Animal Services Supervisor

Supervises the animal services department. Protects residents from and educates the community about stray or vicious animals and related diseases, works with animal shelter partnership; captures, impounds, relocates, and when necessary performs sedation and euthanasia, disposes of animals; and maintains records.

Required Additional Documents

Applicants will need to download the below required documents (Hiring Process Letter, Background Waiver and Physical Ability Waiver) to be submitted with the online application: Applications without these documents will be considered incomplete and will result in disqualification.

• Hiring Process Letter
• Background Waiver
• Physical Ability Waiver
  
  

Those forms will need to be completed, signed and notarized (where applicable), and then uploaded/attached with the application. Please do not submit other documents (including resumes, cover letters, transcripts, DD214s, etc). To submit the forms after your application has been submitted, send forms to this email address lpdrecruiter@leandertx.gov. All forms need to be completed and submitted prior to the closing date.

Once you have submitted all required forms, you will be sent an invitation link to create an account with Guardian Alliance; Complete the online personal history statement via the Guardian Alliance platform. You cannot proceed in the process without completing and submitting your personal history statement. A preliminary basic background check will be conducted and you will be notified if selected to continue to the physical test.

• Supervise animal services officers, ACO I, ACO II and ACO III
• Maintains animal services policy with current state law, Texas Department of State Health Services (DSHS) administrative law, city ordinances, current best practices and current procedures
• Provides necessary information to the city council to maintain city ordinances in line with state law, DSHS administrative law and best practices
• Coordinates frequent registration drives to improve animal registration
• Maintains contact with current and previously registered animal owners to maintain current registration
• Maintains accurate records of animal services activities and provides data to the administrative staff on animal services activity
• Coordinates community education material, events and activities
• Speaks to the public at education events, city council meetings and other community events
• Patrol an assigned area for stray, vicious or injured animals and respond to citizen complaints regarding same.
• Enforce laws and ordinances, and protect citizens and property.
• Share information and work with other law enforcement agencies as directed and appropriate.
• Provide field training relating to operational procedure ACO I, II and III's.
• Serve as city's local Rabies Control Authority as assigned.
• Maintain current knowledge of applicable laws and statutes, pending legislation, and conduct research to address new issues and their impact.
• Generate work shift schedule for all subordinates and self
• Maintain 24 hour on-call status as part of the assigned rotation
• License all animals within city limits.
• Maintain up to date registration of animals.
• Issue warnings and citations.
• Adopt pets to new owners.
• Perform sedation and euthanasia when necessary as well as emergency field operations of this nature.
• Investigate animal cruelty complaints.
• Conduct animal bite investigations and place animal into quarantine.
• Pick up live and dead animals to keep city free of road obstructions, health hazards, and stray animals.
• Process and submit animals for rabies testing, including the decapitation of animals as necessary.
• Attends meetings and works as liaison with regional animal shelter partnership.
• Works in conjunction with the animal shelter to develop strategies to reduce animal intake at the shelter.
• Will assist the police department support services supervisory staff in hiring, training and evaluation of animal services officer(s).
• Administers animal services division vehicle maintenance and the purchasing of all supplies and equipment.
• Proceeds with legal action against violators and testifies in court in animal related cases.
• Intercedes and coordinates conflict resolutions between community members regarding animal issues.
• Responds to and resolves animal related problems and crisis situations in person and when necessary by phone.
• Assists police staff in preparing, submitting, and administering monies for the animal services budget.
• Working with and mentoring animal services officers in reaching compliance goals for individual staff certifications and development.
• Seek out grant opportunities where applicable for the development of the program.
• Is responsible for the overall direction, coordination, and evaluation of a department or function. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Supervises one or more direct report, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  
  

Required Education and/or Experience:

Associate's degree (A.A.) or equivalent from two-year college or technical school; or five years related experience and/or training; one to two years experience as a supervisor; or equivalent combination of education and experience.

Preferred Education And/or Experience

Bachelor's degree (B.A. or B.S.) or equivalent from four-year college or technical school; five years related experience and/or training; two to five years experience as a supervisor; or equivalent combination of education and experience.

Certificates, Licenses, Registrations

Must have a Texas DSHS basic animal control certification or equivalent. If licensed with another state, must obtain the Texas DSHS basic animal control certification within 12 months of employment. Completes continuing education as required by the DSHS; maintains certification in euthanasia and chemical capture; TX Class C driver license minimum. Obtains basic instructor license within 2 years of starting position

Knowledge, Skills, And Abilities

Knowledge of departmental rules and regulations; applicable state; and local laws; city ordinances; and the use and care of vehicles, and specialized facilities and equipment. Skill/Ability to supervise field operations, establish and maintain effective working relationships with other law enforcement agencies, judicial officials, and the general public; analyze situation and adopt a quick, effective, and reasonable course of action; communicate effectively, both orally and in writing; prepare reports, operate computer with standard word processing and data inquiry software; and maintain appropriate necessary certifications, Texas drivers license applicable to job responsibilities, and good driving record. Normal speech, normal or corrected vision, and normal or corrected hearing.

Excellent communication skills needed to handle frequent citizen contact and communication with co-workers and subordinates. Must accurately articulate procedures, processes, and regulations to employees and patrons. Ability to handle irate or distressed patrons in a calming manner. Frequently deals with the public; communicates in person and over the telephone; provides information; explains animals services ordinances; obtains information concerning bites; handles irate or distressed citizens in a calm and effective manner. Assists people in the community in a positive, friendly and helpful way regarding pets' at large, lost pets, complaint and about pet behaviors. Address the public in a professional, friendly and attentive manner.

Equipment, Machines, Tools And Work Aids

Experience in using computer, typewriter, calculator, telephone, tape recorder, fax machine, copier, phones and postage machine.

Animal services vehicle, police radio, first aid equipment, animal services tools and equipment, and other equipment as required.Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must regularly lift and/or move up to 50 pounds, and occasionally lift or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration. The noise level in the work environment is usually loud (moderate, loud, very loud).

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other

Employee is required to work on call and overtime as the need arises, may have to answer subpoenaed appearances in court on employee's day off or before and/or after a regularly scheduled work shift