Seasonal Parking Compliance Officer

Description

Seasonal Parking Compliance Officers are uniformed, unarmed civilian personnel assigned to the Police Department and responsible for enforcing City parking ordinances. Working under the direction of the Patrol Supervisor, this position uses technology and independent judgment to support orderly parking operations within the Central Business District, City parking lots, and permitted beach areas during the peak summer season.

This role is well suited for individuals with strong technical aptitude and public service skills who enjoy working outdoors and interacting with the public, particularly those interested in public service, criminal justice, or municipal operations.

This recruitment will remain open until filled. Applications will be reviewed as received, and the City reserves the right to close the recruitment at any time.

Position Details:

Duration: April 13 – August 31

Compensation: $21.00 per hour

Schedule: Up to 32 hours per week

Examples of Duties

The principal duties and responsibilities of the Seasonal Parking Compliance Officer include but are not limited to:

Parking Enforcement and Compliance

• Patrol assigned areas of the City by vehicle or on foot to monitor compliance with parking ordinances.
• Identify violations related to time limits, permits, and restricted parking zones.
• Assist with the of vehicle immobilization devices (on vehicles with excessive outstanding violations in accordance with City code and Department policy.
• Provide factual and professional testimony at administrative hearings regarding issued citations and enforcement actions.

Technology and Administration

• Operate vehicle-mounted Automatic License Plate Recognition (ALPR) systems and electronic citation (E-Citation) software to identify and document parking violations.
• Utilize City databases and Microsoft Office applications to maintain accurate citation records and daily activity logs.
• Prepare detailed reports and documentation as required by the Patrol Supervisor.

Public Service and Conflict Resolution

• Respond to public inquiries regarding parking regulations and assist visitors with parking-related issues in beach and business districts.
• Employ de-escalation and conflict-resolution techniques when interacting with individuals disputing violations or immobilizationactions.
• Interpret and applyappropriate lawsand Department policies to provide clear information to themembers of thepublic.

Qualifications

Education/Age: Highschool diplomaor GED equivalent

Experience: Prior experience in compliance, security, or customer servicestronglypreferred.

Technical Skills: Proficiency with Microsoft Word and Excel; ability to learn specialized enforcement software and cloud-based systems quickly.

Communication: Exceptional skills in communicating effectively, both verbally and in writing, with a diverse public. Ability to communicate clearly and professionally, both verbally and in writing, with members of the public.

Judgment: Ability to remain calm, focused, and professional under pressure or in confrontational situations.

License: Valid Driver’s License with a satisfactory driving record.

Supplemental Information

Must successfully pass a Police Department pre-employment screening process.

The selected candidate must be able to work a flexible schedule, which may include evenings, weekends, holidays, and occasional overtime based on operational needs.

The City of Lake Forest is an Equal Opportunity Employer.

We welcome applicants of all backgrounds and experiences.