NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. DOF's Equal Employment Opportunity (EEO) Office ensures compliance with federal, state, and city EEO policies and human rights laws prohibiting workplace discrimination by implementing the agency's EEO reasonable accommodation, complaint, and investigation procedures, as well as New York City mandated and optional EEO based trainings. The EEO Officer Unit is seeking a Reasonable Accommodations Coordinator to perform work involving investigation and analysis of issues of fact and questions relating to Americans with Disabilities Act (ADA), Human Rights law and New York City EEO policies, requiring degrees of independent initiative and judgment, to ensure that all persons, with or without disabilities, can fully participate in all programs, services and activities associated with and provided by the Department of Finance. Reporting to the EEO Officer, the selected candidate’s duties and responsibilities will include but not be limited to the following: • Assist with the management and implementation of the agency's Disability Program. • Develop, coordinate, and implement policy, procedures and practices governing the operations of all programs, services, and activities, to ensure that all people, with or without disabilities, can fully participate in such programs. • Manage and process requests for reasonable accommodation. • Conduct and process intake interviews on investigations of EEO complaints and alleged discrimination. • Draft concise detailed investigative reports, request for reasonable accommodation determinations, and various EEO related written correspondence. • Develop metrics to evaluate and monitor the effectiveness of strategies and policies. • Research, collect and analyze data on program and strategy effectiveness and trends. • Work with agency operating divisions to develop appropriate procedures for providing services to people with disabilities. Additional Information: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.
Minimum Qualifications: 1. A master's degree from an accredited college in special education, rehabilitation, counseling, psychology, social sciences or a related field and one year of satisfactory full-time professional experience in a related area; or 2. A baccalaureate degree from an accredited college and three years of experience as described in "1" above.
Preferred Skills: • At least 5 years of professional experience in the EEO field. • Knowledge of City, State and Federal ADA, Human Rights Laws, in addition to EEO policies and procedures. • Knowledge of various alternative formats, and alternative technologies, that enable people with disabilities to communicate, participate, and perform tasks. • Familiarity and ability to work cooperatively with city agencies or partners working on behalf of people with disabilities. • Strong organizational and analytical skills. • Familiarity with the programs, services, activities, and benefit programs administered by the DOF and/or the City of New York. • Experience with statistics, record-keeping, and data analysis. • Excellent communication, writing, and presentation skills. • Ability to manage multiple cases and/or projects with excellent follow-up. • Proficiency in Microsoft Suite, including the ability to create databases, spreadsheets, and PowerPoint presentations. • Must be responsive, possess effective people skills, and the ability to work with employees at all levels.
Salary : $89,904 - $101,557
