Onboarding Specialist - Human Relations & Development

The (Onboarding Specialist) HR Generalist I – Talent, manages the daily operational tasks related to new hire processing, employee transfers, promotions and onboarding. This role ensures a seamless, compliant, and professional onboarding experience while maintaining accurate HRIS data and providing timely communication between new employees, division hiring managers, and Human Relations & Development leadership team.

• Process all hiring, transfer, promotions and separation transactions in HR systems accurately and efficiently.
• Manage all aspects of the onboarding process from offer acceptance through new-hire orientation.
• Conduct daily onboarding duties and clearly communicate new hire requirements, policies, and procedures to new employees.
• Coordinate background checks, I-9 verification, and other pre-employment screenings, meeting federal, state & local laws and ensuring timely completion and review of results.
• Collect, review, and process all required new-hire paperwork (employment eligibility, background checks, compliance documentation, I-9s, etc.)
• Maintain accurate and complete employee records and personnel files initiated during the onboarding process, ensuring data integrity in the HRIS system.
• Provide regular onboarding updates to HR team and division hiring managers to ensure transparency and accountability.
• Serves as a friendly and reliable primary point of contact for new hires—from offer through full integration—by answering questions, assisting with documentation and transitions, and providing excellent customer service throughout the process.
• Collaborate with division hiring managers, HR leadership, and other departments to ensure consistency and compliance with city/regulation requirements and city and strategic plan goals.
• Collaborates with the talent team to support seamless candidate handoffs post-offer.
• Ensure continuity of hiring and onboarding operations when the recruiter is attending recruitment events.  
• On occasion, this position may assist with job fairs or other outreach activities to support departmental recruiting efforts.
• Conduct new employee orientation on a rotational basis to welcome and onboard new hires.

 
Pre-Employment & Physical Requirements:
• Employment is contingent upon successful completion of pre-employment drug and alcohol screening.
• Must be able to lift, carry, and move items weighing up to 20 pounds.

• High school diploma or equivalent required; Degree in Human Resources or Business Administration preferred.
• 1–2 years of related experience in Human Resource required.
• Excellent attention to detail and organizational skills is a must.
• Ability to think critically, anticipate challenges, and proactively resolve issues.
• Strong customer service, communication, and interpersonal skills required.
• Demonstrated understanding of federal, state, and local labor laws and regulations.
• Experience with HRIS systems, applicant tracking systems, or similar hiring workflows preferred.
• Experience handling sensitive and confidential information with discretion and professionalism.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.
• Bilingual in English and Spanish preferred but not required.