Assistant to City Manager

Job Summary

Under the general direction of the City Manager or Assistant City Manager, the Assistant to the City Manager coordinates and participates in providing professional analysis, project coordination and advice to the City Manager. This position assists with coordinating data and communication for the City Manager’s office. The person filling this position will work independently in a highly organized manner with reasonable supervision and may be required to work evenings and overtime.

Duties and Responsibilities

The duties described below are indicative of what this position may be asked to perform; duties may be changed with or without notice.

• Provide leadership support to the City Manager and Executive staff by planning and recommending organizational policies and performance strategies; provides a variety of specialized complex administrative and management analysis to support decision-making and strategic direction.
• Participates in various projects and program operations; coordinates assigned activities with City departments, outside agencies, and the general public.
• Assists with preparing, publishing, and distributing data, workshop information, and internal measures for the City.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for continuation of employment.

Education and/or Experience

REQUIRED

• High School diploma or equivalent. Prefer Bachelor’s degree

• Valid Texas driver’s license and acceptable driving record

• Must have previous customer service experience, and project coordination experience

• Strong background in putting together analytics.

• Strong background in research.

PREFERRED

• Minimum of three (1) years of customer focused analytics.

• Knowledge of federal, state, and municipal laws and procedures.

• Experience in public relations

SKILLS & ABILITIES

• Excellent written and oral communication skills. Experience in preparing detailed oral, written, and audiovisual reports and presentations.

• Good math skills and experience working with numbers.

• Strong organizational skills for prioritizing work, job efficiency, and meeting deadlines.

• Create and maintain professional, effective working relationships with employees, elected officials, the public, and other departments and agencies.

• Strong research and analysis skills

• Strong working knowledge and experience with Microsoft Word, Excel, PowerPoint, Gmail, and Internet browsers such as Internet Explorer and Google Chrome.

• Ability to maintain confidentiality.

REASONING ABILITIES

• Ability to organize time and resources.

• Ability to plan work and establish job priorities.

• Ability to think quickly, maintain self-control, and adapt to stressful situations.

• Ability to use good judgment, identify issues, and effectively problem-solve.

• Ability to resolve customer complaints and concerns and deal with a variety of situations.

LANGUAGE SKILLS

• Ability to communicate effectively with other members of the staff, supervisor, elected officials, and the public.

• Ability to communicate in both written and verbal form.

• Ability to read City policies and procedures, written instructions, and general correspondence.

MATHEMATICAL SKILLS

Ability to calculate basic mathematical calculations (addition, subtraction, multiplication, division).

Physical and Work Environment

The physical environment and the work environment described are representative of those that must be met by an employee to successfully perform the function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this job.

PHYSICAL ENVIRONMENT

• The duties of this job may include physical activities such as climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing/listening, seeing/observing, bending/twisting, and

• performing repetitive motions.

• Specific vision abilities required by this job include close, distant, and peripheral vision, depth perception, and the ability to adjust focus.

• Specific hearing abilities required by this job include perceiving sounds at normal speaking levels and receiving information.

• Specific speaking abilities required by this job include expressing ideas with spoken work, convey detailed, important instructions accurately and concisely.

• This job is performed in an office environment.

WORK ENVIRONMENT

• The work environment may include some or all of the following:

• Time pressure (frequent rush jobs, urgent deadlines, etc.).

• Working with distractions (telephone calls, interruptions, conversations in the office, and on the phones, disturbances, etc.

• Unpleasant social situations (necessity of dealing with irate or disturbed individuals).

• Repetitive activities.