Public Safety Dispatcher (Full-time)

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JOB OPPORTUNITY

Public Safety Dispatcher – Full-Time
Current OPBA Dispatcher Contract Pay: $30.82 - $37.57 per hour

(per experience and/or terms of collective bargaining agreement)



Following is a brief overview of the position. Please review the entire job description (attached) for
a complete listing of the essential duties, responsibilities, physical demands and working environment,
minimum qualifications, and other requirements of this position.

Class Summary
The City of Hudson is accepting applications from seasoned lateral hires, or motivated new
recruits, for the position of full-time Public Safety Dispatcher to perform specialized
communications work in the operation of a communications center, which serves Police, Fire,
EMS and other City departments. Work is performed primarily in the communications center
under the general supervision of a police captain and is reviewed through conferences, monitoring
of radio transmissions, and review of radio logs and records.

Minimum Qualifications
Graduation from high school or GED supplemented by special courses or training in the operation
and use of personal computers, and experience in the operation of communications equipment,
including a minimum of one (1) year experience at an Ohio law enforcement agency within the
last twelve (12) months. Must be LEADS certified, or the ability to obtain.

How to Apply
Employment applications are available online for download here. Completed employment application
with resume attached must be submitted via email the HumanResources@hudson.oh.us with job title
included in the subject line: Public Safety Dispatcher – Full-time. Applications are due no later than
4:00 p.m. on Friday, October 16, 2026. EOE



The City of Hudson is an Equal Opportunity Employer and maintains a policy of Equal Employment Opportunity
for all employees and applicants. The City of Hudson does not discriminate in employment or the provision of
services on the basis of race, color, national origin and ancestry, gender (sex), religion, age, disability, sex (wages),
military status, genetic information, pregnancy, or any other characteristic protected by Federal or State law.

Date Posted: 09/24/2026

City of Hudson, Ohio
PUBLIC SAFETY DISPATCHER

FLSA Status: N Class Code: Bargaining (Full-time) Updated: 08/05/2026

CLASS SUMMARY

This is specialized communications work in the operation of a communications center, which serves Police,
Fire, Emergency Medical Services, and other City Departments. Work involves responsibility for the
operation of two-way, multi-channel radio equipment, the receiving and transmission of radio messages,
and the coordination of radio communications with and between mobile units. Work also involves
responsibility for answering 9ll emergency calls, obtaining and recording precise and accurate information,
giving emergency instructions, and dispatching emergency vehicles and personnel to the location or scene.
Employees in this classification operate police computers, access databases, and enter and retrieve
information. Employees in this classification also receive, screen and direct non-emergency calls, provide
routine information and assistance to the public, and perform clerical tasks. Work is performed under
general supervision of a police captain and is reviewed through conferences, monitoring of radio
transmissions, and review of radio logs and records.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Any one position may not include all the duties
listed nor do the listed examples include all duties which may be found in positions of this class. Allocation
of positions to this class will be determined on the amount of time spent in performing the primary duties.)

Operates a communications center on an assigned shift, which serves Police, Fire, EMS and other City
Departments.

Operates and uses a variety of communications equipment in receiving and transmitting information and
messages, such as a pager, a multi-line telephone, a multi-band radio, a mobile data terminal, and police
computers.

Monitors and responds to radio traffic in both emergency and non-emergency situations; makes decisions
regarding the urgency and priority of emergency calls; coordinates radio communications with and between
mobile units; maintains logs of radio transmissions and telephone calls.

Receives 911 emergency calls, obtains and records precise and accurate information, gives emergency
instructions, and dispatches emergency vehicles and personnel to locations; receives, screens and directs
non-emergency calls.

Operates police computers, accesses databases, enters and retrieves information.

Receives visitors to the communications center, provides routine information and/or refers them to proper
city departments or persons.

Must establish and maintain effective working relationships with superiors, employees of other departments, and
the general public.

Must provide a high level of customer service by being courteous, responsive, respectful and helpful in all
interactions with superiors, co-workers, public officials, representatives from federal, state and local
organizations and agencies and the general public.

Must have regular, reliable, and punctual attendance.

Must follow and comply with City rules and policies.

City of Hudson, Ohio
PUBLIC SAFETY DISPATCHER

FLSA Status: N Class Code: Bargaining (Full-time) Updated: 08/05/2026

PHYSICAL DEMANDS AND WORKING ENVIRONMENT (The physical demands and work
environment characteristics described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.)

Work is performed indoors in an office environment. Work requires frequent sitting for long periods of
time in a confined area. Work also requires frequent standing, walking, stooping, kneeling, climbing stairs,
lifting and carrying objects weighing up to 25 pounds, reaching with hands and arms in front of body and
overhead, using hands and fingers to operate a radio, telephone, computer and other office equipment. Work
is frequently performed under stressful conditions and frequently involves dealing with excited and/or angry
individuals.

The noise level in the work environment is usually quiet to moderate.

MINIMUM QUALIFICATIONS

Work requires possession of a high school diploma or GED, supplemented by special courses or training
in the operation and use of personal computers, and experience in the operation of communications
equipment, including some experience in the operation and use of a multi-band, two-way radio and
computer-aided/assisted dispatch, or an equivalent combination of education and/or experience that
provides the following knowledge, abilities and skills:

Knowledge of the laws, rules, regulations, policies and procedures governing the operation and use of
communications center equipment.

Knowledge of the street system and geography of the city.

Some knowledge of the operation and use of communications center equipment, including computer-
aided/assisted dispatch.

Ability to communicate clearly, both orally and in writing.

Ability to keep records and prepare routine reports.

Ability to remain calm and deal effectively with emergency and disaster situations.

Skill and speed in the operation and use of communications center equipment.

Skill in establishing and maintaining effective working relationships with superiors, employees of other
departments, and the general public.

LICENSE, CERTIFICATE, OR OTHER REQUIREMENTS (All required licenses and certificates
must be current, and the privileges granted under each cannot be suspended or otherwise encumbered.)

Must possess Law Enforcement Automated Data System (LEADS) or ability to obtain within one year.

Must be able to obtain Emergency Medical Dispatch Certificate and Court Clerk Certificates within a
reasonable time period after appointment.