Transit Coordinator

• Reviews, comments on, and coordinates the work of outside transit and planning consultants on City and multi-agency projects. 
• Assists with developing and coordinating SunTran’s short and long-range transit efforts, including drafting plans and polices.
• Assists with policies and procedures related to transit operations, including emergency procedures.
• Prepares and maintains various records, data, and reports, including development and submission of SunTran’s National Transit Database (NTD) reports. 
• Utilizes and maintains familiarity with Federal Transit Administration (FTA) and Florida Department of Transportation (FDOT) software data systems. 
• Research best practices and emerging trends for transit-related projects and initiatives.
• Monitor and makes recommendations to improve the efficiency and effectiveness of bus service, including temporary service adjustments, headway specifications, and route restructuring, based on analysis of ridership data, public input, operations staff feedback, and field observations
• Prepares maps, data visualizations, and materials to support transit service planning and public outreach for both temporary and long-term service changes.
• Prepares technical reports, summaries, and recommendations related to transit planning and operations.
• Utilizes Intelligent Transportation System (ITS) software to develop real-time analytics and insights into key performance indicators.

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE
Bachelor’s degree in public administration, Planning, Business Administration, Logistics or a related field.
Two years of experience in public transit operations or administration; or an equivalent combination of education and experience.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Florida Driver's license

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
ESRI/GISCOMMUNICATION SKILLS
Ability to read, analyze, and understand Transit industry technical journals, financial reports, and legal documents. 
Ability to respond to complex or difficult inquiries or complaints from customers, regulatory agencies, or members of the business community. 
Ability to write speeches and articles for publication that conform to prescribed style and format. 
Ability to effectively present information to top management, public groups, and/or boards of directors.
 
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference and analyze data.
 
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. 
Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
 
SUPERVISION RECEIVED
Under general direction, working from policies and general directives. Rarely refers specific cases to supervisor unless clarification or interpretation of the organization's policy is required.
 
PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or sequence of performance of own work.
 
DECISION MAKING
Performs job duties with frequent opportunity for decision-making of minor importance and also frequent opportunity for decision-making of major importance, either of which would affect the work operations of medium organizational component and the organization's clientele.
 
MENTAL DEMAND
Frequent job duties which require close and continuous attention for control of operations which necessitate a high degree of coordination or immediate response. Operations requiring intermittent direct thinking to determine or select the most applicable way of handling situations regarding the organization's administration and operations; also, to determine or select material and equipment where highly variable sequences are involved.
 
ANALYTICAL ABILITY / PROBLEM SOLVING
Oversight. Activities covered by expansive policies and objectives, and oversight as to execution and review. High order of analytical, interpretative, and constructive thinking in varied situations covering multiple areas of the organization.

USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Regular personal computer support, technical help, and/or basic software support, database analysis, level I technician, project coordination, installation and help desk.
 
ACCURACY
Probable errors would normally not be detected in succeeding operations and may have serious effects in relationships with patrons and/or with the operations of other segments of the organization. Frequent possibilities of error would exist at all times, since the above-mentioned areas are inherent in the job.
 
PUBLIC CONTACT
Regular contacts with patrons where the contacts are initiated by the employee. Involves both furnishing and obtaining information and, also, attempting to influence the decisions of those persons contacted. Contacts of considerable importance and of such nature, that failure to exercise proper judgment may result in important tangible or intangible losses to the organization.

EMPLOYEE CONTACT
Contacts with other departments or offices and also frequently with individuals in middle level positions; consulting on problems which necessitate judgment and tact in presentation to obtain cooperation or approval of action to be taken.

SOFTWARE SKILLS REQUIRED
Advanced: Other, Presentation/PowerPoint, Spreadsheet, Word Processing/Typing
Intermediate: Database management and entry, Remix and Avail Technologies software
Basic: 10-Key, Accounting, Alphanumeric Data Entry

ADDITIONAL SOFTWARE SKILLS
Transit route planning systems, FTA’s Transit Integrated Appian Development Platform
 
OTHER SKILLS
Ability to perform research and analysis to support transit system planning and improvements, including route design, fare structures, travel patterns, cost and financial analysis, and identification of funding sources. Requires understanding and basic proficiency in transit modeling software.
 
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.
 
 While performing the functions of this job, the employee is 
Continuously required to use hands to finger, handle, or feel, talk or hear. 
Regularly required to sit, reach with hands and arms.  
Frequently required to stand, walk. 
Occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste or smell.
 
The employee must occasionally lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and color vision.
 
ENVIRONMENTAL CONDITIONS
There are no harmful environmental conditions that are present for this position.
The noise level in the work environment is usually moderate.
 
ADDITIONAL INFORMATION

• Federal, State, and local laws and regulations governing public transit system operations and transportation grant funding.
• Current transit system operating principles and practices. 
• Basic mathematics, account record keeping and budgeting.
• Analyze operating conditions and problems and recommend and implement appropriate solutions.
• Prepare reports and compile statistical data.
• Establish and maintain cooperative relationships with those contacted during the course of work.
• Develop, read, and interpret rules, policies and procedures.
• Research complaints, problems and prepare responses for management, including composing correspondence.

Salary : $48,040 - $63,800