What are the responsibilities and job description for the Meter Maintenance Technician position at City of McKinney?
Summary
WORKING FOR THE CITY OF MCKINNEY
Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That’s why we exist. Join us and start making a difference today.
OUR CORE VALUES
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO).
Summary Of Position
Under general supervision, the Meter Maintenance Technician will read water meters for new and ongoing service and accurately record consumption; to maintain meters and meter boxes; to replace meters; and to deliver disconnect notices to customers. Perform other functions as required.
Essential Functions/Knowledge, Skills, & Abilities
GENERAL EXPECTATIONS FOR ALL EMPLOYEES
In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.
MINIMUM QUALIFICATIONS
Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute. [CH1]
High School Diploma or GED.
Preferred Qualifications
PHYSICAL DEMANDS
Tasks involve the ability to exert heavy physical effort in heavy work, with greater emphasis on climbing and balancing, but typically also involving some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds); may occasionally involve heavier objects and materials (up to 100 pounds). Some tasks require visual and odor perception and discrimination and ability to visually discriminate numbers on the water meter. Frequently, sitting, standing, and walking for extended periods of time are expected
WORK ENVIRONMENT
There is limited exposure to environmental conditions. Task may require exposure to strong odors and/or smoke, traffic hazards, extreme heat/cold or extreme weather conditions.
The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.
WORKING FOR THE CITY OF MCKINNEY
Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. Proudly recognized on the Top Workplaces USA list by USA TODAY, our team is dedicated to making McKinney one of the best places to work, live, and raise a family. That’s why we exist. Join us and start making a difference today.
OUR CORE VALUES
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO).
Summary Of Position
Under general supervision, the Meter Maintenance Technician will read water meters for new and ongoing service and accurately record consumption; to maintain meters and meter boxes; to replace meters; and to deliver disconnect notices to customers. Perform other functions as required.
Essential Functions/Knowledge, Skills, & Abilities
GENERAL EXPECTATIONS FOR ALL EMPLOYEES
In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.
- Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
- Contribute to a positive work culture.
- Maintain regular and reliable attendance.
- Ability to assess his/her work performance or the work performance of the team.
- Contribute to the development of others and/or the working unit or overall organization.
- Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
- Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.
- Reads water meters and maintains a high level of accuracy (99.9% MONTHLY) in a timely manner for billing customers.
- Performs Water meter and Meter Box exchanges, as well as maintenance.
- Verifies electronic identification number (400 per day) for accuracy of billing.
- Operate department’s equipment for maintenance (Hand tools, power tools, Vac Trailer)
- Operates ArcGIS to pinpoint locations of meters.
- Completes billing re-read service orders utilizing Microsoft OneDrive and Adobe Acrobat functions.
- Performs manual tasks to include digging, replacing fill, climbing, kneeling, and lifting.
- Performs disconnection/reconnection of water service on delinquent accounts.
- Communicates with the public on a daily basis.
- May occasionally be required to drive a city issued vehicle to and from work locations as assigned by Crew Leader/Supervisor.
- Complies with all written City policies and procedures.
- Adheres to assigned work schedule as outlined in City and department attendance policies and procedures.
- Perform other duties as assigned or directed.
- Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
- Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
- Ability to produce desired work outcomes, including quality, quantity, and timeliness.
- Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
- Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates and customers with respect.
- Build professional relationships with internal staff and customers.
- Offer flexibility and adaptability, especially during times of change.
- Communicate effectively both orally and in writing.
- Must know the operational characteristics of water meters and the principles and practices of water meter repair.
- Must know basic water meter installation procedures and the methods and techniques of meter reading.
- Must understand the principles and practices of safe money handling activities.
- Must know occupational hazards and standard safety practices.
- Must be able to investigate, locate and repair water meter leaks.
- Must be able to operate computerized meter reading equipment and be able to identify new meters in residential areas.
- Ability to read a variety of water meters.
- Skill to deal tactfully and effectively with water customers and respond to requests and inquiries from the general public.
- Work independently in the absence of supervision.
- Maintain effective audio-visual discrimination and perception.
- Ability to operate assigned equipment.
- Must be able to make sound decisions using good judgment and making observations.
- Ability to work with Utility Billing office to aid in Customer Concerns/Issues.
MINIMUM QUALIFICATIONS
Any work related experience resulting in acceptable proficiency levels in the below Minimum Qualifications may be an acceptable substitute. [CH1]
High School Diploma or GED.
Preferred Qualifications
- One (1) year of experience in water meter reading preferred.
- Must pass a drug screen and background check.
- Must have valid Class C Texas Driver’s License.
PHYSICAL DEMANDS
Tasks involve the ability to exert heavy physical effort in heavy work, with greater emphasis on climbing and balancing, but typically also involving some combination of stooping, kneeling, crouching, and crawling, and the lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds); may occasionally involve heavier objects and materials (up to 100 pounds). Some tasks require visual and odor perception and discrimination and ability to visually discriminate numbers on the water meter. Frequently, sitting, standing, and walking for extended periods of time are expected
WORK ENVIRONMENT
There is limited exposure to environmental conditions. Task may require exposure to strong odors and/or smoke, traffic hazards, extreme heat/cold or extreme weather conditions.
The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.