What are the responsibilities and job description for the Associate Site Administrator position at City of New York?
*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*
Major Responsibilities
How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 766243.
All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.
nyc.gov/parks
MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.
For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)
IT SERVICE MANAGEMENT SPECIALI - 95713
Minimum Qualifications
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
This position is exempt from NYC residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $75,000.00 – $80,000.00
Major Responsibilities
- Under supervision, with latitude for independent initiative and judgment, responsible for the general management of the Parks Information Technology and Telecommunications (ITT) worksite.
- Troubleshoot, diagnose and resolve computer operations.
- Provide workstation support to desktop users.
- Conduct hardware and software installations.
- Respond to escalated requests for assistance in a timely manner.
- Perform follow-up on existing and closed work orders. When necessary, serve as a point of escalation to address customer concerns and prioritize workflow.
- Float to cover vacancies at other Site Administrator locations.
How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 766243.
All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.
- Current Employees please include your ERN on your cover letter and resume.
nyc.gov/parks
MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.
For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)
IT SERVICE MANAGEMENT SPECIALI - 95713
Minimum Qualifications
- A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;
- A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations;
- Education and/or experience which is equivalent to "1" or "2" above.
- At least four years of experience in an ITT field capacity. 2. Strong communication skills. 3. Excellent communication, organizational and customer service skills. 4. Strong knowledge and understanding of Windows desktop OS, Outlook and Parks Programs. 5. Wiring knowledge (running and making CATS/6 patch cables) and a basic understanding of Ethernet hubs and switches. 6. Working knowledge of IP routing, DNS, DHCP, LDAP, and Active Directory. 7. Ability to effectively prioritize and execute tasks in a high-pressure environment. 8. Familiarity with the Parks network and applications. 9. Ability to work evenings and weekends when necessary. 10. A driver license valid in New York State.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
This position is exempt from NYC residency requirements.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
, $75,000.00 – $80,000.00
Salary : $75,000 - $80,000