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Literacy Volunteers Coordinator (Part time)

City of Norwalk, CT
Norwalk, CT Part Time
POSTED ON 9/26/2025
AVAILABLE BEFORE 11/26/2025

Description of Work

Position Definition:
The Greater Norwalk Literacy Volunteers (GNLV) department is a member of ProLiteracy, the largest adult literacy and basic education membership organization in the nation. The department is overseen by the Library Director and managed by the Coordinators. The part-time Coordinators plan and set goals for the department to increase literacy and computer literacy for the Greater Norwalk adult population. They also direct student and volunteer tutor services and activities around this goal. Coordinators are responsible for a wide variety of public and non-public duties. This includes outreach, student intake, accurate and confidential maintenance of information files that require constant upkeep in the LACES database. Coordinators also attend conferences and quarterly Connecticut state literacy volunteers meetings and report information received to tutors in lunch and learn sessions. This position works some evenings and weekends.

Example of Duties:
  • Maintains the GNLV office and small computer lab
  • Identifies literacy needs in the community and assists with addressing those needs
  • Maintains a community presence through outreach and public relations activities
  • Recruits, trains and sets up weekly, small group classes for volunteer tutors
  • Recruits, conducts the intake process and schedules weekly, small group classes for students
  • Plans biannual student retesting to track student growth
  • Manages room reservations for classes
  • Recommends professional materials to be added to the GNLV collection
  • Plans and prepares bibliographies and booklists
  • Collects data for statistical analysis and reports
  • Contributes to marketing material including flyers, press releases and newsletters
  • Plans some cultural events

Note: The above description is illustrative of tasks and responsibilities, but not all-inclusive of every task and responsibility.

Required Knowledge, Skills and Abilities

  • Demonstrated ability to work in a professional environment with minimum supervision
  • Effective written and verbal communication skills
  • Proficiency in the Microsoft Office Suite and virtual meeting tools
  • Up-to-date knowledge of adult literacy and English Language Learner (ELL) books and trends
  • Knowledge of personalized language learning tools/databases
  • Knowledge of basic office procedures
  • Ability to prioritize assigned duties and communicate accomplished tasks
  • Ability to generate and write reports based on data
  • Ability to maintains the privacy of tutor and student records

Minimum Qualifications

Fluency in reading, writing and speaking English. A Bachelor’s Degree preferably in education, English, Teaching English to Speakers of Other Languages (TESOL), or a related field from an accredited college or university (or the ability to produce the degree within six months of hire). Alternatively, two years of college with a combination of four years of experience teaching or volunteering in literacy setting. Experience in adult education, fluency in a second language, experience of CASAS adult literacy reading assessments and resources, and experience with Literacy, Adult and Community Education System (LACES) student data management software is desired, but not required.


Special Licenses/Certifications AND/OR Supplemental Information

Hours: Up to 19.5 hours/week
Hourly rate: $19

The City of Norwalk is an Affirmative Action/Equal Opportunity Employeer

Salary : $19

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