Management Analyst III

Position Overview

Applications accepted from: All Person Interested

Service Line: Transportation & Drainage Operations

Reporting Location: 611 Walker, 21st Flr

Workdays & Hours: Monday – Friday / 7:00am - 4:00 pm * Subject to change

Description Of Duties/Essential Functions

The Management Analyst III develops, organizes, implements, monitors specific operational and maintenance activities. The analyst will support the Transportation & Drainage Operations in implementing process improvements, monitoring operational effectiveness, and ensuring compliance with operational regulations and policies.

Responsibilities

• Samsara Driving Application
• Serve as TDO administrator and subject matter expert
• Reviewing users report monthly to add or remove users
• Work with the Communication Specialist to develop monthly tips/tricks for distribution
• Review various system reports to ensure safety adherences
• Develop improvement recommendations for driving behavior and gain buy-in.
• Incorporate automated system notifications for vehicle incidents; search for trends/patterns
• Collaborate with vendor to effectively communicate concerns of the Service Line to ensure organizational needs are meet
• Utilize new or available technologies to create internal dashboard
• Safety Meetings
• Present safety data (focus on significant incidents and trend analysis) during bimonthly meetings (six times per year) and incorporating Samsara where applicable
• Attend citywide safety meetings and notify management of any new developments
• Work Order Overdue Dashboard and Response
• Analyze data presented on Work Order Overdue Dashboard
• Review trends/patterns and suggest areas of improvement
• Follow up with management in areas such as Average completion time, total past due and past due detail
• Provide biweekly reports to management detailing citizen responses and explanations for pastdue items
• Operational Quality & Efficiency
• Assist in the development of operational SOPs to document intuitional knowledge regarding procedures and processes
• Improve customer service relations via assistance from TDO operational teams and optimizing TDO operational environments
• Creation of flow charts for documentation of workflow processes
• Analyzing overtime data for OQE staff and other special projects as assigned
  
  

WORKING CONDITIONS

This position is physically comfortable; the individual has discretion about walking, standing, etc. There are no major sources of discomfort in a normal office environment.

This is a Houston Public Works position at the Tier III Level.

Minimum Requirements

EDUCATIONAL REQUIREMENTS

Requires a Bachelor's degree in Public Administration, Business Administration, Finance or a field directly related to the job.

Experience Requirements

Four years of professional experience in accounting, budget analysis, finance, public administration or a field directly related to the job are required.

Substitutions

Experience cannot be substituted for the Bachelor’s degree requirement.

A Master’s degree in a field directly related to the job may substitute for two years of the above experience requirement.

License Requirements

None

PREFERENCES

Preference will be given to applicants with experience in the following:

• The ability to organize and prioritize assigned task
• Detail Oriented
• Innovative problem-solving skills
• Ability to multi-task in a high volume, fast paced environment
• Self-starter and committed to completing tasks timely).
• Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6. ** GENERAL INFORMATION
  
  

SELECTION/SKILLS TESTS REQUIRED: None

However, The Department May Administer Skills Assessment Test.

SAFETY IMPACT POSITION: No

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

Factors used in determining the salary offered include the candidate’s qualifications as well as the pay rates of other employees in this classification.

Pay Grade 21

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period.

Applications must be submitted online at: www.houstontx.gov .

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm

or call 832-393-6020.

If you need special services or accommodations, call 832-393-6020. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE - Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.