement?
- Yes
- No
Please describe your experience utilizing license plate recognition technology. If no experience, please respond "N/A".
10
What best describes your years of full-time experience with heavy public contact including providing information, answering questions, and constant interaction with others?
- No experience, but willing to learn.
- Less than 1 year experience.
- 1 year of experience.
- 2 years of experience.
- 3 or more years of experience.
In reference to the above question, please list EACH organization where you gained your experience in heavy public contact. Please include if the interactions were in-person, phone, or both, etc. If no experience, please respond "N/A".
- Required Question