What are the responsibilities and job description for the Warner Park Community Recreation Center Building Attendant (Hourly) position at City of Madison, WI?
General Description
This year-round, hourly position performs a broad range of facility maintenance, custodial, and customer service functions at Warner Park Community Recreation Center (WPCRC). A WPCRC Building Attendant is responsible for preparing the WPCRC for operation, performing all custodial duties, and assisting with community programs, open gyms, fitness room orientations, special events, and front desk operations. This work is performed independently and requires night, early evening, and weekend availability.
HOURS: This is year-round part-time work, approximately 10-20 hours per week, including nights and weekends. Work assignments vary from week to week with hours based on scheduled events. Minimum number of hours in any given week are not guaranteed.
This position does not require a driver's license.
The current recruitment is to fill three (3) vacant positions. This recruitment may be used to fill additional WPCRC Building Attendant vacancies that occur within the next three (3) months.
Black, Indigenous, people of color, women, trans, nonbinary, and individuals with disabilities are encouraged to apply. We value the unique blend of lived experiences and diverse perspectives that comes from non-traditional education pathways and the variety of transferrable skills each candidate brings to the table. We value diversity, equity, inclusion, and belonging. Even if every item on the job posting doesn’t match your experience perfectly, we encourage you to apply and share how your skills and experience can best serve our community.
Examples of Duties and Responsibilities
Custodial Duties
- Maintain floors, carpets, and stairways by sweeping, vacuuming, scrubbing, and mopping.
- Collect and remove trash and refuse from wastebaskets, trash boxes, and other refuse/recyclable containers and properly dispose of those wastes.
- Clean and maintain rooms by dusting, scrubbing, and polishing shelves, furniture, fabric partitions, bathroom fixtures, ceilings, and other equipment and/or appliances.
- Operate the power scrubber and shovel snow from the building entrance.
- Perform receptionist duties and provide information about departmental services and programs.
- Assist the public, employees, or any other internal or external customers by responding to inquiries in person and by phone.
- Assist public in completing forms and applications.
- Maintain manual and computerized records.
- Use computers and typewriters to compose/create a variety of documents.
- Collect fees, issue receipts, and perform monetary transactions.
- Serve angry, upset, and/or disoriented individuals with tact and discretion.
- Set up and take down tables and chairs for rentals.
- Operate and troubleshoot Public Address (P.A.) systems and audio-visual equipment.
- Exercise personal judgment and initiative in resolving conflicts.
- Respond to the needs of rental customers and caterers.
- Enforce WPCRC rules, regulations, policies, and procedures.
- Check locker rooms and bathrooms, and patrol building activities.
- Establish a positive, safe, and fun environment for youth participating in open gym and game room time.
- Develop positive relationships with youth, WPCRC members, and staff.
- Keep gym floor, bleachers, and storage room clean.
- Assist with community programs, open gyms, fitness room orientations, and special events.
Minimum Qualifications
All applicants will be considered for this position. Based on the number of applications, random selection may be used to determine who moves forward in the process.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to effectively work with multicultural communities.
The City of Madison strives to provide exceptional customer service to all its residents and visitors. Therefore, successful candidates will have demonstrated ability to effectively work with multicultural communities.
Special Requirements
Employees must be available for part-time work year-round as required.
Physical Requirements:
Physical Requirements:
- Employees in this classification must be able to lift up to 50 pounds on their own and heavier objects with assistance of others.
- Work may be performed outdoors in all types of weather, including adverse weather conditions.
- The payroll title for this position is Olbrich Gardens Attendant (Hourly)