Streetcar Operator

Job Summary

A Streetcar Operator is responsible for operating a streetcar on a 4.6-mile route safely and efficiently within city limits, ensuring passengers' comfort, safety, and adherence to operational schedules. The route will include 22 stops linking major employers, businesses, attractions and residences in the downtown area. The operator must possess operating skills, knowledge of traffic laws, and demonstrate professionalism while interacting with passengers. Operators provide operation of the battery/overhead wire powered streetcar in mixed use traffic typically in the Downtown area. This position plays a critical role in providing public transportation services and contributing to the community's mobility.

Duties And responsibilities:

*This is a non-exhaustive overview of the job duties for this position.

• This position is responsible for the operation of the streetcar in a safe and efficient manner within established rules, schedules, regulations, procedures and providing professional and courteous customer service.

• Reports for duty at the Streetcar Maintenance Facility or any other designated location along the system in the prescribed uniform with a neat and well-groomed appearance.

• New hires should expect to work late nights, weekends and holidays exclusively as seniority dictates.

• Maybe required to work on an “on-call” basis.

• New hires must successfully complete provided training programs for operating rules, track access, standard operating procedures, safety, vehicle operations, minor-troubleshooting and basic customer service.

• May work with maintenance of manufacturers to provide movement of the Streetcars within the yard and shop area and on the mainline or mainline extension(s) for vehicle testing and operations training.

• Act as incident commander as needed until relieved.

• Informs Dispatchers or Route Supervisors of operating status of equipment and any observed defects.

• Perform pre-departure inspection in accordance with established procedures for streetcar preparation for service and reports to supervisory staff all operational hazards.

• Observes and immediately report reports to supervisory staff all operational hazards.

• Observes and reports any defects along the alignment.

• Receives and transmits messages through handheld or Streetcar onboard messaging system.

• Prepares trip reports and defect reports upon completion of duty.

• Regular and predictable attendance and punctuality are a requirement for this position.

• Other duties as assigned.
  

Job Requirements

• High School diploma or Ged.
• Must have a valid driver’s license and with a good driving record for the past 5 years.
• Ability to read, write and communicate proficiently in English.
• Ability to obtain and maintain a Streetcar Operation certification
• Preference: Previous Rail Transit Operator and/or Public Transit Operator experience.
  

Pre- Employment Requirements

• Subject to pre-employment background check and motor vehicle report review.

• No criminal record within the last 7 years
• Less than 2 points on your driving record, and no infractions in the past 12 months
• Must have a valid driver license

• Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.

• Successfully complete and maintain any required safety certification and testing on an annual basis.

• Must be 21 years of age or older

• Must have a high school diploma or GED

• Must have a valid DOT medical card
  

Any major moving violations, previous convictions or pending misdemeanor or felony charges for distribution of illegal substances, violent crimes or lewd acts are reviewed by management for approval.

Physical Requirements:

The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This position will be physically demanding at times. This is a non-exhaustive overview of the physical requirements of this job.

• Able to walk on uneven surfaces up to one-half mile.
• Maintain balance for an extended period while train is in motion.
• Must be able to be aware of surroundings and follow verbal commands while being exposed to moderately loud noises on a daily basis.
• Must be able to work in a confined access/space environment with a width of 24 inches.
• Must be able to adapt to various temperature extremes including but not limited to heat, cold, moisture and wind.
• Regularly sit and stand for an extended period of time.
• Regularly push/pull up to 25 pounds.
• Regularly ascend and descend a platform with a height of up to 18 inches from the floor.
• Able to tolerate repetitive movements: bending and overhead reaching.
• Must successfully pass color/vision examinations as required by the position.
• Must be able to hear and distinguish auditory signals as required by the position.
• Must be able to work in a safety sensitive work environment.

Working Conditions

• Occasionally working in a confined access/space environment with a width of 24 inches.
• Inside and outside regularly, and exposed to heat, cold, humidity, and rain.
• The possibility of falls from working on and around slippery surfaces.
• Possibility of body injuries such as sprains, fractures, deep cuts, or loss of body members.
• Possibility of injury to the body caused by burns or electrical shock.
• Will work near moving machinery and power tools.
• Exposed to intermittent or continued loud noises caused by machinery and other workers.
• Occasionally exposed to infections caused by microorganisms.
• Will work eight to 10 hour shifts and may be required to work holidays and overtime.

Evaluation Criteria

Interpersonal Relations: Employees work closely with customers, community members, security staff and supervisors. Frequently working with radio communications with other staff and supervisors. Occasionally talk with Techs and other staff to determine what problems may be experiencing with equipment or vehicle.

Supervision Given and Received: Receives route details and detailed oral instructions from a Route Supervisor/Dispatch and/or supervisor(s). Work is continually reviewed by supervisor.

Other Duties and Responsibilities
This is a summary of the duties and responsibilities commonly found within this classification. It is not meant to be all-inclusive; thus, other related activities or tasks may be assigned.

About Us

Oklahoma City is one of the fastest-growing metros in the United States and is the 20th largest city in the nation. For nearly two decades our residents have continually invested in our community to make it a place people can find belonging, visit and call home. Our employees are at the heart of those investments–delivering essential services our residents expect and creating a strong and thriving city for all people. Visit Oklahoma City-A Great Place to Live and Work! to learn more about our city.

For more than 50 years, EMBARK has offered safe, reliable transportation for the citizens and visitors of Oklahoma City. Beginning with just 18 buses in 1966, we’ve grown to into a robust transit system that includes streetcars, river cruises, parking garages and more.

As an industry leader in public transportation and more importantly, as the place where you choose to work, you need to know the keys to be successful during your career with EMBARK.

EMBARK’s vision is to provide “world class transportation accessible to all, and all want to access it.”

With a clear picture of our destination through our Vision and Mission, our Core 4 Values — be safe, be there, be open and be kind act as our compass. Living into our values guides our decisions and ensure we stay on course.

In all that we do, we focus on three key audiences - our employees, our customers and our board - to create a great place to work, enhance the status, use and understanding of our services, and preserve confidence in what we do with key stakeholders.

No matter what position you are applying for, our team members help is essential to the success of EMBARK. Each team member is integral to the success of our organization and we couldn’t do it without you.

Whether we’re creating an inclusive and empowering work environment, improving our customers’ experiences or cultivating strong relationships with key stakeholders, our Vision, Mission, and Values will help guide you to decide if EMBARK is the right organization for you.