What are the responsibilities and job description for the Meter Technician position at City of Lancaster?
Summary
The City of Lancaster is seeking a dependable, detail-oriented, and customer-focused Meter Technician to join our Meter Reading team.
This position is responsible for reading residential and commercial water meters, recording water consumption, inspecting meters and connections, identifying abnormal usage or potential problems, and performing service turn-ons and turn-offs as assigned.
The ideal candidate is comfortable working independently in the field, driving established routes, working outdoors in varying weather conditions, interacting professionally with residents, and maintaining accurate records that support the City’s utility billing operations
At the City of Lancaster, we serve our community with PRIDE:
Productivity – Take ownership of assigned routes and complete work accurately and efficiently.
Resourcefulness – Use available information and tools to identify concerns and help resolve problems.
Integrity – Maintain accurate records, act ethically, and be proud of the work that has your name on it.
Dedication – Provide dependable service and remain committed to the success of the team and community.
Excellence – Work collaboratively and continuously strive for quality, accuracy, and improvement.
Essential Duties And Responsibilities
This position has no supervisory responsibilities.
Education and/or Experience
High school diploma or General Education Development (GED) certificate is required.
The Successful Candidate Should Demonstrate The Ability To
Work may involve exposure to outdoor weather, wet or humid conditions, extreme temperatures, moving mechanical equipment, fumes or airborne particles, vibration, and other field conditions.
Certificates, Licenses, Registrations
A valid Class C Driver’s License is required. Meter Technician
Driving is an essential function of this position due to assigned meter-reading routes and service activities.
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our benefits page.
01
This position requires a valid Class C Driver’s License. Which statement best describes your current driver’s license and driving record status?
Which statement best describes your experience with meter reading, utilities, water service, field inspection, or similar work?
This position requires working independently on assigned routes and accurately recording meter readings and service information. Which statement best describes your experience?
Meter Technicians may interact with residents regarding water service or usage concerns. Which statement best describes your customer service experience?
This position involves outdoor work in varying weather conditions and may require walking, bending, kneeling, crouching, and lifting. Which statement best describes your comfort level?
The City of Lancaster is seeking a dependable, detail-oriented, and customer-focused Meter Technician to join our Meter Reading team.
This position is responsible for reading residential and commercial water meters, recording water consumption, inspecting meters and connections, identifying abnormal usage or potential problems, and performing service turn-ons and turn-offs as assigned.
The ideal candidate is comfortable working independently in the field, driving established routes, working outdoors in varying weather conditions, interacting professionally with residents, and maintaining accurate records that support the City’s utility billing operations
At the City of Lancaster, we serve our community with PRIDE:
Productivity – Take ownership of assigned routes and complete work accurately and efficiently.
Resourcefulness – Use available information and tools to identify concerns and help resolve problems.
Integrity – Maintain accurate records, act ethically, and be proud of the work that has your name on it.
Dedication – Provide dependable service and remain committed to the success of the team and community.
Excellence – Work collaboratively and continuously strive for quality, accuracy, and improvement.
Essential Duties And Responsibilities
- Walks and/or drives an assigned route to obtain readings from residential and commercial water meters.
- Reads meter dials and accurately records water consumption information.
- Inspects water meters and connections for defects, damage, irregularities, or unauthorized connections.
- Documents irregularities requiring additional service or follow-up.
- Verifies meter readings when abnormal water consumption is identified.
- Researches and records possible reasons for fluctuations in water usage.
- Reports suspicious or unusual water consumption to the Utility Billing Manager.
- Turns water service off for nonpayment or at vacant properties as directed.
- Turns water service on for new occupants or customers as assigned.
- Maintains and returns route information and records to the business office for billing purposes.
- Safely operates assigned City vehicles and equipment.
- Uses hand tools, shovels, and other equipment necessary to complete assigned meter-related work.
- Provides courteous and professional customer service when interacting with residents, customers, and City employees.
- Maintains regular and reliable attendance.
- Performs other related duties as assigned.
This position has no supervisory responsibilities.
Education and/or Experience
High school diploma or General Education Development (GED) certificate is required.
The Successful Candidate Should Demonstrate The Ability To
- Read and understand basic instructions, correspondence, and work-related information.
- Maintain accurate meter readings and route records.
- Communicate professionally with residents, customers, coworkers, and supervisors.
- Perform basic mathematical calculations involving whole numbers, fractions, decimals, rates, ratios, and percentages.
- Follow written and verbal instructions.
- Exercise sound judgment when identifying abnormal usage or meter-related concerns.
- Work independently while maintaining productivity and accuracy.
- Safely operate hand tools, shovels, work trucks, and other equipment associated with the position.
- Work outdoors in changing weather conditions.
Work may involve exposure to outdoor weather, wet or humid conditions, extreme temperatures, moving mechanical equipment, fumes or airborne particles, vibration, and other field conditions.
Certificates, Licenses, Registrations
A valid Class C Driver’s License is required. Meter Technician
Driving is an essential function of this position due to assigned meter-reading routes and service activities.
The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.
To learn more details, vist our benefits page.
01
This position requires a valid Class C Driver’s License. Which statement best describes your current driver’s license and driving record status?
- I currently possess a valid Class C Driver’s License and my driving record meets the City’s driving requirements.
- I currently possess a valid Class C Driver’s License, but I am unsure whether my driving record meets the City’s requirements.
- I currently possess a valid Class C Driver’s License, but my driving record may not meet the City’s requirements.
- I do not currently possess a valid Class C Driver’s License.
Which statement best describes your experience with meter reading, utilities, water service, field inspection, or similar work?
- I have direct professional experience reading meters, inspecting utility equipment, or performing water/utility field work.
- I have related field, maintenance, route, construction, or inspection experience that includes some similar duties.
- I have limited direct experience but am comfortable learning meter reading and utility procedures.
- I do not have related experience.
This position requires working independently on assigned routes and accurately recording meter readings and service information. Which statement best describes your experience?
- I regularly work independently in the field and maintain accurate records, readings, logs, or route information.
- I have some experience working independently and maintaining records but may need guidance with new systems or procedures.
- I have limited experience but am organized, detail-oriented, and comfortable learning.
- I prefer work that requires close supervision and minimal recordkeeping.
Meter Technicians may interact with residents regarding water service or usage concerns. Which statement best describes your customer service experience?
- I regularly interact with customers or residents and am comfortable handling questions or concerns professionally.
- I have customer service experience and can handle routine questions while seeking assistance with more complex concerns.
- I have limited customer service experience but am comfortable communicating professionally and willing to learn.
- I prefer a position with minimal customer interaction.
This position involves outdoor work in varying weather conditions and may require walking, bending, kneeling, crouching, and lifting. Which statement best describes your comfort level?
- I am fully comfortable performing physically active outdoor field work as a regular part of my job.
- I have performed similar work and am generally comfortable with these duties and conditions.
- I have limited experience with physically demanding outdoor work but am willing to perform the required duties.
- I prefer work that is primarily indoors or less physically demanding.
- Required Question