What are the responsibilities and job description for the PUBLIC SERVICE AIDE position at City of Miami?
A MAXIMUM OF 1,000 APPLICATIONS WILL BE ACCEPTED FOR THIS RECRUITMENT. PLEASE APPLY IMMEDIATELY!
Paraprofessional work providing support services for police officers.
Work involves nearly all duties as performed by police officers. The most important difference between the Police Officer and the Public Service Aide is in the area of enforcement. Public Service Aides are civilian employees with no enforcement powers. Academic training covers nearly all areas that the BLE classes contain.
Work involves nearly all duties as performed by police officers. The most important difference between the Police Officer and the Public Service Aide is in the area of enforcement. Public Service Aides are civilian employees with no enforcement powers. Academic training covers nearly all areas that the BLE classes contain.
Submits supplementary reports, directs traffic, assists the Fire Department, and responds to, locates and notifies upon completion of calls.
Participates in special details such as school crossings, transporting witnesses, and processing crime scenes.
Writes up various types of document reports; writes up missing persons reports and runaway juvenile incidents.
Assists a police officer in any non-hazardous situations and responds to any request for help.
Investigates motor vehicle accidents, writes accident reports and issues accident summons, if successfully completed the STEP training course.
STEP trained PSAs handle reports and investigation of hit and run accidents.
Runs checks on tags and carries message sheets of the subject is not present.
Responds to accidental injuries, dog bite calls, etc.
Assesses premises on burglary scenes and provides residents and business owners or staff with safety advice to prevent further burglaries.
If assigned to the Prisoner Processing Unit, processes prisoners by photographing and fingerprinting them; generates and maintains a local criminal data file on all prisoners.
If assigned to the Communications Unit, operates an emergency telephone switchboard receiving city calls; enters the calls for service in CAD system; and provides routine information to the public upon request.
Performs other related work as required.
Participates in special details such as school crossings, transporting witnesses, and processing crime scenes.
Writes up various types of document reports; writes up missing persons reports and runaway juvenile incidents.
Assists a police officer in any non-hazardous situations and responds to any request for help.
Investigates motor vehicle accidents, writes accident reports and issues accident summons, if successfully completed the STEP training course.
STEP trained PSAs handle reports and investigation of hit and run accidents.
Runs checks on tags and carries message sheets of the subject is not present.
Responds to accidental injuries, dog bite calls, etc.
Assesses premises on burglary scenes and provides residents and business owners or staff with safety advice to prevent further burglaries.
If assigned to the Prisoner Processing Unit, processes prisoners by photographing and fingerprinting them; generates and maintains a local criminal data file on all prisoners.
If assigned to the Communications Unit, operates an emergency telephone switchboard receiving city calls; enters the calls for service in CAD system; and provides routine information to the public upon request.
Performs other related work as required.
Initial Minimum Requirements:
Eligible applicants will be notified by email of the date, time, and location of the written examination. If you meet the initial minimum requirements but do not receive a notification. You must email the recruiter at rdabalsa@miamigov.com by January 29, 2024. If you do not email the recruiter by the above date, we will understand that you are no longer interested in the job. We will not administer a make-up if you do not notify the recruiter that you did not receive the written exam scheduling email.
A Preparation Guide for the written examination is available to assist applicants that meet the initial minimum requirements in preparing for the examination components. Click below to download the Preparation Guide:
NOTE #1: Failure to keep appointments at any phase of the selection process may result in disqualification.
Please Read Carefully- Education: A high school diploma or its equivalent, or higher. Foreign documents must have credential evaluations attached. Translations are not accepted in lieu of evaluations.
AND
- Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application, however prior to appointment a State of Florida Driver's License (Class E or higher) must be presented.
Applicants who meet the initial minimum requirements will be invited to the written examination.
WRITTEN EXAMINATION: Applicants that meet the initial minimum requirements will be emailed individual notifications detailing how to use the self-scheduling feature on governmentjobs.com (to schedule their exam date/time appointment) once the recruiter has verified that they meet the initial minimum requirements. Applicants are required to pass the written examination in order to be placed on the eligible list. The Public Service Aide Written Examination consists of the following components:
- Listening Comprehension
- Verbal Comprehension
Eligible applicants will be notified by email of the date, time, and location of the written examination. If you meet the initial minimum requirements but do not receive a notification. You must email the recruiter at rdabalsa@miamigov.com by January 29, 2024. If you do not email the recruiter by the above date, we will understand that you are no longer interested in the job. We will not administer a make-up if you do not notify the recruiter that you did not receive the written exam scheduling email.
A Preparation Guide for the written examination is available to assist applicants that meet the initial minimum requirements in preparing for the examination components. Click below to download the Preparation Guide:
PSA Preparation Guide
Please print the PSA Preparation Guide or save it for your reference.
SELECTION STEPS: In addition to meeting the initial minimum requirements listed above and passing the written examination, all applicants may be subject to the successful completion of the following criteria to be considered for appointment: A stringent background investigation including Criminal Records Check; Fingerprint Check; Polygraph examination; Driving Record Check; toxicology screening and a post-offer medical examination.
NOTE #1: Failure to keep appointments at any phase of the selection process may result in disqualification.
Applicants, including City of Miami employees, must upload and submit attached copies of the following documents with the employment application. Please be sure to attach all required documents to your employment application each time you apply. Uploaded documents remain in your online profile but they will not attach automatically and you will be deemed ineligible without the proper documentation.
ALL DOCUMENTS SUBMITTED MUST BE CLEAR, LEGIBLE, AND IN PROPER FORMAT.
THE FOLLOWING DOCUMENT(S) ARE REQUIRED AT TIME OF APPLICATION:
- Proof of education in the form of diploma, degree or transcripts. Foreign diplomas/degrees must be submitted with a credential evaluation report from an approved credential evaluation agency*. Translations of diploma/degrees are not accepted. Audit/Academic reports are not accepted as substitutions for college transcripts.
- Driver's License: A Valid Driver's License from any state (Equivalent to a State of Florida Class E) may be utilized upon application, however prior to appointment a State of Florida Driver's License (Class E or higher) must be presented.
*Approved Credential Evaluation Agencies:
Credential evaluation reports showing the United States equivalency for academic credentials earned in other countries may be provided by:
- An accredited four-year college or university in the United States, OR
- A current member of the National Association of Credential Evaluation Services (NACES), OR
- A current member of the Association of International Credential Evaluators (AICE), OR
- A recognized Professional Organization
For additional list of approved credential evaluation agencies visit the Florida Department of Education
It is the applicant's responsibility to ensure that all required documents submitted with the employment application are in a format that is acceptable, clear and legible for eligibility determination or risk being disqualified.
Applicants, including City of Miami employees, must completely detail their work experience on the employment application or risk being disqualified. Resumes are not required and will not be reviewed in place of the employment application.
It is the applicant's responsibility to update their online profile with personal data, work experience, education, and certifications, when submitting application(s), failure to do so may result in disqualification.
Applicants must provide a valid email address in order to receive notification of eligibility.
Veterans Preference: Veterans Preference is awarded in accordance with Florida State Statute 295.07. If veteran's preference is being claimed, it must be indicated on the application form and proper documentation, including all forms DD-214 (Member 4) and the applicable FDVA- Veteran's Preference Certification Form(s) in accordance with rule 55A-7.013 - Documentation of Preference Claim, must be submitted with the employment application.
FDVA Certification Forms: Please complete the applicable Veterans' Preference Certification Form(s). Form(s) must be uploaded with your employment application along with acceptable proof of veterans' preference.
Form VP1: VETERANS' PREFERENCE CERTIFICATE
Form VP2: CURRENT MEMBER OF THE RESERVE CERTIFICATION
Form VP3: UNREMARRIED WIDOW or WIDOWER CERTIFICATE
Selection Preference for City Residents: In accordance with APM 2-02, applicants for classified positions who are City of Miami residents and new hires will receive preference in selection from interview ranking bands provided that any two (2) of the following documents are submitted with the employment application and again at time of interview:
A. Utility bill dated within 60 days of the date of submission
B. Valid Florida Driver License or State-issued I.D.
C. Property Tax Statement dated within 1 year of the date of submission
D. Properly executed valid lease agreement
E. Homestead Exemption dated within 1 year of the date of submission
F. Motor Vehicle Registration dated within 90 days of the date of submission
G. Official school records or transcripts, dated within 90 days of the date of submission
H. W-2 (or 1099) Tax Form dated within 1 year of the date of submission
City of Miami residents are granted selection preference over non-City of Miami residents within the same ranking band resulting from an interview process.
Selection Preference: Selection preference within the same ranking band resulting from an interview process will be granted in the following order: 1) preference eligible veterans, 2) active City of Miami employees, 3) City of Miami residents, 4) all others.
OPEN/COMPETITIVE
Salary : $38,235
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