Recreation Site Leader - Front Office

Position Information: This position is responsible for performing routine administrative support duties for the recreation team.  Duties include registering participants, preparing marketing materials both in print & multi-media; filing and copying a variety of materials; entering and reconciling data; typing; answering telephones; scheduling service requests; cashiering; providing customer service; and scheduling events and meetings.  Candidate should possess problem-solving skills, strong verbal and communication skills, and ability to identify innovative solutions to optimize office operations.

This position works various hours, between 8-5pm. This is a part time position with the possibility of up to 29 hours a week.
 
**A pre-employment background check will be conducted.

• Perform clerical duties, utilizing standard office equipment, to include: screening incoming calls; taking and transmitting messages; maintaining calendars; scheduling meetings; making photocopies; performing data entry; faxing documents; keyboarding; and word processing; multi-line phone system.
• Processes, receives, sorts, and distributes a variety of correspondence, deliveries, and mail.
• Responds to requests for information from the general public and/or other interested parties; answers routine questions; and directs visitors to appropriate locations.
• Files documents alphabetically, numerically, or by other prescribed methods.
• Monitors and restocks office supplies and materials.
• Assists with preparing and reconciling a variety of basic reports in assigned area of responsibility.
• Assists with customer registration processes and performs accurate cash handling duties, including collecting payments, issuing receipts, and reconciling daily transactions.
• Assists with marketing efforts, including creating Facebook posts, designing flyers, and drafting press releases to promote programs and events. 
• Performs other duties of a similar nature or level.

• Customer service principles; 
• Cash handling skills;
• Accounting principles;
• Modern office procedures, methods, and equipment; 
• Office Suite: Word, Excel, Powerpoint;
• Marketing principles;
• Marketing software: Canva, Publisher, Mailchimp;
• Basic filing and recordkeeping principles.

• Understand and give verbal and written instructions;  
   Communicate effectively and professionally, verbally and in writing;  
   Work in cooperation with other employees, participants and the public;  
   Provide customer service;  
• File and type;

• High School Diploma or GED; and up to 1 year of general office experience;
• Pass criminal background check as a prerequisite of employment;

Salary : $18 - $22