What are the responsibilities and job description for the Communications Officer / Secretary position at City of Mountain Home?
Ready to be the calm voice in the chaos and the friendly face at the front desk?
Mountain Home Police Department is looking for a sharp, dependable, quick‑thinking Communications Officer / Secretary to join our team! If you thrive in fast‑paced environments, enjoy helping people, and can juggle radio calls, paperwork, and public interactions with professionalism and a smile, we want to meet you.
What You’ll Do (AKA: Your Superpowers):
- Be the lifeline for our community by answering emergency and non‑emergency calls and dispatching police, fire, and EMS.
- Keep officers safe through radio checks, location updates, and real‑time communication.
- Manage essential logs, reports, and records that help keep our department running smoothly.
- Operate ACIC/NCIC systems to enter warrants, missing persons, stolen property, and more. (You’ll take an ACIC course within 90 days!)
- Monitor park cameras and License Plate Reader (LPR) alerts, you’re basically behind‑the‑scenes crime‑fighting tech support.
- Provide top‑notch customer service at the front desk: greet visitors, answer inquiries, take payments, and keep office files organized.
- Keep confidentiality like a champ and follow federal, state, county, and city guidelines every step of the way.
Who Thrives Here:
- You stay cool under pressure and handle stressful situations with confidence.
- You’re detail‑oriented, organized, and ready to multitask.
- You communicate clearly — on the phone, over radio, and in writing.
- You enjoy helping people and working as part of a team.
- You can sit at a computer for long periods, navigate multiple systems, and keep focused.
Minimum Requirements:
- At least 18 years old.
- U.S. Citizen.
- Valid Arkansas driver’s license.
- Ability to pass required training and maintain confidentiality.
Pay: From $16.26 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $16