What are the responsibilities and job description for the Deputy Director Of Operations position at City of Kansas City, MO?
Company Description
The City of Kansas City, MO, is the official governing body serving the diverse and vibrant communities within its boundaries. Committed to fostering an inclusive, safe, and thriving environment, the City provides essential services and infrastructure for its residents. As a governmental entity, the City values innovation, transparency, and collaboration to improve quality of life for all. Kansas City boasts a rich cultural heritage, a dynamic local economy, and a dedication to sustainable growth and development.
Role Description
This is a full-time, on-site role, located in Kansas City, MO, for a Deputy Director of Operations. The Deputy Director of Operations will oversee day-to-day operational activities, develop strategies to improve efficiency, and ensure compliance with policies and regulations. Key responsibilities include managing teams, overseeing operational functions, implementing process improvements, and collaborating across departments to achieve organizational goals. The role also involves analyzing performance metrics, managing budgets, and contributing to strategic planning. As a critical leadership position, the Deputy Director of Operations will play a pivotal role in driving departmental and city-wide success.
Qualifications
- Strong leadership, team management, and organizational development skills
- Experience in strategic planning, operational analysis, and performance management
- Proficiency in budgeting, financial management, and resource allocation
- Knowledge of local government operations, policy development, and regulatory frameworks
- Excellent verbal and written communication, negotiation, and stakeholder engagement skills
- Ability to identify and implement process improvements for operational efficiency
- Bachelor's degree criminal justice, public administration, or related field
- 8 years of correctional operations experience, including 5 years at a senior command level (Lieutenant or above)
- Facility transition or activation experience preferred; Master’s degree and certifications (CCHP, CJM) a plus
- Prior experience in a leadership or management role within government, public service, or a related sector
- Demonstrated commitment to diversity, equity, and inclusion in the workplace