Monona Terrace Event Services Manager

Monona Terrace Community and Convention Center is looking to hire an Event Services Manager with a high standard for customer service to lead the dedicated staff within the Event Services team. This is responsible professional supervisory and event coordination work developing operational policies, systems and procedures, and performing and/or overseeing the performance of all event service activities. The work is characterized by great attention to detail, the exercise of independent judgment, overall supervision of events, the coordination of multiple tasks at one time, collaboration with other work units within and outside the Convention Center, and maintenance of high standards of customer service. The work is performed under the general supervision of the Monona Terrace Associate Director.

The standard work schedule is 38.75 hours per week, and this position is eligible for overtime compensation.

IMPORTANT: THERE IS ONE (1) SUPPLEMENTAL ESSAY QUESTION ON THE JOB POSTING.

YOU MUST ATTACH YOUR ANSWER IN THE ATTACHMENTS SECTION OF YOUR APPLICATION.

Minimum Qualifications

• Four (4) years of responsible experience coordinating conventions, consumer shows and banquets, including at least one (1) year of experience involving responsibility for planning, organizing, coordinating and supervising/leading major events in a multi-faceted facility.

OR

• Three (3) years of responsible experience coordinating conventions, consumer shows and banquets, including at least one (1) year of experience involving responsibility for planning, organizing, coordinating and supervising/leading major events in a multi-faceted facility. AND
• Certified Meeting Professional (CMP) certification or degree in business administration, hotel and restaurant management, public administration, or other closely related field.

Department

Monona Terrace Community and Convention Center

Opening Date

08/28/2025

Closing Date

9/11/2025 11:59 PM Central