What are the responsibilities and job description for the 911 Communications Specialist position at CITY OF OTTUMWA?
The City of Ottumwa is establishing a civil service eligibility list for the position of 911 Communications Specialist. This civilian role plays a vital part in the safety of our community by serving as the first point of contact for individuals requesting police, fire, or EMS assistance. Communications Specialists receive, interpret, and process incoming calls, quickly determining the nature and urgency of each situation in accordance with established procedures and training. They accurately relay critical information and coordinate the dispatch of public safety units using a variety of communication systems. During each shift, this position works closely with and receives functional supervision from the on-duty patrol supervisor to ensure effective and timely emergency response.
The City of Ottumwa is an Equal Opportunity Employer. In compliance with applicable state and federal law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City.