What are the responsibilities and job description for the Account Clerk I – Water Accounting position at City of Livonia, MI?
The City of Livonia is an Equal Opportunity Employer
SALARY INFORMATION
$51,064.00 - 56,534.40 Annually
- Starting Salary: $51,064.00
- After Six Months of Successful Employment: $51,937.60
- After One Year of Successful Employment: $52,790.40
- Maximum salary is achieved after three successful years of employment
NOTE: Annual salary adjustments may also occur, based on collective bargaining agreements.
JOB RESPONSIBILITIES
An employee in this classification handles all customer or resident inquiries, in person or by telephone, concerning questions or complaints about regular or final water billings and automatic payments.
An employee in this classification is responsible for:
- Issuing receipts for payment received at a register and processing payments and billing adjustments in the computer daily
- Opening the mail
- Generating out-of-cycle bills
- Processing automatic payments against billing stubs
- Tracking and maintaining records of deposits for tools, taps, and meters
- Entering data into a computer
- Reviewing data for accuracy before issuing billing statements
- Preparing memos, letters, or other correspondence; and maintaining historical files
- Resolving customer complaints with tact and thoroughness
- Running reports using financial software, create and maintain Excel spreadsheet
- Performing related bookkeeping duties
- Other duties as assigned
MINIMUM QUALIFICATIONS AND APPLICATION PROCESS
By closing date of this announcement, applicants must:
- Be a citizen of the United States or resident alien with the right to work in the United States; and
- Have a high school diploma or a valid equivalency certificate; and
- Have a minimum of one-year full-time paid work experience within the past three years in the use of computer menus and entering of data into computerized software programs; and
- Have had a minimum of two years of full-time paid accounting, bookkeeping or related clerical experience, including experience with office machines and Excel; OR have two years of college business courses or business school training; OR have an equivalent combination of education and experience; and
- Have the ability to respond to customers via telephone and in-person in a courteous manner; and, work independently in resolving issues.
NOTE: Unofficial proof of high school diploma or valid equivalency and college transcripts must be submitted at the time of application. Official high school diploma or valid equivalency and official degree or official transcripts must be submitted at the time of interview.
PARTS OF EXAMINATION AND WEIGHTS
Written Test - 60% Interview - 40%*
- A minimum of the top 15 highest scoring candidates on the written test will be invited to the interview. Applicants must pass the written test and interview in order to be placed on the eligible list.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
- Accounting and spreadsheet software
- Multi-task in an environment of frequent interruptions
- Read and interpret documents such as operating instructions and procedure manuals
- Write routine reports and correspondence
- Calculate figures and amounts such as interest, percentages, and allocations
- Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Deal with problems involving several concrete variables in standardized situations
NOTE: At the time of appointment, applicants are required to pass a pre-employment medical examination conducted by a physician authorized by the City of Livonia
PURPOSE: The purpose of this examination is to establish an eligible list to fill current, future, regular, and/or temporary vacancies.
HOW TO APPLY: Applications can be completed anytime online at www.governmentjobs.com/careers/livonia. If work experience and/or specific skills are listed as qualifications, it will be the responsibility of the applicant to describe their experience and/or skills sufficiently in the Education and Work Experience sections of the application so that it may be determined if they meet the stated qualifications. Applicants who do not comply will be disqualified from further consideration. Attachments or resumes are not accepted in place of completing the information requested on the official application. Applicants will be notified by e-mail of the next steps in the examination process.
PROBATIONARY PERIOD: Appointees must satisfactorily complete a six-month probationary period before the appointment will be considered regular.
The following is a brief overview of the benefits offered for this position. A new employee orientation will occur for each new, regular employee and will include detailed information about the benefit offerings. The benefits listed below are for full-time employees. Part-time employees are eligible for benefits but the amount of benefit will differ from what is listed below.
PAID TIME OFF
Employees receive vacation and sick time based on their years of service. New employees accrue vacation and sick time at a rate of eight hours per month. Upon completion of the six-month probationary period, employees are also entitled to four personal business days each year.
There are fourteen paid holidays each calendar year: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Good Friday, Memorial Day, Juneteenth, Fourth of July, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.
MEDICAL BENEFITS
Medical and prescription drug coverage is offered through Blue Cross Blue Shield of Michigan. An employee has the choice between four plans and pays a monthly premium determined annually during each open-enrollment period which is in January of each year. New employees are eligible for medical coverage the first of the month following 30 days of employment.
The City also allows full-time employees who have health insurance through another provider to opt out of the City’s medical coverage and receive $1,000 per year (paid monthly) in lieu of coverage.
DENTAL & VISION
Dental and vision insurance are also available for regular employees through Delta Dental and EyeMed, respectively. The employee pays a monthly premium determined annually during each open-enrollment period which is in January of each year. New employees are eligible for these insurances the first of the month following employment.
LIFE INSURANCE
The City covers the premium of a Life Insurance policy in the amount of one times the annual base salary plus $2,000.00 for full-time employees. Coverage begins the first of the month following 30 days of employment.
DEFINED CONTRIBUTION PLAN
The City offers a Defined Contribution (401a) plan which is currently administered by Empower Retirement. Employees contribute 4.5% with a contribution rate of 13% from the City. Contributions for new employees begin six months from the date of hire. The City’s contributions and earnings on those contributions are vested after four years of service.
Employees who wish to contribute more than 4.5% can open a Deferred Compensation (457) plan which is also administered by Empower Retirement.
RETIREMENT HEALTH SAVINGS PLAN
The City has established a Retirement Health Savings Plan for employees to assist with healthcare related costs in retirement. The Employee contributes 2% of their pay and the City contributes $100 per paycheck to this Plan. The City’s contributions and earnings on those contributions are vested after four years of service.
CLOTHING VOUCHER
Each regular, general employee who does not otherwise receive a clothing allowance and has completed the six-month probationary period is eligible for a $125 clothing voucher each fiscal year to purchase departmental-approved clothing.
JACK E. KIRKSEY RECREATION CENTER MEMBERSHIP
All regular employees are eligible for a complimentary membership to the Jack E. Kirksey Recreation Center. Employees may also pay the difference in cost to upgrade their membership to add additional members of their household.
VOLUNTARY SUPPLEMENTAL BENEFITS
Employees are eligible to enroll in the City’s voluntary supplemental benefit program which offers accident, critical illness, hospital indemnity, and short-term disability coverage along with, identity theft protection and legal assistance.
PAID TIME OFF
Employees receive vacation and sick time based on their years of service. New employees accrue vacation and sick time at a rate of eight hours per month. Upon completion of the six-month probationary period, employees are also entitled to four personal business days each year.
There are fourteen paid holidays each calendar year: New Year’s Day, Martin Luther King Jr. Day, President’s Day, Good Friday, Memorial Day, Juneteenth, Fourth of July, Labor Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Eve.
MEDICAL BENEFITS
Medical and prescription drug coverage is offered through Blue Cross Blue Shield of Michigan. An employee has the choice between four plans and pays a monthly premium determined annually during each open-enrollment period which is in January of each year. New employees are eligible for medical coverage the first of the month following 30 days of employment.
The City also allows full-time employees who have health insurance through another provider to opt out of the City’s medical coverage and receive $1,000 per year (paid monthly) in lieu of coverage.
DENTAL & VISION
Dental and vision insurance are also available for regular employees through Delta Dental and EyeMed, respectively. The employee pays a monthly premium determined annually during each open-enrollment period which is in January of each year. New employees are eligible for these insurances the first of the month following employment.
LIFE INSURANCE
The City covers the premium of a Life Insurance policy in the amount of one times the annual base salary plus $2,000.00 for full-time employees. Coverage begins the first of the month following 30 days of employment.
DEFINED CONTRIBUTION PLAN
The City offers a Defined Contribution (401a) plan which is currently administered by Empower Retirement. Employees contribute 4.5% with a contribution rate of 13% from the City. Contributions for new employees begin six months from the date of hire. The City’s contributions and earnings on those contributions are vested after four years of service.
Employees who wish to contribute more than 4.5% can open a Deferred Compensation (457) plan which is also administered by Empower Retirement.
RETIREMENT HEALTH SAVINGS PLAN
The City has established a Retirement Health Savings Plan for employees to assist with healthcare related costs in retirement. The Employee contributes 2% of their pay and the City contributes $100 per paycheck to this Plan. The City’s contributions and earnings on those contributions are vested after four years of service.
CLOTHING VOUCHER
Each regular, general employee who does not otherwise receive a clothing allowance and has completed the six-month probationary period is eligible for a $125 clothing voucher each fiscal year to purchase departmental-approved clothing.
JACK E. KIRKSEY RECREATION CENTER MEMBERSHIP
All regular employees are eligible for a complimentary membership to the Jack E. Kirksey Recreation Center. Employees may also pay the difference in cost to upgrade their membership to add additional members of their household.
VOLUNTARY SUPPLEMENTAL BENEFITS
Employees are eligible to enroll in the City’s voluntary supplemental benefit program which offers accident, critical illness, hospital indemnity, and short-term disability coverage along with, identity theft protection and legal assistance.
Salary : $51,064 - $56,534