What are the responsibilities and job description for the Scheduling Assistant position at City of New York?
Responsibilities
The Office of the Bronx Borough President is responsible for advocating for the entire borough, its residents, and its best interest within local and state government. The responsibilities of the Borough President vary, from directly communicating with the Mayor and City Council on budget priorities and reviewing major land use decisions to appointing members to community boards and other City-based panels and acting as a liaison between residents and city agencies regarding numerous concerns. The scheduler is a pivotal member of the executive team for the Bronx Borough President. It is important to consider how the scheduling staff will work cooperatively and strategically with other staff. The number of scheduling staff will depend on the volume of work and the roles they must play. The workload will be heaviest when the legislature is in session. Under the supervision of the Director of Operations, the scheduler is tasked with the following responsibilities:
Minimum Qualifications
Qualification Requirements
This position requires the incumbent to possess the following skills: - Pleasant demeanor, Cooperative attitude - Attention to Detail - Strong troubleshooting abilities - Reliability (responsible, and dependable in fulfilling obligations) - Honesty and strong ethics - Accepting criticism and dealing calmly and effectively with high-stress situations - Strong verbal and written communication skills - Be able to work independently with little or no supervision - A willingness to take on responsibilities and challenges - Creativity and alternative thinking - Strong analytical mind to address work-related issues and problems - Ability to multi-task under tight deadlines Preferred Skills - Microsoft Office Suite, MS 365 or Google Suite - Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute. - Various video conferencing software (WebEx, Zoom, Microsoft Teams, etc) - Apple IOS (iPhone, Macbook, etc.)
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $44,545.00 – $74,134.00
The Office of the Bronx Borough President is responsible for advocating for the entire borough, its residents, and its best interest within local and state government. The responsibilities of the Borough President vary, from directly communicating with the Mayor and City Council on budget priorities and reviewing major land use decisions to appointing members to community boards and other City-based panels and acting as a liaison between residents and city agencies regarding numerous concerns. The scheduler is a pivotal member of the executive team for the Bronx Borough President. It is important to consider how the scheduling staff will work cooperatively and strategically with other staff. The number of scheduling staff will depend on the volume of work and the roles they must play. The workload will be heaviest when the legislature is in session. Under the supervision of the Director of Operations, the scheduler is tasked with the following responsibilities:
- Accurately enter event information received via email, mail, flyers, or text messages into the office schedule.
- Follow up with event organizers to gather detailed information including best arrival times, the BP’s role, event contacts, and any other relevant details to ensure successful visits.
- Update the schedule promptly, especially for events occurring within 1–2 days, ensuring accuracy and timeliness.
- Monitor emails and other communications for schedule updates and make real-time adjustments remotely when necessary.
- Determine nature and purpose of visit, and direct or escort them to specific destinations.
- Communicate with organizers regarding the BP’s attendance status.
- Determine appropriate staff to assign to events based on relevance to departmental units or roles.
- Communicate necessary changes to staff and drivers efficiently.
- Gather all day-of-event contact information and additional details needed for successful visits.
- Maintain close communication with office staff and the director regarding any schedule changes, particularly on the day of events.
- Prepare and/or collect briefings or run-of-show documents for upcoming events at least 24 hours in advance.
- File and maintain records.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Schedulers also manage cancelations and cancellation notifications.
Minimum Qualifications
Qualification Requirements
- High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
- Education and/or experience which is equivalent to "1" above.
This position requires the incumbent to possess the following skills: - Pleasant demeanor, Cooperative attitude - Attention to Detail - Strong troubleshooting abilities - Reliability (responsible, and dependable in fulfilling obligations) - Honesty and strong ethics - Accepting criticism and dealing calmly and effectively with high-stress situations - Strong verbal and written communication skills - Be able to work independently with little or no supervision - A willingness to take on responsibilities and challenges - Creativity and alternative thinking - Strong analytical mind to address work-related issues and problems - Ability to multi-task under tight deadlines Preferred Skills - Microsoft Office Suite, MS 365 or Google Suite - Keyboard familiarity with the ability to type at a minimum of 100 keystrokes (20 words) per minute. - Various video conferencing software (WebEx, Zoom, Microsoft Teams, etc) - Apple IOS (iPhone, Macbook, etc.)
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $44,545.00 – $74,134.00
Salary : $44,545 - $74,134