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Municipal Services Worker I, II, or III Distribution and Collections

City of Northglenn
Northglenn, CO, CO Full Time
POSTED ON 10/1/2025 CLOSED ON 12/27/2025

What are the responsibilities and job description for the Municipal Services Worker I, II, or III Distribution and Collections position at City of Northglenn?


The City government’s support for community and economic development makes Northglenn a hub of safe neighborhoods and business activity. The quality of planning, development, services and volunteers creates a distinctive sense of community that is uncommon in many modern cities. Many of the original residents who lived in Northglenn when it incorporated in 1969 are still here.

The community is connected by the well-planned Greenway Trail System. The over 35 miles of off-street walking and biking paths connect with larger trail systems that lead throughout the Denver metro area. Northglenn is only 15 minutes north of downtown Denver and all of the events and attractions of a major metropolitan city. Go east on Interstate 70 and Denver International Airport is only 30 minutes away. Turn to the west and the majestic Rocky Mountains tower over the landscape and are a mere half hour away by car.

The City of Northglenn, is seeking a highly motivated and outgoing Municipal Services Worker I, II, or III - Distribution and Collections

HIRING RANGE: 

MSW I - Utilities HIRING RANGE: $22.93 - $26.36/ HOUR
MSW II - Utilities HIRING RANGE: $25.22 - $29.00 / HOUR
MSW III - Utilities HIRING RANGE: $26.58- $31.90/ HOUR

Position Highlights:  Municipal Service Worker (MSW) positions I, II, and III – Distribution and Collections are progressive career pathways that support the operation and maintenance of the City’s water distribution and wastewater collection systems.  MSW I is an entry level position open to candidates with strong mechanical skills and desire to learn about and actively protect public health and safety through municipal water systems.  MSW II and MSW III have progressively increased requirements for those individuals who have experience in these fields along with appropriate State certifications and experience with large equipment.

 Public Works C.A.R.E.S.: 

  • Communication: The cornerstone that supports collaboration and customer service excellence. 
  • Adaptability: We are always ready to respond to change and challenge. 
  • Respect: We bring integrity, honesty, and kindness to the workplace. 
  • Efficiency: We embrace training, innovation and teamwork to get the job done. 
  • Safety: Working safely ensures everyone goes home at the end of the day.

Benefit Highlights:
  • Medical, Dental, & Vision Insurance
  • Competitive General Leave: (two personal days available immediately)
  • 401A Retirement Plan: (8% contribution from the City, 12% from the Employee)
  • Life Insurance: (One  and a half times your annual salary up to $200,000. AD&D coverage in same amount)
  • Paid Family & Caregiver Leave: Available after 6 months of employment for qualifying events. Receive up to 400 hours.
  • Tuition Assistance
  • Employee Assistance Program 
  • Free Recreation Center membership for you and your immediate family
  • Bilingual Pay

MSW I:

Water Distribution & Collection:
 • Assist in the operation, maintenance, and repair of the water distribution and collection systems.
 • Respond to water service disruptions such as leaks, equipment malfunctions, and maintenance needs. 
 • Respond to collection system backups, flooding, and failure.
 • Perform routine inspections and preventative maintenance for water lines, hydrants, lift stations,    valves and related infrastructure.
 • Demonstrate knowledge of the City’s water distribution and wastewater collection systems, including safety protocols municipal procedures, and map interpretation.
 • Perform general maintenance tasks such as cleaning, minor street repair, and repair of municipal water and wastewater systems. 
 • Operate equipment to jet sewer mains for routine cleaning, blockage removal, and CCTV video recording.
 • Perform hydro excavation (Hydro Dig) to safely expose utilities and dig trenches for pipe repairs utilizing the vac trailer.
 • Work collaboratively with team members to complete assignments efficiently and safely. 
 • Assume on call in a rotating schedule.
 • Follow all safety protocols and participate in required safety and professional development training. 
 • Use shoring and air monitors to ensure safe trench and confined space work practices.
 • Maintain accurate records of work complete, materials used, and equipment maintenance.
 • Promptly report equipment damage, safety hazards, or disruptions in service to appropriate personnel.
 • Assist with seasonal tasks such as snow removal and special city events such as Public Works Week.
 • Attend ongoing training, including heavy equipment, confined space, CDL, flagger, trench, CPR/AED,  and other courses as assigned.
 • Attend ongoing professional training to maintain operator distribution I and/or collections I licenses, renewing on time with the state of Colorado.
• Develops skills in locating underground utility lines using appropriate tools and techniques.

Heavy Equipment Operation:
 • Safely operate and maintain a variety of heavy and specialized equipment including but not limited to:

  • Skid Loaders and forklifts
  • Diesel tandem dump trucks
  • High-pressure sewer jet cleaners
  • Portable generators and compressors
  • Power hoists and valve operators
  • Vac trailer
• Assist with the loading, unloading, and transportation of materials and equipment.
 • Conduct routine inspections and minor maintenance on heavy equipment to ensure operational safety.
 • Perform daily inspections and basic maintenance on all assigned equipment.
 • Use machinery to assist with field repairs, excavation, and maintenance work.


MSW II:

All listed above and: 
  • Water Distribution & Collection:
     • Assist in the operation, maintenance, and repair of the water distribution and collection systems.
     • Respond to water service disruptions such as leaks, equipment malfunctions, and maintenance needs. 
     • Respond to collection system backups, flooding, and failure.
     • Perform routine inspections and preventative maintenance for water lines, hydrants, lift stations, valves and related infrastructure.
     • Demonstrate knowledge of the City’s water distribution and wastewater collection systems, including safety protocols municipal procedures, and map interpretation.
     • Perform general maintenance tasks such as cleaning, minor street repair, and repair of municipal water and wastewater systems. 
     • Operate equipment to jet sewer mains for routine cleaning, blockage removal, and CCTV video recording.
     • Perform hydro excavation (Hydro Dig) to safely expose utilities and dig trenches for pipe repairs while utilizing the vac truck and/or vac trailer.
     • Work collaboratively with team members to complete assignments efficiently and safely. 
     • Assume on call in a rotating schedule.
     • Follow all safety protocols and participate in required safety and professional development training. 
     • Use shoring and air monitors to ensure safe trench and confined space work practices.
     • Maintain accurate records of work complete, materials used, and equipment maintenance.
     • Promptly report equipment damage, safety hazards, or disruptions in service to appropriate personnel.
     • Assist with seasonal tasks such as snow removal and special city events such as Public Works Week.
     • Attend ongoing training, including heavy equipment, confined space, CDL, flagger, trench, CPR/AED, and other courses as assigned.
     • Attend ongoing professional training to maintain operator distribution II and/or collections II licenses, renewing on time with the state of Colorado.
     • Make recommendations on system map corrections to the team.
     • Preforms underground utility line locating using appropriate tools and techniques. 
     • Conduct inspections and preventative maintenance.

    Heavy Equipment Operation:
     • Safely operate and maintain a variety of heavy and specialized equipment including but not limited to:

    • Skid Loaders and forklifts
    • Diesel tandem dump trucks
    • High-pressure sewer jet cleaners
    • Portable generators and compressors
    • Power hoists and valve operators
    • Vac trailer
    • Vac truck
    • Plow truck
  • Assist with the loading, unloading, and transportation of materials and equipment.  
  • Conduct routine inspections and minor maintenance on heavy equipment to ensure operational safety. 
  • Perform daily inspections and basic maintenance on all assigned equipment. 
  • Use machinery to assist with field repairs, excavation, and maintenance work.
MSW III:
All listed above and: 

Water Distribution & Collection:
 • Assist in the operation, maintenance, and repair of the water distribution and collection systems.
 • Respond to water service disruptions such as leaks, equipment malfunctions, and maintenance needs. 
 • Respond to collection system backups, flooding, and failure.
 • Perform routine inspections and preventative maintenance for water lines, hydrants, lift stations, valves and related infrastructure.
 • Demonstrate knowledge of the City’s water distribution and wastewater collection systems, including safety protocols municipal procedures, and map interpretation.
 • Perform general maintenance tasks such as cleaning, minor street repair, and repair of municipal water and wastewater systems. 
 • Operate equipment to jet sewer mains for routine cleaning, blockage removal, and CCTV video recording.
 • Perform hydro excavation (Hydro Dig) to safely expose utilities and dig trenches for pipe repairs while utilizing the vac truck, vac trailer, backhoe, and/or other equipment.
 • Work collaboratively with team members to complete assignments efficiently and safely. 
 • Assume on call in a rotating schedule.
 • Follow all safety protocols and participate in required safety and professional development training. 
 • Use shoring and air monitors to ensure safe trench and confined space work practices.
 • Maintain accurate records of work complete, materials used, and equipment maintenance.
 • Promptly report equipment damage, safety hazards, or disruptions in service to appropriate personnel.
 • Troubleshoot, repair, and maintain water distribution and wastewater collection systems.
 • Evaluate system performance, identify issues, and implement corrective actions.
 • Perform basic construction, excavation, and trenching for pipeline repair and installation.
 • Conduct inspections and preventative maintenance on pumps, valves, manholes, and infrastructure.
 • Ensure all work complies with local, state, and federal utility regulations.
 • Apply knowledge of standard operating procedures (SOPs) for routine and emergency tasks.
 • Assist with seasonal tasks such as snow removal and special city events such as Public Works Week.
 • Attend ongoing training, including heavy equipment, confined space, CDL, flagger, trench, CPR/AED, and other courses as assigned.
 • Attend ongoing professional training to maintain operator distribution III and/or collections III licenses, renewing on time with the state of Colorado.
 • Make recommendations on system maps to the lead.
 • Demonstrates advance skills in locating underground utility lines using appropriate tools and techniques.

Heavy Equipment Operation:
 • Safely operate and maintain a variety of heavy and specialized equipment including but not limited to:

  • Backhoes
  • Skid Loaders and forklifts
  • Diesel tandem dump trucks
  • High-pressure sewer jet cleaners
  • Portable generators and compressors
  • Power hoists and valve operators
  • Vac trailer
  • Vac truck
  • Plow truck
  • Lowboy Class A Trailer

• Assist with the loading, unloading, and transportation of materials and equipment.
 • Conduct routine inspections and minor maintenance on heavy equipment to ensure operational safety.
 • Perform daily inspections and basic maintenance on all assigned equipment.
 • Use machinery to assist with field repairs, excavation, and maintenance work.
 • Train other staff on proper equipment use and safety protocols.

Leadership and Mentorship:
 • Provide guidance and mentorship to MSW I and MSW II staff.
 • Direct small crews during fieldwork, projects, and emergency responses.
 • Share technical knowledge and support standardization of work practices.
 • Assist with inventory, supply tracking, and material ordering.
 • Research and evaluate costs for materials, equipment, and contracted services to ensure  best value and compliance with purchasing regulations.
 • Initiate and process purchase requests, purchase orders, and procurement documentation for assigned projects or departments.
 • Prepare and submit purchase card receipt statements to the Administrative Assistant in accordance with established policies, ensuring accuracy, proper documentation and timeliness.
 • Collaborate with the Administrative Assistant to review line item budget and make recommendations to the supervisor.
 
 Project Coordination and Public Interaction:
 • Assist with planning and prioritizing of scheduled and unscheduled utility projects.
 • Respond to water main breaks, backups, and other utility emergencies.
 • Maintain accurate documentation of labor, materials, and equipment used.
 • Communicate professionally with the public regarding service requests and concerns.MSW I Requirements

Experience:
 • High school diploma or GED equivalent
 • Some experience in maintenance, construction, utilities, or related field preferred but not required. 
 • Some experience working with water distribution or wastewater collection systems is a plus.

Certifications:
 • Level I Water Distribution License or Level I Wastewater Collection License required within six (6) months of employment start date.
 • Valid Class A Commercial Driver’s License (CDL) with a clean driving record, ability to obtain within 
 six (6) months of employment start date.
 • First Aid/CPR Certification preferred.

Skills:
 • Develops the ability to understand and use maps and technical documents.
 • Builds strong problem-solving and troubleshooting skills in field conditions.
 • Demonstrates effective communication and interpersonal skills

MSW II Requirements

Experience:
 • Minimum of two (2) years of experience in Utilities with the City of Northglenn or equivalent public works or municipal services experience.
 • Hands-on experience with water distribution and collection systems, including maintenance and repair.

Certifications:
 • A minimum of Level II certification in Water Distribution or Wastewater Collection, or an equivalent combination of Distribution and Collection licenses totaling Level II (e.g., Distribution I Collection I).
 • Valid Class A Commercial Driver’s License (CDL) with clean driving record.
 • First Aid/CPR Certification.

Skills:
 • Exhibits skills in reading and interpreting blueprints, maps, and technical documents.
 • Preforms problem-solving and troubleshooting skills in field conditions.
 • Demonstrates effective communication and interpersonal skills.


MSW III Requirements

Experience:
 • Minimum of four (4) years of experience in Utilities with the City of Northglenn or equivalent public works or municipal services experience.
 • Demonstrated leadership or supervisory responsibilities in the field.

Certifications:
 • A minimum of Level III certification in Water Distribution or Wastewater Collection, or an equivalent combination of Distribution and Collection licenses totaling Level III (e.g., Distribution II Collection I, Distribution I Collection II).
 • Valid Class A Commercial Driver’s License (CDL) with clean driving record.
 • First Aid/CPR Certification.

Skills:
 • Demonstrates ability to read and interpret as-builts, maps, and technical documents
 • Applies advanced problem-solving and troubleshooting skills in field conditions.
 • Provides training and guidance to field personnel.
 • Effectively communicates and collaborates with the team and other personnel.


WORKING ENVIRONMENT
 • Work is primarily outdoors in all weather conditions, may be extreme at times. 
 • Must be able to lift and carry up to 100 pounds with assistance.
 • Requires bending, kneeling, standing, walking, and operating equipment for long periods.
 • Ability to work in confined spaces and hazardous environments must be performed using required 
 PPE as outlined in Job Safety Analyses (JSAs).
 • Must be available for emergency call-outs, standby/on-call rotation is required.
 • This position may be assigned other duties consistent with the job classification

This is a non-exempt position (eligible for overtime compensation).

Use of General Leave may be seasonally restricted due to operational necessity.

Any one position may not include all of the duties listed nor do the listed examples include all duties which may be found in positions of this class.

Performs work using recommended and required personal protective equipment (PPE) as described in the Job Safety Analysis (JSA) for each task.
 
Attendance is an essential function of the job.


Salary : $47,684 - $77,412

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