Deputy Human Services Director

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Are you seeking a dynamic career opportunity in a picturesque setting? Look no further than here at the City of Lebanon! Nestled in the heart of the Upper Valley, Lebanon offers the perfect blend of professional growth and an exceptional quality of life. The City of Lebanon boasts a vibrant and thriving community, with excellent schools, diverse cultural events, and a strong sense of community. Surrounded by the stunning landscapes of New England, Lebanon is a haven for outdoor enthusiasts. Enjoy hiking, biking, skiing, and kayaking, all within minutes of your doorstep. The changing seasons bring a fresh perspective and endless recreational opportunities.

With a diverse economic engine, driven by a unique combination of health institutions, education, corporate headquarters, high tech/bio tech industry, local businesses, and a robust year-round tourist industry based on the plentiful natural resources of the area, Lebanon is an extremely desirable destination. Lebanon's strategic location provides easy access to major cities like Boston, MA, and Montreal, Canada. Enjoy the tranquility of small-town living, while being just a short drive away from metropolitan excitement.

Why Join Us?

• Innovative Work Environment: Be part of a forward-thinking organization that values creativity, collaboration, and continuous improvement. We encourage innovative ideas and provide the resources to bring them to life.
• Career Development: We are committed to your professional growth. Benefit from ongoing training, continuing education, and opportunities for advancement within the City. Your success is our success.
• Work-Life Balance: We understand the importance of a healthy work-life balance. Our flexible work schedules, generous paid time off, comprehensive benefit package, and family friendly policies, ensure that you have the time to enjoy all that Lebanon has to offer. Our low cost, full range of benefits are designed to support your well-being and work-life balance.
• Community Involvement: Make a difference in the community where you work. We support and participate in local initiatives, encouraging our employees to engage in volunteer activities and community projects.

The City of Lebanon is looking for an experienced professional to join the Human Services Department as the Deputy Human Services Director. Although the position is not anticipated to be vacant until June 15, the City seeks to have the successful candidate begin employment a short time prior to that date to allow for transition and overlap. The Deputy Human Services Director provides administrative support to the Director of Human Services, with an emphasis on helping to administer general assistance in a timely, professional, and respectful manner. The employee greets the public, provides appropriate information and referrals, and assists in determining eligibility for the City of Lebanon’s General Assistance Program in accordance with the City’s General Assistance Program Guidelines and State Statutes. The employee also represents Lebanon Human Services at community meetings and coordinates activities with outside agencies/organizations.

Responsibilities include, but are not limited to:

Minimum Qualifications:

Education, Training, and Experience:

• Bachelors Degree in Social Work, Human Services, or related field
• Minimum of five years’ experience in a social service agency or related organization, preferably with both direct client service and administrative experience.

Other combinations of education and experience that qualify an individual to perform the requisite job duties and responsibilities may be considered.

Licenses and Certifications:

• Valid driver’s license.

Knowledge, Skills, and Abilities (KSA’s) for Position:

An employee in this class must have the following knowledge, skills, and abilities upon application:

Knowledge:

• Knowledge of City, State and Federal laws/regulations concerning welfare programs.
• Knowledge of Federal and State benefit programs.
• Knowledge of social services delivery system in the Upper Valley.

Skills:

• Excellent technology skills, including the use of word processing and spreadsheet programs, and the use of City and State computer programs.
• Excellent recordkeeping skills, attention to detail, and accuracy.
• Trauma-informed and de-escalation skills.

Ability:

• Ability to work effectively with clients, using a trauma-informed approach, while maintaining personal and professional boundaries.
• Ability to work effectively with the general public, government officials, public and private social service organizations, and businesses, while maintaining personal and professional boundaries.
• Ability to work independently and with minimal supervision; ability to prioritize work; ability to apply critical thinking and sound judgment in problem solving to address client and City needs.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to walk, stand, sit, talk, and hear; operate office equipment; pick up paper, files, and other common office objects. Ability to view computer screens and work with details for extended periods of time. Must occasionally move or lift objects weighing up to 30 pounds.

• Remain Stationary: More than 2/3
• Move: Up to 2/3
• Communicate: More than 2/3
• Operate: More than 2/3
• Ascend/Descend: Up to 1/3
• Position Self: Up to 1/3
• Reach: More than 2/3
• Distinguish: More than 2/3
• Vibration: None
• Move up to 10 pounds: Frequently
• Move up to 30 pounds: Occasionally
• Move up to 60 pounds: Seldom
• Move up to 100 pounds: Never
• Move more than 100 pounds: Never

Hours of Work:

Monday - Friday, 8 AM - 4 PM. Required to attend community meetings and events as needed.

Join us at the City of Lebanon and discover a place where your career can flourish while you enjoy a fulfilling lifestyle. Apply today and be part of a team that values your skills, passions, and well-being. Your future starts here!