CREW SUPERVISOR C WASTEWATER

JOB DESCRIPTION

CREW SUPERVISOR C - COLLECTOR
(WASTEWATER)
PUBLIC WORKS Human Resources Department

700 Town Center Drive, Suite 200

Newport News, VA 23606
NEWPORT NEWS, VA Phone: (757) 926-1800

CITY OF OPPORTUNITY Fax: (757) 926-1825

GENERAL STATEMENT OF RESPONSIBILITIES

Under limited supervision, this position is responsible for the supervision of a crew involved with
major sanitary sewer maintenance, construction and inspections. Reports to the Operations
Supervisor.

ESSENTIAL JOB FUNCTIONS

Plans, directs, schedules and assigns work orders and related activities involved in sanitary sewer
maintenance to include force mains, gravity mains, laterals, valves, manholes and pump stations.

Responsible for the effective supervision and administration to include staff development and
training, performance management, employee relations, prioritizing and assigning work and related
activities; advises staff on difficult issues and makes decisions on exceptional situations to manage and
implement appropriate services and assistance; evaluates resource needs and manages the effective
deployment of resources.

Implements work processes and safety standards related sanitary pipe maintenance; maintains and
monitors inventory of equipment, parts, tools and supplies; advises staff on difficult issues and makes
decisions on exceptional situations to manage and implement appropriate services and assistance; calls
in utility making instructions.

Makes recommendations for changes and modifications to plans; ensures construction work in
completed according to plans and code; attend pre-bid and pre construction meetings; prepares and
reviews specifications for materials and equipment; and makes purchases and vendor
recommendations.

Provides cost estimates; evaluates resource needs and manages the effective deployment of resources;
writes and inputs comments to work orders, service requests and quality assurance programs;
conducts vehicle inspections; and responds to citizen inquires and complaints.

Participates on departmental management teams to provide input into the development and
implementation of special projects; conducts site visits with regulatory agencies, other localities and
City departments; remains abreast of current statewide policy initiatives, best practices, legislative,
regulatory, and policy developments that affect sanitary sewer operations.

Operates heavy equipment to include backhoes and excavators.

Performs other work as assigned.

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PERFORMANCE STANDARD

Employees at all levels are expected to effectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values. Employees are also
expected to lead by example and demonstrate the highest level of ethics.

REQUIRED KNOWLEDGE


Wastewater Operations – Knowledge of the principles, practices and procedures used in the
maintenance, installation and repair of sewer systems related to sanitary and wastewater systems.
Knowledge of methods, material, tools and equipment used in maintaining and servicing sanitary
sewer systems. Knowledge of the principles, practices and procedures used in maintaining and
repairing storm drainage construction and equipment used in closed circuit camera inspecting
and repair. 

Safety - knowledge of occupational hazards and safety precautions associated with the installation
and repair of sanitary systems and facilities. 

Equipment Operation - Knowledge of the proper procedures for operating, inspecting and
maintaining assigned equipment as related to sanitary system maintenance. 

Supervision - Knowledge of leadership techniques, principles and procedures to assign work,
schedule, supervise, train, and evaluate the work of assigned staff. 

Customer Service – Thorough knowledge of principles and processes for providing customer
service. This includes setting and meeting quality standards for services and evaluation of
customer satisfaction.

REQUIRED SKILLS


Judgment/Decision Making — Evaluating the best method of research and then exercising
appropriate judgment in establishing priorities and resolving complex matters. Considering the
relative costs and benefits of potential actions to choose the most appropriate one. 

Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with citizens, employees, managers, and representatives from other departments and
organizations. 

Computer Skills - Ability to utilize personal computer applications to include word processing,
spreadsheet and related pipeline assessment software.

REQUIRED ABILITIES


Coordination of Work – Ability to establish and implement effective administrative programs and
procedures. Ability to plan and organize daily work routine. Establishes priorities for the
completion of work in accordance with sound time-management methodology. Attends and
maintains a calendar for meetings, deadlines and events. Performs a broad range of supervisory
responsibilities over others. 

Communication – Excellent ability to communicate complex ideas and proposals effectively so
others will understand to include preparation of reports, agendas, and policies. Excellent ability
to listen and understand information and ideas presented verbally or in writing. Ability to handle
a variety of employee relations issues with tact, confidentiality and diplomacy.

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EDUCATION AND EXPERIENCE

Requires a high school diploma and 3-5 years of experience in sanitary sewer or a related
construction field and 1-2 years of supervisory experience or any equivalent combination of
education and experience.

ADDITIONAL REQUIREMENTS

Requires satisfactory results from a pre-employment medical evaluation; pre-employment substance
abuse testing and is subject to random alcohol and controlled substance testing.

Requires a valid driver’s license with an acceptable driving record, and must obtain Escort Vehicle
Driver designation within 60 days of employment.

Must obtain a Commercial Driver’s License (CDL) permit prior to employment and complete the
practical portion of the CDL test within 60 days of employment.

Must successfully complete the required National Incident Management System (NIMS) Incident
Command System Certifications, Virginia Responsible Land Disturbance Certificate of Completion,
OSHA approved Trench and Excavation Competent Person Certification, the Virginia Department of
Transportation (VDOT) Flagger and Intermediate Work Zone Traffic Control Certifications within
one year of employment.

The job is considered Essential Personnel and will be required to work during and following natural
disasters and emergency situations.

PHYSICAL REQUIREMENTS


Tasks require the regular and, at times, sustained performance of moderately physically

demanding work. 

Some combination of climbing and balancing to include climbing ladders, stooping, kneeling,

crouching, and crawling. 

May involve the lifting, carrying, pushing, and/or pulling of moderately heavy objects and

materials (20-50 pounds).

SENSORY REQUIREMENTS 

Some tasks require the ability to perceive and discriminate sounds, depth, texture, and visual cues
or signals. 

Some tasks require the ability to communicate orally.

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ENVIRONMENTAL EXPOSURES

Performance of essential functions may require exposure to adverse environmental conditions, such
as dirt, dust, pollen, odors, wetness, humidity, weather, fumes, temperature and noise extremes,
hazardous materials, machinery, vibrations, traffic hazards, toxic agents, animals/wildlife, water
hazards, disease, or pathogenic substances.

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